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| 1 | +--- |
| 2 | +title: Troubleshoot the Amazon Simple Storage Service (S3) connector |
| 3 | +titleSuffix: Azure Data Factory & Azure Synapse |
| 4 | +description: Learn how to troubleshoot issues with the Amazon Simple Storage Service (S3) connector in Azure Data Factory and Azure Synapse Analytics. |
| 5 | +author: jianleishen |
| 6 | +ms.subservice: data-movement |
| 7 | +ms.topic: troubleshooting |
| 8 | +ms.date: 04/29/2025 |
| 9 | +ms.author: jianleishen |
| 10 | +ms.custom: has-adal-ref, synapse |
| 11 | +--- |
| 12 | + |
| 13 | +# Troubleshoot the Amazon Simple Storage Service (S3) connector in Azure Data Factory and Azure Synapse |
| 14 | + |
| 15 | +[!INCLUDE[appliesto-adf-asa-md](includes/appliesto-adf-asa-md.md)] |
| 16 | + |
| 17 | +This article provides suggestions to troubleshoot common problems with the Amazon S3 connector in Azure Data Factory and Azure Synapse. |
| 18 | + |
| 19 | +## Error code: S3OperationFailed |
| 20 | + |
| 21 | +- **Message**: |
| 22 | + `S3 operation failed for: %s3Message;.` |
| 23 | + |
| 24 | +- **Cause**: Errors occur in Amazon S3 API. |
| 25 | + |
| 26 | +- **Recommendation**: See the inner S3 message in the current error to check the error details. For more information, see [Amazon S3 error responses](https://docs.aws.amazon.com/AmazonS3/latest/API/ErrorResponses.html). |
| 27 | + |
| 28 | +## Related content |
| 29 | + |
| 30 | +For more troubleshooting help, try these resources: |
| 31 | + |
| 32 | +- [Connector troubleshooting guide](connector-troubleshoot-guide.md) |
| 33 | +- [Data Factory blog](https://techcommunity.microsoft.com/t5/azure-data-factory-blog/bg-p/AzureDataFactoryBlog) |
| 34 | +- [Data Factory feature requests](/answers/topics/azure-data-factory.html) |
| 35 | +- [Azure videos](https://azure.microsoft.com/resources/videos/index/?sort=newest&services=data-factory) |
| 36 | +- [Microsoft Q&A page](/answers/topics/azure-data-factory.html) |
| 37 | +- [Stack Overflow forum for Data Factory](https://stackoverflow.com/questions/tagged/azure-data-factory) |
| 38 | +- [X information about Data Factory](https://x.com/hashtag/DataFactory) |
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