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Copy file name to clipboardExpand all lines: articles/lighthouse/concepts/managed-services-offers.md
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@@ -32,7 +32,7 @@ Public plans let you promote your services to new customers. These are usually m
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If appropriate, you can include both public and private plans in the same offer.
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> [!IMPORTANT]
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> Once a plan has been published as public, you can't change it to private. To control which customers can accept your offer and delegate resources, use a private plan. With a public plan, you can't restrict availability to certain customers or even to a certain number of customers (although you can stop selling the plan completely if you choose to do so). You can [remove access to a delegation](../how-to/remove-delegation.md) after a customer accepts an offer only if you included an **Authorization** with the **Role Definition** set to [Managed Services Registration Assignment Delete Role](../../role-based-access-control/built-in-roles.md#managed-services-registration-assignment-delete-role) when you published the offer. You can also reach out to the customer and ask them to [remove your access](../how-to/view-manage-service-providers.md#add-or-remove-service-provider-offers).
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> Once a plan has been published as public, you can't change it to private. To control which customers can accept your offer and delegate resources, use a private plan. With a public plan, you can't restrict availability to certain customers or even to a certain number of customers (although you can deprecate (formerly stop sell) the plan completely if you choose to do so). You can [remove access to a delegation](../how-to/remove-delegation.md) after a customer accepts an offer only if you included an **Authorization** with the **Role Definition** set to [Managed Services Registration Assignment Delete Role](../../role-based-access-control/built-in-roles.md#managed-services-registration-assignment-delete-role) when you published the offer. You can also contact the customer and ask them to [remove your access](../how-to/view-manage-service-providers.md#add-or-remove-service-provider-offers).
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This section describes how to provide a new VM image when a vulnerability or exploit is discovered with one of your VM images. It only applies to Azure VM offers published to Azure Marketplace.
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> [!NOTE]
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> You can't remove the last VM image from a plan or stop-sell the last plan for an offer.
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> You can't remove the last VM image from a plan or deprecate (formerly stopsell) the last plan for an offer.
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Do one of the following actions:
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- If you have a new VM image to replace the vulnerable VM image, see [Provide a fixed VM image](#provide-a-fixed-vm-image).
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- If you don't have a new VM image to replace the only VM image in a plan, or if you're done with the plan, [stop selling the plan](partner-center-portal/update-existing-offer.md#stop-selling-an-offer-or-plan).
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- If you don't plan to replace the only VM image in the offer, we recommend you [stop selling the offer](partner-center-portal/update-existing-offer.md#stop-selling-an-offer-or-plan).
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- If you don't have a new VM image to replace the only VM image in a plan, or if you're done with the plan, [deprecate (formerly stop sell) the plan](partner-center-portal/update-existing-offer.md#deprecate-an-offer-or-plan).
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- If you don't plan to replace the only VM image in the offer, we recommend you [deprecate (formerly stop sell) the offer](partner-center-portal/update-existing-offer.md#deprecate-an-offer-or-plan).
# Frequently asked questions about transitioning from the Cloud Partner Portal to Partner Center
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### Stop selling an offer
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### Deprecate an offer
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You can request to [stop selling an offer](partner-center-portal/update-existing-offer.md#stop-selling-an-offer-or-plan) on the marketplace directly from the Partner Center portal. The option is available on the **Offer overview** page for your offer.
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> [!IMPORTANT]
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> Stop sell has changed to deprecate.
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[](media/cpp-pc-faq/stop-sell.png#lightbox)
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You can request to [deprecate (formerly stop sell) an offer](partner-center-portal/update-existing-offer.md#deprecate-an-offer-or-plan) on the marketplace directly from the Partner Center portal. The option is available on the **Offer overview** page for your offer.
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[](media/cpp-pc-faq/stop-sell.png#lightbox)
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<br><br>
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## Are the Cloud Partner Portal REST APIs still supported?
# How to create plans for your Managed Service offer
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> Private plans are not supported with subscriptions established through a reseller of the Cloud Solution Provider (CSP) program.
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> [!IMPORTANT]
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> Once a plan has been published as public, you can't change it to private. To control which customers can accept your offer and delegate resources, use a private plan. With a public plan, you can't restrict availability to certain customers or even to a certain number of customers (although you can stop selling the plan completely if you choose to do so). You can remove access to a delegation after a customer accepts an offer only if you included an Authorization with the Role Definition set to Managed Services Registration Assignment Delete Role when you published the offer. You can also reach out to the customer and ask them to remove your access.
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> Once a plan has been published as public, you can't change it to private. To control which customers can accept your offer and delegate resources, use a private plan. With a public plan, you can't restrict availability to certain customers or even to a certain number of customers (although you can deprecate (formerly stop sell) the plan completely if you choose to do so). You can remove access to a delegation after a customer accepts an offer only if you included an Authorization with the Role Definition set to Managed Services Registration Assignment Delete Role when you published the offer. You can also reach out to the customer and ask them to remove your access.
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> [!NOTE]
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> Offers that are billed according to consumption after a solution has been used are not eligible for refunds.
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Publishers who want to change the usage fees associated with an offer, should first remove the offer (or the specific plan within the offer) from the commercial marketplace. Removal should be done in accordance with the requirements of the [Microsoft Publisher Agreement](/legal/marketplace/msft-publisher-agreement). Then the publisher can publish a new offer (or plan within an offer) that includes the new usage fees. For information, about removing an offer or plan, see [Stop selling an offer or plan](./partner-center-portal/update-existing-offer.md#stop-selling-an-offer-or-plan).
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Publishers who want to change the usage fees associated with an offer, should first remove the offer (or the specific plan within the offer) from the commercial marketplace. Removal should be done in accordance with the requirements of the [Microsoft Publisher Agreement](https://go.microsoft.com/fwlink/?LinkID=699560). Then the publisher can publish a new offer (or plan within an offer) that includes the new usage fees. For information, about removing an offer or plan, see [deprecate an offer or plan](./partner-center-portal/update-existing-offer.md#deprecate-an-offer-or-plan) (deprecate was formerly stop sell).
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### Free, Contact me, and bring-your-own-license (BYOL) pricing
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Use these steps to update an offer that's been successfully published to Preview or Live state.
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1. Select the name of the offer you would like to update. The status of the offer may be listed as **Preview**, **Live**, **Publish in progress**, **Draft**, **Attention needed**, or **Not available** (if you've previously chosen to stop selling the offer). Once selected, the **Offer overview** page for that offer will open.
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1. Select the name of the offer you would like to update. The status of the offer may be listed as **Preview**, **Live**, **Publish in progress**, **Draft**, **Attention needed**, or **Not available** (if you've previously chosen to deprecate (formerly stop sell) the offer). Once selected, the **Offer overview** page for that offer will open.
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1. Select the offer page you want to update, such as **Properties**, **Offer listing**, or **Preview** (or select **Update** from the applicable card on the **Offer overview** page).
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1. Make your changes and select **Save draft**. Repeat this process until all your changes are complete.
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1. Review your changes on the **[Compare](#compare-changes-to-your-offer)** page.
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2. Select **Create new plan**. Enter a **Plan ID** and a **Plan name**, then select **Create**.
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1. To reuse the technical configuration from the plan you’ve hidden, select the **Reuse technical configuration** checkbox. Read [Create plans for a VM offer](../azure-vm-create-plans.md) to learn more.
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> [!IMPORTANT]
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> If you select **This plan reuses technical configuration from another plan**, you won’t be able to stop selling the parent plan later. Don’t use this option if you want to stop selling the parent plan.
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> If you select **This plan reuses technical configuration from another plan**, you won’t be able to deprecate (formerly stop sell) the parent plan later. Don’t use this option if you want to deprecate (formerly stop sell) the parent plan.
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3. Complete all the required sections for the new plan, including the new price.
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1. Select **Save draft**.
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1. After you've completed all the required sections for the new plan, select **Review and publish**. This will submit your offer for review and publication. Read [Review and publish an offer to the commercial marketplace](../review-publish-offer.md) for more details.
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Remember to republish your offer after making updates for the changes to take effect.
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## Stop selling an offer or plan
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## Deprecate an offer or plan
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> [!IMPORTANT]
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> The name of the stop sell option has changed to deprecate.
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You can remove offer listings and plans from the Microsoft commercial marketplace, which will prevent new customers from finding and purchasing them. Any customers who previously acquired the offer or plan can still use it, and they can download it again if needed. However, they won't get updates if you decide to republish the offer or plan at a later time.
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- To stop selling an offer after you've published it, select **Stop selling** from the **Offer overview** page. Within a few hours of your confirmation, the offer will no longer be visible in the commercial marketplace.
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- To deprecate (formerly stop sell) an offer after you've published it, select **Deprecate** from the **Offer overview** page. Within a few hours of your confirmation, the offer will no longer be visible in the commercial marketplace.
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- To stop selling a plan, select **Stop selling** from the **Plan overview** page. The option to stop selling a plan is only available if you have more than one plan in the offer. You can choose to stop selling one plan without impacting other plans within your offer.
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- To deprecate (formerly stop sell) a plan, select **Deprecate** from the **Plan overview** page. The option to deprecate (formerly stop sell) a plan is only available if you have more than one plan in the offer. You can choose to deprecate (formerly stop sell) one plan without impacting other plans within your offer.
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>[!NOTE]
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> Once you confirm you want to stop selling the plan, you must republish the offer for the change to take effect.
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> Once you confirm you want to deprecate (formerly stop sell) the plan, you must republish the offer for the change to take effect.
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After you stop selling an offer or plan, you'll still see it in Partner Center with a **Not available** status. If you decide to list or sell this offer or plan again, follow the instructions to [update a published offer](#update-a-published-offer). Don't forget that you will need to **publish** the offer or plan again after making any changes.
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After you deprecate (formerly stop sell) an offer or plan, you'll still see it in Partner Center with a **Not available** status. If you decide to list or sell this offer or plan again, follow the instructions to [update a published offer](#update-a-published-offer). Don't forget that you will need to **publish** the offer or plan again after making any changes.
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