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articles/marketplace/isv-csp-reseller.md

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@@ -78,7 +78,7 @@ The offer setup page lets you define private offer terms, notification contact,
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3. Configure the percentage-based margins or absolute **Pricing** for up to ten offers/plans in a private offer.
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- *Percentage-based* margin can be given at an offer level so it applies to all plans within the offer, or it can be given only for a specific plan. The margin the CSP partner receives will be a percentage off your plan's list price in the marketplace.
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- *Absolute price* can be used to specify a price point higher, lower, or equal to the publicly listed plan price; it can be only be applied at a plan level and does not apply to Virtual Machine offer types. You can only customize the price based on the same pricing model, billing term, and dimensions of the public offer; you cannot change to a new pricing model or billing term or add dimensions.<p>
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- *Absolute price* can be used to specify a price point higher, lower, or equal to the publicly listed plan price; it can only be applied at a plan level and does not apply to Virtual Machine offer types. You can only customize the price based on the same pricing model, billing term, and dimensions of the public offer; you cannot change to a new pricing model or billing term or add dimensions.<br><br>
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1. Select **+ Add Offers/plans** to choose the offers/plans you want to provide a private offer for.
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1. Choose to provide a custom price or margin at either an offer level (all current and future plans under that offer will have a margin associated to it) or at a plan level (only the plan you selected will have a private price associated with it).

articles/marketplace/isv-customer-faq.yml

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### YamlMime:FAQ
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metadata:
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title: "Independent Software Vendor (ISV) to customer private offers FAQ"
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title: "Frequently asked questions about Independent Software Vendor (ISV) to customer private offers in Partner Center."
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description: Get answers to frequently asked questions about Independent Software Vendor (ISV) to customer private offers in Partner Center.
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ms.service: marketplace
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ms.subservice: partnercenter-marketplace-publisher
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answer: |
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Private offers let you transact private deals with your customers in the marketplace. It supports many new capabilities and addresses limitations associated with private plans. Use the new private offers feature to:
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1. Create a private deal with more than up to 10 offers/plans; for example, SaaS and virtual machine.
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2. Give a time-bound discount for consumption-based (VM) offers.
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3. Give a deal at the customer organization level (using billing account) instead of the customer tenant or subscription level.
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4. Specify custom terms and conditions associated with the private deal with a simple PDF upload.
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5. Stop requiring the customer to redeploy VMs with new private offers just because the price changes (; for consumption-based products like VMs).
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6. Close the private deal within 15 minutes.
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7. Specify an expiration date (accept by) date to help close the private deal with the customer.
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- Create a private deal with more than up to 10 offers/plans; for example, SaaS and virtual machine.
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- Give a time-bound discount for consumption-based (VM) offers.
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- Give a deal at the customer organization level (using billing account) instead of the customer tenant or subscription level.
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- Specify custom terms and conditions associated with the private deal with a simple PDF upload.
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- Stop requiring the customer to redeploy VMs with new private offers just because the price changes (for consumption-based products like VMs).
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- Close the private deal within 15 minutes.
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- Specify an expiration date (accept by) date to help close the private deal with the customer.
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:::image type="content" source="media/isv-customer/private-offer-plan-compare.png" lightbox="media/isv-customer/private-offer-plan-compare.png" alt-text="Shows the differences between private offers and private plans.":::
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Choose specific month to make the private price available in a future calendar month. Example: If you create a private offer on May 15 and want the private price to be available to the customer on June 1, select June. The private offer will start on the first day of the month and end on the last day. You can't select specific start and end dates. If a customer purchases the public offer/plan prior to June 1, they won't receive the private offer price for any transactions before June 1.
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> [!NOTE]
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> If a private offer is extended to an existing customer of pay-as-you-go (PAYG; consumption-based) products (like Virtual machines, selecting Accepted date will make the private price applicable for the entire month. For example: If you create a private offer on May 15 for a Virtual Machine product for an existing customer and select Accepted date, the private price will be applied for the entire month on the month of acceptance.
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> If a private offer is extended to an existing customer of pay-as-you-go (PAYG; consumption-based) products (like Virtual machines), selecting Accepted date will make the private price applicable for the entire month. For example: If you create a private offer on May 15 for a Virtual Machine product for an existing customer and select Accepted date, the private price will be applied for the entire month on the month of acceptance.
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- question: |
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How is **Accept by date** different from **End date**?
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How is Accept by date different from End date?
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answer: |
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Accept by date is the offer's expiration date. Your customer must accept the private offer on or before this date or it will expire. The End date specifies the date on which the private price/terms will end.
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- question: |
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What happens when my private offer ends?
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If the customer has auto-renew enabled, and you don't create a new private offer which is accepted by the customer, the customer will be charged at the list price of the public plan
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If the customer has auto-renew enabled, and you don't create a new private offer which is accepted by the customer, the customer will be charged at the list price of the public plan.
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- name: MACC and private offers
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questions:

articles/marketplace/isv-customer.md

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---
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title: Configure ISV to customer private offers in Microsoft Partner Center
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description: Configure ISV to customer private offers in Microsoft Partner Center.
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title: Configure ISV to customer private offers in Microsoft Partner Center for Azure Marketplace
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description: Configure ISV to customer private offers in Microsoft Partner Center for Azure Marketplace.
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ms.service: marketplace
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ms.subservice: partnercenter-marketplace-publisher
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ms.topic: how-to
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author: emerb19
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ms.author: emerb
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ms.date: 04/05/2022
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ms.date: 04/06/2022
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---
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# ISV to customer private offers
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## Overview
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Private offers allow publishers and customers to transact one or more products in Azure Marketplace by creating time-bound pricing with customized terms. This article explains the requirements and steps for a publisher to create a private offer for a customer in Azure Marketplace. Private offers aren't yet available in Microsoft AppSource.
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This is what the private offer experience looks like from the publisher's perspective:
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Create and manage private offers from the **Private Offers** dashboard in Partner Center's left-nav menu. This dashboard has two tabs:
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1. **Customers** – Create a private offer for a customer in Azure Marketplace. This opens the Customers private offer dashboard, which lets you:
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- **Customers** – Create a private offer for a customer in Azure Marketplace. This opens the Customers private offer dashboard, which lets you:
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- Create new private offers
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- View the status of all your private offers
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- Clone existing private offers
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- Withdraw private offers
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- Delete private offers
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1. **CSP Partners** – Create a private offer for a CSP partner. See [ISV to CSP partner private offers](isv-csp-reseller.md).
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- **CSP Partners** – Create a private offer for a CSP partner. See [ISV to CSP partner private offers](isv-csp-reseller.md).
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The **Customers** tab looks like this:
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Use this page to define private offer terms, notification contacts, and pricing for your customer.
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1. **Customer Information** – Specify the billing account for the customer receiving this private offer. This will only be available to the configured customer billing account and the customer will need to be an owner or contributor or signatory on the billing account to accept the offer.
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- **Customer Information** – Specify the billing account for the customer receiving this private offer. This will only be available to the configured customer billing account and the customer will need to be an owner or contributor or signatory on the billing account to accept the offer.
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> [!NOTE]
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> Customers can find their billing account in the [Azure portal ](https://aka.ms/PrivateOfferAzurePortal) under **Cost Management + Billing** > **Properties** > **ID**. A user in the customer organization should have access to the billing account to see the ID in Azure Portal. See [Billing account scopes in the Azure portal](/azure/cost-management-billing/manage/view-all-accounts).
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:::image type="content" source="media/isv-customer/customer-properties.png" alt-text="Shows the offer Properties tab in Partner Center.":::
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1. **Private offer terms** – Specify the duration, accept-by date, and terms:
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- **Private offer terms** – Specify the duration, accept-by date, and terms:
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- **Start date** – Choose **Accepted date** if you want the private offer to start as soon as the customer accepts it. If a private offer is extended to an existing customer of a Pay-as-you-go product, this will make the private price applicable for the entire month. To have your private offer start in an upcoming month, select **Specific month** and choose one. The start date for this option will always be the first day of the selected month.
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- **End date** – Choose the month for your private offer's **End date**. This will always be the last day of the selected month.
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> [!NOTE]
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> Your terms and conditions must adhere to Microsoft supported billing models, offer types, and the [Microsoft Publisher Agreement](https://aka.ms/PrivateOfferPublisherAgreement).
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1. **Notification Contacts** – Provide up to five emails in your organization as **Notification Contacts** to receive email updates on the status of your private offer. These emails are sent when your offer status changes to **Pending acceptance**, **Accepted**, or **Expired**. You must also provide a **Prepared by** email address, which will be displayed to the customer in the private offer listing in the Azure portal.
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- **Notification Contacts** – Provide up to five emails in your organization as **Notification Contacts** to receive email updates on the status of your private offer. These emails are sent when your offer status changes to **Pending acceptance**, **Accepted**, or **Expired**. You must also provide a **Prepared by** email address, which will be displayed to the customer in the private offer listing in the Azure portal.
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1. **Pricing** – Configure the percentage-based discount or absolute price for up to 10 offers/plans in a private offer. For a percentage-based discount, the customer will receive this discount off your plan's list price in the marketplace.
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- **Pricing** – Configure the percentage-based discount or absolute price for up to 10 offers/plans in a private offer. For a percentage-based discount, the customer will receive this discount off your plan's list price in the marketplace.
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- Select **+ Add Offers/plans** to choose the offers/plans you want to provide a private offer for.
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- Choose to provide a custom price or discount at either an offer level (all current and future plans under that offer will have a discount associated to it) or at a plan level (only the plan you selected will have a private price associated with it).

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