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Added trial account updates
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articles/azure-video-indexer/accounts-overview.md

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With a trial account, Azure AI Video Indexer provides:
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* up to 600 minutes of free indexing to the [Azure AI Video Indexer](https://www.videoindexer.ai/) website users and
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* up to 2400 minutes of free indexing to users that subscribe to the Azure AI Video Indexer API on the [developer portal](https://api-portal.videoindexer.ai/).
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- up to 2,400 minutes of free indexing when using the [Azure AI Video Indexer](https://www.videoindexer.ai/) website or the Azure AI Video Indexer API (see [developer portal](https://api-portal.videoindexer.ai/)).
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The trial account option is not available on the Azure Government cloud. For other Azure Government limitations, see [Limitations of Azure AI Video Indexer on Azure Government](connect-to-azure.md#limitations-of-azure-ai-video-indexer-on-azure-government).
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articles/azure-video-indexer/faq.yml

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author: Juliako
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manager: femila
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ms.topic: faq
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ms.date: 06/01/2022
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ms.date: 08/07/2023
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ms.author: juliako
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title: Azure AI Video Indexer frequently asked questions
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summary: This article answers frequently asked questions about Azure AI Video Indexer.
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- question: How do I get started with Azure AI Video Indexer?
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answer: |
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Azure AI Video Indexer includes a trial offering that provides you with 600 minutes in the web-based interface and 2,400 minutes via the API. You can sign in to the [Azure AI Video Indexer web-based interface](https://www.videoindexer.ai/) and try it for yourself using any web identity and without having to set up an Azure Subscription. Follow [this easy introduction lab](https://github.com/Azure-Samples/media-services-video-indexer/blob/master/IntroToVideoIndexer.md) to get better idea of how to use Azure AI Video Indexer.
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Azure AI Video Indexer includes a trial offering that provides you with 2,400 free indexing minutes when using the [Azure AI Video Indexer](https://www.videoindexer.ai/) website or the Azure AI Video Indexer API (see [developer portal](https://api-portal.videoindexer.ai/)).
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To index videos and audio flies at scale, you can connect Azure AI Video Indexer to a paid Microsoft Azure subscription. You can find more information on pricing on the [pricing](https://azure.microsoft.com/pricing/details/video-indexer/) page.
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answer: When sending a video to be indexed, the user will define the indexing to be video analysis, audio analysis or both. This will determine which SKUs will be charged. If there is a critical level error during processing, an error code will be returned as a response. In such a case, no billing occurs. A critical error can be caused by a bug in our code or a critical failure in an internal dependency the service has. Errors such as wrong identification or insight extraction are not considered as critical and a response is returned. In any case where a valid (non-error code) response is returned, billing occurs.
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- question: Does Azure AI Video Indexer offer a trial account?
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answer: Yes, Azure AI Video Indexer offers a trial account that gives full service and API functionality. There is a quota of 600 minutes worth of videos for web-based interface users and 2,400 minutes for API users.
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answer: Yes, Azure AI Video Indexer offers a trial account that that provides you with 2,400 free indexing minutes when using the [Azure AI Video Indexer](https://www.videoindexer.ai/) website or the Azure AI Video Indexer API (see [developer portal](https://api-portal.videoindexer.ai/)).
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- name: How to opt-out results for specific AI models
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questions:

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