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Merge pull request #89193 from JnHs/jh-lh-91919
resource provider clarifications
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articles/lighthouse/concepts/managed-services-offers.md

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author: JnHs
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ms.service: lighthouse
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ms.author: jenhayes
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ms.date: 07/11/2019
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ms.date: 09/19/2019
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ms.topic: overview
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manager: carmonm
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---
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## Understand managed services offers
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Managed services offers streamline the process of onboarding customers for Azure delegated resource management. Once a customer purchases an offer in Azure Marketplace, they'll be able to specify which subscriptions and/or resource groups should be onboarded so that specified users in your organization can perform administration tasks for the customer from within your organization's tenant.
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Managed services offers streamline the process of onboarding customers for Azure delegated resource management. When a customer purchases an offer in Azure Marketplace, they'll be able to specify which subscriptions and/or resource groups should be onboarded. Note that the subscription must first be authorized for onboarding by manually registering the **Microsoft.ManagedServices** resource provider.
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After that, no further action is required by either the customer or the service provider to get the customer onboarded. This is because when you define the offer in the [Cloud Partner Portal](https://cloudpartner.azure.com/), you create a manifest that specifies the Azure AD users, groups, and service principles that will have access to customer resources using Azure delegated resource management. along with roles that define their level of access. By assigning permissions to an Azure AD group rather than a series of individual user or application accounts, you can add or remove individual users when your access requirements change.
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After that, users in your organization will be able to perform administration tasks for those resources from within your organization's tenant, according to the access you defined when creating the offer in the [Cloud Partner Portal](https://cloudpartner.azure.com/). This is done through a manifest that specifies the Azure AD users, groups, and service principals that will have access to customer resources using Azure delegated resource management, along with roles that define their level of access. By assigning permissions to an Azure AD group rather than a series of individual user or application accounts, you can add or remove individual users when your access requirements change.
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## Public and private offers
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articles/lighthouse/how-to/onboard-customer.md

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You can associate your Microsoft Partner Network (MPN) ID with your onboarded subscriptions to track your impact across customer engagements and receive recognition. For more info, see [Link a partner ID to your Azure accounts](https://docs.microsoft.com/azure/billing/billing-partner-admin-link-started). Note that you'll need to perform this association in your service provider tenant.
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> [!NOTE]
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> Customers can be onboarded automatically when they purchase a managed services offer (public or private) that you published to Azure Marketplace. For more info, see [Publish Managed Services offers to Azure Marketplace](publish-managed-services-offers.md). You can also use the onboarding process described here with an offer published to Azure Marketplace.
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> Customers can also be onboarded when they purchase a managed services offer (public or private) that you published to Azure Marketplace. For more info, see [Publish Managed Services offers to Azure Marketplace](publish-managed-services-offers.md). You can also use the onboarding process described here with an offer published to Azure Marketplace.
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The onboarding process requires actions to be taken from within both the service provider's tenant and from the customer's tenant. All of these steps are described in this article.
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articles/lighthouse/how-to/publish-managed-services-offers.md

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Publishing a Managed Services offer is similar to publishing any other type of offer to Azure Marketplace. To learn about that process, see [Azure Marketplace and AppSource Publishing Guide](https://docs.microsoft.com/azure/marketplace/marketplace-publishers-guide) and [Manage Azure and AppSource Marketplace offers](https://docs.microsoft.com/azure/marketplace/cloud-partner-portal/manage-offers/cpp-manage-offers). You should also review the [commercial marketplace certification policies](https://docs.microsoft.com/legal/marketplace/certification-policies), particularly the [Managed Services](https://docs.microsoft.com/legal/marketplace/certification-policies#700-managed-services) section.
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Once a customer adds your offer, they will be able to delegate one or more specific subscriptions or resource groups which will then be [onboarded for Azure delegated resource management](#the-customer-onboarding-process). Note that before a subscription (or resource groups within a subscription) can be onboarded, the subscription must be authorized for onboarding by manually registering the **Microsoft.ManagedServices** resource provider.
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> [!IMPORTANT]
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> Each plan in a managed services offer includes a **Manifest Details** section, where you define the Azure Active Directory (Azure AD) entities in your tenant that will have access to the delegated resource groups and/or subscriptions for customers who purchase that plan. It’s important to be aware that any group (or user or service principal) that you include here will have the same permissions for every customer who purchases the plan. To assign different groups to work with each customer, you’ll need to publish a separate private plan that is exclusive to each customer.
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