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articles/azure-monitor/alerts/it-service-management-connector-secure-webhook-connections.md

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# Connect Azure to ITSM tools by using Secure Webhook
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# Connect Azure Monitor to ITSM tools by using Secure Webhook
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This article shows you how to configure the connection between your IT Service Management (ITSM) product or service by using Secure Webhook.
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1. Creates a work item (for example, an incident) in the ITSM tool.
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2. Binds the ID of the configuration item (CI) to the customer management database (CMDB).
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![Diagram that shows how the ITSM tool communicates with Azure A D, Azure alerts, and an action group.](media/it-service-management-connector-secure-webhook-connections/secure-webhook.png)
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![Diagram that shows how the ITSM tool communicates with Azure A D, Azure alerts, and an action group.](media/it-service-management-connector-secure-webhook-connections/secure-export-diagram.png)
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## Benefits of Secure Webhook
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articles/azure-monitor/toc.yml

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items:
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- name: ITSM Connector Overview
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href: alerts/itsmc-overview.md
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- name: Integrate with a Secure Webhook Action
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- name: Connect using a Secure Webhook action
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items:
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- name: Overview
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href: alerts/it-service-management-connector-secure-webhook-connections.md
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href: alerts/itsmc-secure-webhook-connections-bmc.md
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- name: ServiceNow ITOM
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href: alerts/itsmc-secure-webhook-connections-servicenow.md
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- name: Integrate with an ITSM Action
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- name: Connect using an ITSM action
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items:
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- name: ITSM Connector Partners Setup
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- name: ITSM Connector partners setup
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items:
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- name: ServiceNow ITSM
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href: alerts/itsmc-connections-servicenow.md
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- name: System Center Service Manager
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items:
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- name: Setup
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href: alerts/itsmc-connections-scsm.md
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- name: Create Service Manager web app
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- name: Create a Service Manager web app
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href: alerts/itsmc-service-manager-script.md
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- name: ITSM Connector Azure Configuration
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- name: Configure Azure Monitor for an ITSM Connector
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href: alerts/itsmc-definition.md
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- name: Data Synced From Your ITSM Product
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href: alerts/itsmc-synced-data.md

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