You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: articles/cognitive-services/cognitive-services-support-options.md
+86-87Lines changed: 86 additions & 87 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -11,19 +11,13 @@ ms.date: 11/22/2019
11
11
ms.author: dapine
12
12
---
13
13
14
-
# Azure Cognitive Services support and help options
14
+
# Azure Cognitive Services support and feedback options
15
15
16
-
Are you just starting to explore the functionality of Azure Cognitive Services? Are you implementing a new feature in your application? Here are suggestions for where you can get help as a developer.
16
+
Are you just starting to explore the functionality of Azure Cognitive Services? Perhaps you are implementing a new feature in your application. Or after using the service, do you have suggestions on how to improve it? Here are options for where you can get support, stay up-to-date, and give feedback for Cognitive Services.
17
17
18
-
> [!div class="checklist"]
19
-
> * Stay informed about new developments in *Azure Cognitive Services*.
20
-
> * Release notes contain information for all releases.
21
-
> * Search to see if your issue was discussed by the community, or if existing documentation already exists.
22
-
> * If you can't find a satisfactory answer, ask a question on *Stack Overflow*.
23
-
> * If you find an issue with one of the samples on GitHub, raise a *GitHub* issue.
24
-
> * Search for a solution in the *UserVoice forum*.
For faster results, perform a search to relevant sites such as [Stack Overflow](https://stackoverflow.com/), [Microsoft docs](https://docs.microsoft.com/azure/cognitive-services/), or [GitHub code samples](https://github.com/azure-samples). Use the `site:` query notation in your [favorite search engine](https://bing.com), for example:
38
+
39
+
```
40
+
{search keywords} site:stackoverflow.com
41
+
```
42
+
43
+
Where `{search keywords}` is the context of your search. Consider using these scoped searches appropriately:
For immediate answers from the community, look to Stack Overflow. Stack Overflow is the preferred channel for development-related questions. It's where members of the community and Microsoft team members are directly involved in helping you solve your problems.
55
+
If you can't find an answer to your problem with the search box on Stack Overflow, submit a new question. Stack Overflow is the preferred channel for development-related questions. It's where members of the Stack Overflow community and Microsoft team members are directly involved in helping you solve your problems.
44
56
45
-
If you can't find an answer to your problem via search, submit a new question to Stack Overflow. Use one of the following tags when you formulate the question:
57
+
Use one of the following tags when you formulate the question:
To request new features, post them on UserVoice. Share your ideas for making Cognitive Services and the accompanying APIs work better for the applications you develop:
| Text Analytics |https://cognitive.uservoice.com/forums/555922-text-analytics|
78
-
| Translator Text |https://cognitive.uservoice.com/forums/558796-translator|
79
-
| Video Indexer |https://cognitive.uservoice.com/forums/598144-video-indexer|
69
+
Staying informed about features in a new release or news on the Azure blog can help you find the difference between a programming error, a service bug, or a feature not yet available in Cognitive Services.
The release notes are updated as new releases are made available. The notes contain information about new features, improvements, and bug fixes.
77
+
The Cognitive Services release notes are updated as new releases are made available. The notes contain information about new features, improvements, and bug fixes.
You might find the answer you need in the documentation, the samples, or answers to [Stack Overflow](https://www.stackoverflow.com) questions or in the samples.
Reddit is a community-driven discussion website, offering the latest conversations about [Azure Cognitive Services](https://www.reddit.com/r/AZURE/search/?q=Cognitive%20Services&restrict_sr=1) news, help, info, tips, and tricks. Registered members can submit content and others can vote on it, which organically elevates the most relevant content to the top of their feeds.
115
101
116
-
For faster results, scope your search to relevant sites such as Stack Overflow, Microsoft docs, or GitHub code samples. Use the `site:` query notation in your [favorite search engine](https://bing.com):
117
-
118
-
```
119
-
{search keywords} site:stackoverflow.com
120
-
```
102
+
## Give feedback
121
103
122
-
Where `{search keywords}` is the context of your search. This search will scope the results to Stack Overflow. Consider using these scoped searches appropriately:
Samples are often posted as open source. For questions and issues, create an *issue* in the respective GitHub repository. You can submit a pull request too! Looking for **Azure Samples** source code, below is a listing of Cognitive Services sample source code:
110
+
To request new features, post them on UserVoice. Share your ideas for making Cognitive Services and its APIs work better for the applications you develop.
> Although this is a public forum, don't expect support from Microsoft here, but do enjoy discussing new features you'd like to see in upcoming Cognitive Services releases.
137
114
138
-
You can create a bug report, feature request, or ask a general question and share best practices. For bug reports, please follow the provided template:
Below are three types of repositories where a developer might post an issue or create a pull request. To create an issue use the *Issues* tab in the respective GitHub repository and select *New issue*. If you want to suggest a correction, submit a pull request by editing a file directly. The pull request will then sit under the *Pull requests* tab until the repository owners can look it over.
149
144
150
-
**Expected behavior**
145
+
#### Cognitive Services Samples
151
146
152
-
A clear and concise description of what you expected to happen.
147
+
Samples are often found in public repositories as open source. The quickstart samples have their own repository and are referenced in the Microsoft documentation. If you find errors in the code, create an issue or a pull request.
153
148
154
-
**Which Cognitive Services offerings are you using**
149
+
Here is a list of the Cognitive Services quickstart and sample code:
155
150
156
-
Detail the Cognitive Services offering that you're attempting to use, and provide details as to what you're trying to achieve.
**Platform, Operating System, and Programming Language**
159
+
#### Cognitive Services SDK source code
159
160
160
-
- OS: [e.g., Windows, Linux, Android, iOS, ...] - please be specific
161
-
- Hardware - x64, x86, ARM, ...
162
-
- Browser, e.g., Chrome, Safari] (if applicable)- please be specific
161
+
The source code of the SDKs show some of the underpinnings of the SDK for each service. If you have found a bug or want to suggest a correction, file an issue or create a pull request.
163
162
164
-
**Context**
163
+
Here is a list of the Cognitive Services SDK source code by language:
- If you report an error for a specific service interaction, report the SessionId and time (incl. timezone) of the reported incidents. The SessionId is reported in all call-backs/events you receive.
168
-
- Any other additional information
165
+
*[Azure SDK for Dotnet](https://github.com/Azure/azure-sdk-for-net/tree/master/sdk/cognitiveservices)
166
+
*[Azure SDK for Go](https://github.com/Azure/azure-sdk-for-go/tree/master/services/cognitiveservices)<br>
167
+
*[Azure SDK for Java](https://github.com/Azure/azure-sdk-for-java/tree/master/sdk/cognitiveservices)
168
+
*[Azure SDK for JavaScript](https://github.com/Azure/azure-sdk-for-js/tree/master/sdk/cognitiveservices)
169
+
*[Azure SDK for Python](https://github.com/Azure/azure-sdk-for-python/tree/master/sdk/cognitiveservices)
The documentation for Cognitive Services explains how to use the service and provides examples and resources for the developer. If you have found a bug or want to suggest a correction, file an issue or create a pull request.
175
174
176
-
Reddit is community driven web content rating and discussion website, offering the latest details of [Azure Cognitive Services](https://www.reddit.com/r/AZURE/search/?q=Cognitive%20Services&restrict_sr=1). Registered members can submit content and others can vote on it - organically enabling the most relevant content will rise to the top.
0 commit comments