Added screenshots to support ticket flow

Author: HeidiSteen

articles/search/media/search-create-service-portal/support-ticket-create.png

@@ -186,23 +186,31 @@ Azure AI Search restricts the [number of resources](search-limits-quotas-capacit
 
 1. Sign in to the Azure portal and find your search service.
 
-1. On the left-navigation pane, scroll down and select **New Support Request.**
+1. On the left-navigation pane, scroll down and select **Support and Troubleshooting**. This experience is fluid, and the options and prompts might vary slightly depending on your inputs.
 
-1. In **Issue type**, choose **Service and subscription limits (quotas).**
+1. In **How can we help?**, type **quota** and then select **Go**.
 
-1. Select the subscription that needs more quota.
+1. You should see **Service and subscription limits (quotas)** as an option. Select it and then select **Next**.
 
-1. Under **Quota type**, select **Search** and then select **Next**.
+   :::image type="content" source="media/search-create-service-portal/support-ticket.png" alt-text="Screenshot of options for increasing a subscription limit.":::
 
-1. In the **Problem details** section, select **Enter details**.
+1. Follow the prompts to select the subscription and resource for which you want to increase the limit.
 
-1. Follow the prompts to select the location and tier for which you want to increase the limit.
+1. Select **Create a support ticket**.
 
-1. Add the number of new services you would like to add to your quota. The value must not be empty and must between 0 to 100. For example, the maximum number of S2 services is 8. If you want 12 services, you would request 4 of S2 services.
+   :::image type="content" source="media/search-create-service-portal/support-ticket-create.png" alt-text="Screenshot of the create support ticket button.":::
 
-1. When you're finished, select **Save and continue** to continue creating your support request.
+1. Select the subscription and set quota type to **Azure AI Search**, and then select **Next**.
 
-1. Provide the additional information required to file the request, and then select **Next**.
+1. In **Problem details**, select **Enter details**.
+
+1. In **Quota details**, specify the location, tier, and new quota. None of the values can be empty. Quota must be between 0 to 100, and it should be higher than the current quota.  For example, the maximum number of Basic services is 16, so your quota request should be higher than 16.
+
+   :::image type="content" source="media/search-create-service-portal/support-ticket-quota-details.png" alt-text="Screenshot of the quota details page.":::
+
+1. Select **Save and continue**.
+
+1. Provide more information, such as contact information, that's required to file the request, and then select **Next**.
 
 1. On **Review + create**, select **Create**.