Merge pull request #178761 from bandersmsft/pay-invoice-11042021

CM+B - Updated pay by check or wire transfer

Author: ShannonLeavitt

articles/cost-management-billing/manage/media/pay-by-invoice/pay-check-wire-transfer-continue.png

@@ -1,35 +1,63 @@
 ---
-title: Pay for Azure subscriptions by invoice
-description: Learn how to pay for Azure subscriptions by invoice. See frequently asked questions to view more information.
+title: Pay for Azure subscriptions by check or wire transfer
+description: Learn how to pay for Azure subscriptions by check or wire transfer.
 author: bandersmsft
-ms.reviewer: judupont
+ms.reviewer: lishepar
 tags: billing
 ms.service: cost-management-billing
 ms.subservice: billing
 ms.topic: how-to
-ms.date: 10/13/2021
+ms.date: 11/08/2021
 ms.author: banders
 ms.custom: contperf-fy21q2
 ---
 
-# Pay for your Azure subscription by invoice
+# Pay for your Azure subscription by check or wire transfer
 
-This article applies to customers with a Microsoft Customer Agreement (MCA) and to customers who signed up for Azure through the Azure website (for an Microsoft Online Services Program account also called pay-as-you-go account). [Check your access to a Microsoft Customer Agreement](#check-access-to-a-microsoft-customer-agreement). If you signed up for Azure through a Microsoft representative, then your default payment method will already be set to *check or wire transfer*.
+This article applies to customers with a Microsoft Customer Agreement (MCA) and to customers who signed up for Azure through the Azure website (for an Microsoft Online Services Program account also called pay-as-you-go account). If you signed up for Azure through a Microsoft representative, then your default payment method is already be set to *check or wire transfer*.
 
-If you switch to pay by invoice, that means you pay your bill within 30 days of the invoice date by check/wire transfer. To become eligible to pay for your Azure subscription by invoice, submit a request to Azure support. Once your request is approved, you can switch to invoice pay (check/wire transfer) in the Azure portal.
+If you switch to pay by check or wire transfer, that means you pay your bill within 30 days of the invoice date by check/wire transfer. 
+
+When you request to change your payment method to check/wire transfer, there are two possible results:
+
+- You're automatically approved and you're prompted for information about your company.
+- You're not automatically approved, but you can submit a request to Azure support.
 
 > [!IMPORTANT]
-> * Invoice pay (check/wire transfer) is only available for customers using Azure on behalf of a company.
-> * Pay all outstanding charges before switching to invoice pay.
-> * Currently, invoice payment isn't supported for Global Azure in China.
+> * Pay by check or wire transfer is only available for customers using Azure on behalf of a company.
+> * Pay all outstanding charges before switching to pay by by check or wire transfer.
+> * An outstanding invoice is paid by your default payment method. In order to have it paid by check or wire transfer, you must change your default payment method to check or wire transfer after you've been approved.
+> * Currently, payment by check or wire transfer isn't supported for Global Azure in China.
+> * If you switch to pay by check or wire transfer, you can't switch back to paying by credit or debit card.
+
+## Request to pay by check or wire transfer
+
+1. Sign in to the Azure portal.
+1. Navigate to **Subscriptions** and then select the one that you want to set up check or wire transfer for.
+1. In the left menu, select **Payment methods**.
+1. On the Payment methods page, select **Pay by check/wire transfer**.  
+    :::image type="content" source="./media/pay-by-invoice/payment-methods.png" alt-text="Screenshot showing the Payment methods page." lightbox="./media/pay-by-invoice/payment-methods.png" :::
+1.  On the **Pay by check/wire transfer** page, you see a message stating that you can request to use check/wire transfer instead of automatic payment using a credit or debit card. Select **Continue** to start the check.  
+    
+    :::image type="content" source="./media/pay-by-invoice/pay-check-wire-transfer-continue.png" alt-text="Screenshot showing the Continue option." :::
+1. Depending on your approval status:  
+
+    - If you're automatically approved, the page shows a message stating that you've been approved to pay by check or wire transfer. Enter your **Company name** and then select **Save**.  
+        :::image type="content" source="./media/pay-by-invoice/pay-check-wire-transfer.png" alt-text="Screenshot showing pay by check/wire transfer approval." lightbox="./media/pay-by-invoice/pay-check-wire-transfer.png" :::
+
+    - If the request couldn't be processed or if you're not approved, you need to follow the steps in the next [Submit a request to set up pay by check or wire transfer](#submit-a-request-to-set-up-pay-by-check-or-wire-transfer) section.
+1. If you've been approved, on the Payment methods page under **Other payment methods**, to the right of **Check or wire transfer**, select the ellipsis (**...**) symbol and then select **Make default**.  
+    You're all set to pay by check or wire transfer.
+
+## Submit a request to set up pay by check or wire transfer
 
-## Request to pay by invoice
+If you're not automatically approved, you can submit a request to Azure support to approve payment by check or wire transfer. If your request is approved, you can switch to pay by check or wire transfer in the Azure portal.
 
 1. Sign in to the Azure portal to submit a support request. Search for and select **Help + support**.  
     :::image type="content" source="./media/pay-by-invoice/search-for-help-and-support.png" alt-text="Screenshot of searching for Help and support." lightbox="./media/pay-by-invoice/search-for-help-and-support.png" :::
 1. Select **New support request**.  
     :::image type="content" source="./media/pay-by-invoice/help-and-support.png" alt-text="Screenshot of the New support request link." lightbox="./media/pay-by-invoice/help-and-support.png" :::
-1. Select **Billing** as the **Issue type**. The *issue type* is the support request category. Select the subscription for which you want to pay by invoice, select a support plan, and then select **Next**.
+1. Select **Billing** as the **Issue type**. The *issue type* is the support request category. Select the subscription for which you want to pay by check or wire transfer, select a support plan, and then select **Next**.
 1. Select **Payment** as the **Problem Type**. The *problem type* is the support request subcategory.
 1. Select **Switch to Pay by Invoice** as the **Problem subtype**.
 1. Enter the following information in the **Details** box, and then select **Next**.
@@ -48,7 +76,7 @@ If you switch to pay by invoice, that means you pay your bill within 30 days of
     - Contact Name:
     - Contact Phone:
     - Contact Email:
-    - Justification about why you want the invoice option instead of a credit card:
+    - Justification about why you want the check or wire transfer payment option instead of a credit card:
     - For cores increase, provide the following additional information:
         - (Old quota) Existing Cores:
         - (New quota) Requested cores:
@@ -59,22 +87,22 @@ If you switch to pay by invoice, that means you pay your bill within 30 days of
 
 If we need to run a credit check because of the amount of credit that you need, we'll send you a credit check application. We might ask you to provide your company’s audited financial statements. If no financial information is provided or if the information isn't strong enough to support the amount of credit limit required, we might ask for a security deposit or a standby letter of credit to approve your credit check request.
 
-## Switch to invoice pay (check/wire transfer)
+## Switch to pay by check or wire transfer after approval
 
-Once you're approved to pay by invoice, you can switch to invoice pay (check/wire transfer) in the Azure portal.
+If you have a Microsoft Online Services Program (pay-as-you-go) account and you've been approved to pay by check or wire transfer, you can switch your payment method in the Azure portal.
 
-If you have a Microsoft Online Services Program (pay-as-you-go) account, you can switch your Azure subscription to check/wire transfer. With a Microsoft Customer Agreement, you can switch your billing profile to check/wire transfer.
+With a Microsoft Customer Agreement, you can switch your billing profile to check/wire transfer.
 
 ### Switch Azure subscription to check/wire transfer
 
-Follow the steps below to switch your Azure subscription to invoice pay (check/wire transfer). *Once you switch to invoice pay (check/wire transfer), you can't switch back to a credit card*.
+Follow the steps below to switch your Azure subscription to pay by check or wire transfer. *Once you switch to payment by check or wire transfer, you can't switch back to a credit card*.
 
 1. Go to the Azure portal to sign in as the Account Administrator. Search for and select **Cost Management + Billing**.  
     :::image type="content" source="./media/pay-by-invoice/search.png" alt-text="Screenshot showing search for Cost Management + Billing in the Azure portal." lightbox="./media/pay-by-invoice/search.png" :::
-1. Select the subscription you'd like to switch to invoice payment.
+1. Select the subscription you'd like to switch to pay by check or wire transfer.
 1. Select **Payment methods**.
-1. In the command bar, select the **Pay by invoice** button.  
-    :::image type="content" source="./media/pay-by-invoice/pay-by-invoice.png" alt-text="Screenshot showing Pay by invoice." lightbox="./media/pay-by-invoice/pay-by-invoice.png" :::
+On the Payment methods page, select **Pay by check/wire transfer**.  
+    :::image type="content" source="./media/pay-by-invoice/payment-methods.png" alt-text="Screenshot showing the Pay by check/wire transfer option." lightbox="./media/pay-by-invoice/payment-methods.png" :::
 
 ### Switch billing profile to check/wire transfer
 

articles/cost-management-billing/manage/media/pay-by-invoice/pay-check-wire-transfer.png

@@ -180,7 +180,7 @@
         href: manage/azurestudents-subscription-disabled.md
       - name: Set up and configure AWS integration
         href: costs/aws-integration-set-up-configure.md
-      - name: Set up pay by invoice
+      - name: Pay by check or wire transfer
         href: manage/pay-by-invoice.md
       - name: Create additional subscriptions
         href: manage/create-subscription.md