fix typos and markdown

Author: boris-bazilevskiy

articles/communication-services/concepts/telephony/direct-routing-provisioning.md

@@ -26,17 +26,17 @@ For information about whether Azure Communication Services direct routing is the
 1. Enter a fully qualified domain name and signaling port for the SBC.
 
 - SBC certificate must match the name; wildcard certificates are supported.
-- The *.onmicrosoft.com domain cannot be used for the FQDN of the SBC.
+- The *.onmicrosoft.com domain can’t be used for the FQDN of the SBC.
 For the full list of requirements, refer to [Azure direct routing infrastructure requirements](./direct-routing-infrastructure.md).
 
    :::image type="content" source="../media/direct-routing-provisioning/add-session-border-controller.png" alt-text="Adding Session Border Controller.":::
-- When you are done, click Next.
+- When you're done, select Next.
 If everything set up correctly, you should see exchange of OPTIONS messages between Microsoft and your Session Border Controller, user your SBC monitoring/logs to validate the connection.
 
 ## Voice routing considerations
 
 Azure Communication Services direct routing has a routing mechanism that allows a call to be sent to a specific Session Border Controller (SBC) based on the called number pattern.
-When you add a direct routing configuration to a resource, all calls made from this resource’s instances (identities) will try a direct routing trunk first. The routing is based on a dialed number and a match in voice routes configured for the resource. If there is a match, the call goes through the direct routing trunk. If there is no match, the next step is to process the alternateCallerId parameter of callAgent.startCall method. If the resource is enabled for Voice Calling (PSTN) and has at least one number purchased from Microsoft, and if alternateCallerId matches one of a purchased number for the resource, the call is routed through the Voice Calling (PSTN) using Microsoft infrastructure. If alternateCallerId parameter does not match any of the purchased numbers, the call will fail. The diagram below demonstrates the Azure Communication Services voice routing logic.
+When you add a direct routing configuration to a resource, all calls made from this resource’s instances (identities) will try a direct routing trunk first. The routing is based on a dialed number and a match in voice routes configured for the resource. If there's a match, the call goes through the direct routing trunk. If there's no match, the next step is to process the `alternateCallerId` parameter of the `callAgent.startCall` method. If the resource is enabled for Voice Calling (PSTN) and has at least one number purchased from Microsoft, the `alternateCallerId` is checked. If the `alternateCallerId` matches one of a purchased number for the resource, the call is routed through the Voice Calling (PSTN) using Microsoft infrastructure. If `alternateCallerId` parameter doesn't match any of the purchased numbers, the call will fail. The diagram below demonstrates the Azure Communication Services voice routing logic.
 
 :::image type="content" source="../media/direct-routing-provisioning/voice-routing-diagram.png" alt-text="Communication Services outgoing voice routing.":::
 
@@ -53,7 +53,7 @@ If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added
 If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added `sbc1.contoso.biz` and `sbc2.contoso.biz` to it, and then created a second route with the same pattern with `sbc3.contoso.biz` and `sbc4.contoso.biz`. In this case, when the user makes a call to `+1 425 XXX XX XX` or `+1 206 XXX XX XX`, the call is first routed to SBC `sbc1.contoso.biz` or `sbc2.contoso.biz`. If both sbc1 and sbc2 are unavailable, the route with lower priority will be tried (`sbc3.contoso.biz` and `sbc4.contoso.biz`). If none of the SBCs of the second route are available, the call is dropped.
 
 ### Three routes example:
-If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added `sbc1.contoso.biz` and `sbc2.contoso.biz` to it, and then created a second route with the same pattern with `sbc3.contoso.biz` and `sbc4.contoso.biz`, and created a third route with `^+1(\d[10])$` with `sbc5.contoso.biz`. In this case, when the user makes a call to `+1 425 XXX XX XX` or `+1 206 XXX XX XX`, the call is first routed to SBC `sbc1.contoso.biz` or `sbc2.contoso.biz`. If both sbc1 nor sbc2 are unavailable, the route with lower priority will be tried (`sbc3.contoso.biz` and `sbc4.contoso.biz`). If none of the SBCs of a second route are available, the third route will be tried; if sbc5 is also not available, the call is dropped. Also, if a user dials `+1 321 XXX XX XX`, the call goes to `sbc5.contoso.biz`, and it is not available, the call is dropped.
+If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added `sbc1.contoso.biz` and `sbc2.contoso.biz` to it, and then created a second route with the same pattern with `sbc3.contoso.biz` and `sbc4.contoso.biz`, and created a third route with `^+1(\d[10])$` with `sbc5.contoso.biz`. In this case, when the user makes a call to `+1 425 XXX XX XX` or `+1 206 XXX XX XX`, the call is first routed to SBC `sbc1.contoso.biz` or `sbc2.contoso.biz`. If both sbc1 nor sbc2 are unavailable, the route with lower priority will be tried (`sbc3.contoso.biz` and `sbc4.contoso.biz`). If none of the SBCs of a second route are available, the third route will be tried. If sbc5 is also not available, the call is dropped. Also, if a user dials `+1 321 XXX XX XX`, the call goes to `sbc5.contoso.biz`, and it isn't available, the call is dropped.
 
 > [!NOTE]
 > Failover to the next SBC in voice routing works only for response codes 408, 503, and 504.
@@ -69,14 +69,14 @@ If you created one voice route with a pattern `^\+1(425|206)(\d{7})$` and added
 
 Give your Voice Route a name, specify the number pattern using regular expressions, and select SBC for that pattern. 
 Here are some examples of basic regular expressions:
-- `^\+\d+$` - matches a telephone number with one or more digits that starts with a plus
+- `^\+\d+$` - matches a telephone number with one or more digits that start with a plus
 - `^+1(\d[10])$` - matches a telephone number with a ten digits after a `+1`
 - `^\+1(425|206)(\d{7})$` - matches a telephone number that starts with `+1425` or with `+1206` followed by seven digits
 - `^\+0?1234$` - matches both `+01234` and `+1234` telephone numbers.
 
 For more information about regular expressions, see [.NET regular expressions overview](/dotnet/standard/base-types/regular-expressions).
 
-You can select multiple SBCs for a single pattern. In such a case, the routing algorithm will choose them in random order. You may also specify the exact number pattern more than once. The higher row will have higher priority, and if all SBCs associated with that row are not available next row will be selected. This way, you create complex routing scenarios.
+You can select multiple SBCs for a single pattern. In such a case, the routing algorithm will choose them in random order. You may also specify the exact number pattern more than once. The higher row will have higher priority, and if all SBCs associated with that row aren't available next row will be selected. This way, you create complex routing scenarios.
 
 ## Delete direct routing configuration