| Backup | Online recovery point creation failed | **Error Message**: Windows Azure Backup Agent was unable to create a snapshot of the selected volume. <br> **Workaround**: Try increasing the space in replica and recovery point volume.<br> <br> **Error Message**: The Windows Azure Backup Agent cannot connect to the OBEngine service <br> **Workaround**: verify that the OBEngine exists in the list of running services on the computer. If the OBEngine service is not running, use the "net start OBEngine" command to start the OBEngine service. <br> <br> **Error Message**: The encryption passphrase for this server is not set. Please configure an encryption passphrase. <br> **Workaround**: Try configuring an encryption passphrase. If it fails, take the following steps: <br> <ol><li>Verify that the scratch location exists. This is the location that's mentioned in the registry **HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Azure Backup\Config**, with the name **ScratchLocation** should exist.</li><li> If the scratch location exists, try re-registering by using the old passphrase. *Whenever you configure an encryption passphrase, save it in a secure location.*</li><ol>|
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