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Merge pull request #109885 from JnHs/jh-lh-logupdate
clarify activity log info
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articles/lighthouse/concepts/azure-delegated-resource-management.md

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title: Azure delegated resource management
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description: Managed services offers allow service providers to sell resource management offers to customers in Azure Marketplace.
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ms.date: 01/30/2020
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ms.date: 04/01/2020
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ms.topic: conceptual
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With Azure delegated resource management, authorized users can work directly in the context of a customer subscription without having an account in that customer's tenant or being a co-owner of the customer's tenant. They can also [view and manage all delegated customer subscriptions in the new **My customers** page](../how-to/view-manage-customers.md) in the Azure portal.
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The [cross-tenant management experience](cross-tenant-management-experience.md) helps you work more efficiently with Azure management services like Azure Policy, Azure Security Center, and more. All service provider activity is tracked in the activity log, which is stored in both the service provider's and the customer's tenants. This means that both the customer and service provider can easily identify the user associated with any changes.
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The [cross-tenant management experience](cross-tenant-management-experience.md) helps you work more efficiently with Azure management services like Azure Policy, Azure Security Center, and more. All service provider activity is tracked in the activity log, which is stored in the customer's tenant (and can be viewed by users in the managing tenant). This means that both the customer and service provider can easily identify the user associated with any changes.
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When you onboard a customer to Azure delegated resource management, theyll have access to the new **Service providers** page in the Azure portal, where they can [confirm and manage their offers, service providers, and delegated resources](../how-to/view-manage-service-providers.md). If the customer ever wants to revoke access for a service provider, they can do so here at any time.
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When you onboard a customer to Azure delegated resource management, they'll have access to the new **Service providers** page in the Azure portal, where they can [confirm and manage their offers, service providers, and delegated resources](../how-to/view-manage-service-providers.md). If the customer ever wants to revoke access for a service provider, they can do so here at any time.
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You can [publish the new Managed Services offer type to Azure Marketplace](../how-to/publish-managed-services-offers.md) to easily onboard customers to Azure delegated resource management. Alternatively, you can [complete the onboarding process by deploying Azure Resource Manager templates](../how-to/onboard-customer.md).
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You can [publish the new Managed Service offer type to Azure Marketplace](../how-to/publish-managed-services-offers.md) to easily onboard customers to Azure delegated resource management. Alternatively, you can [complete the onboarding process by deploying Azure Resource Manager templates](../how-to/onboard-customer.md).
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## How Azure delegated resource management works
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At a high level, here's how Azure delegated resource management works:
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1. As a service provider, you identify the access (roles) that your groups, service principals, or users will need to manage the customer's Azure resources. The access definition contains the service provider's tenant ID along with the required access for the offer, defined using **principalId** identities from your tenant mapped to [built-in **roleDefinition** values](../../role-based-access-control/built-in-roles.md) (Contributor, VM Contributor, Reader, etc.).
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2. You specify this access and onboard the customer to Azure delegated resource management in one of two ways:
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- [Publish an Azure Marketplace managed services offer](../how-to/publish-managed-services-offers.md) (private or public) that the customer will accept
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- [Publish an Azure Marketplace managed service offer](../how-to/publish-managed-services-offers.md) (private or public) that the customer will accept
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- [Deploy an Azure Resource Manager template to the customer's tenant](../how-to/onboard-customer.md) for one or more specific subscriptions or resource groups
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3. Once the customer has been onboarded, authorized users can sign in to your service provider tenant and perform management tasks at the given customer scope, based on the access that you defined.
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