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Product Backlog Item 2488766: SaaS App Tutorial: Intradiem
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---
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title: Azure Active Directory SSO integration with Intradiem
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description: Learn how to configure single sign-on between Azure Active Directory and Intradiem.
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services: active-directory
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author: jeevansd
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manager: CelesteDG
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ms.reviewer: CelesteDG
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ms.service: active-directory
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ms.subservice: saas-app-tutorial
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ms.workload: identity
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ms.topic: how-to
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ms.date: 03/26/2023
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ms.author: jeedes
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---
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# Azure Active Directory SSO integration with Intradiem
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In this article, you learn how to integrate Intradiem with Azure Active Directory (Azure AD). AI-Powered Productivity Solution that Integrates with Call Center and Workforce Management Software to Improve Savings, Productivity, and Engagement. When you integrate Intradiem with Azure AD, you can:
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* Control in Azure AD who has access to Intradiem.
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* Enable your users to be automatically signed-in to Intradiem with their Azure AD accounts.
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* Manage your accounts in one central location - the Azure portal.
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You configure and test Azure AD single sign-on for Intradiem in a test environment. Intradiem supports only **SP** initiated single sign-on.
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## Prerequisites
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To integrate Azure Active Directory with Intradiem, you need:
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* An Azure AD user account. If you don't already have one, you can [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F).
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* One of the following roles: Global Administrator, Cloud Application Administrator, Application Administrator, or owner of the service principal.
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* An Azure AD subscription. If you don't have a subscription, you can get a [free account](https://azure.microsoft.com/free/).
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* Intradiem single sign-on (SSO) enabled subscription.
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## Add application and assign a test user
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Before you begin the process of configuring single sign-on, you need to add the Intradiem application from the Azure AD gallery. You need a test user account to assign to the application and test the single sign-on configuration.
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### Add Intradiem from the Azure AD gallery
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Add Intradiem from the Azure AD application gallery to configure single sign-on with Intradiem. For more information on how to add application from the gallery, see the [Quickstart: Add application from the gallery](../manage-apps/add-application-portal.md).
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### Create and assign Azure AD test user
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Follow the guidelines in the [create and assign a user account](../manage-apps/add-application-portal-assign-users.md) article to create a test user account in the Azure portal called B.Simon.
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Alternatively, you can also use the [Enterprise App Configuration Wizard](https://portal.office.com/AdminPortal/home?Q=Docs#/azureadappintegration). In this wizard, you can add an application to your tenant, add users/groups to the app, and assign roles. The wizard also provides a link to the single sign-on configuration pane in the Azure portal. [Learn more about Microsoft 365 wizards.](/microsoft-365/admin/misc/azure-ad-setup-guides).
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## Configure Azure AD SSO
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Complete the following steps to enable Azure AD single sign-on in the Azure portal.
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1. In the Azure portal, on the **Intradiem** application integration page, find the **Manage** section and select **single sign-on**.
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1. On the **Select a single sign-on method** page, select **SAML**.
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1. On the **Set up single sign-on with SAML** page, select the pencil icon for **Basic SAML Configuration** to edit the settings.
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![Screenshot shows how to edit Basic SAML Configuration.](common/edit-urls.png "Basic Configuration")
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1. On the **Basic SAML Configuration** section, perform the following steps:
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a. In the **Identifier** textbox, type a URL using one of the following patterns:
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| **Identifier** |
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|------------|
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| `https://<CustomerName>.intradiem.com/auth/realms/<CustomerName>` |
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| `https://<CustomerName>auth.intradiem.com/auth/realms/<CustomerName>` |
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b. In the **Reply URL** textbox, type a URL using one of the following patterns:
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| **Reply URL** |
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|---------|
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| `https://<CustomerName>auth.intradiem.com/auth/realms/<CustomerName>/broker/<CustomerName>/endpoint` |
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| `https://<CustomerName>.intradiem.com/auth/realms/<CustomerName>/broker/<CustomerName>/endpoint` |
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c. In the **Sign on URL** textbox, type a URL using one of the following patterns:
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| **Sign on URL** |
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|-------------|
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| `https://<CustomerName>auth.intradiem.com` |
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| `https://<CustomerName>.intradiem.com` |
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> [!Note]
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> These values are not real. Update these values with the actual Identifier, Reply URL and Sign on URL. Contact [Intradiem support team](mailto:[email protected]) to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section in the Azure portal.
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1. On the **Set up single sign-on with SAML** page, in the **SAML Signing Certificate** section, click copy button to copy **App Federation Metadata Url** and save it on your computer.
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![Screenshot shows the Certificate download link.](common/copy-metadataurl.png "Certificate")
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## Configure Intradiem SSO
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To configure single sign-on on **Intradiem** side, you need to send the **App Federation Metadata Url** to [Intradiem support team](mailto:[email protected]). They set this setting to have the SAML SSO connection set properly on both sides
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### Create Intradiem test user
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In this section, you create a user called Britta Simon in Intradiem. Work with [Intradiem support team](mailto:[email protected]) to add the users in the Intradiem platform. Users must be created and activated before you use single sign-on.
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## Test SSO
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In this section, you test your Azure AD single sign-on configuration with following options.
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* Click on **Test this application** in Azure portal. This will redirect to Intradiem Sign-on URL where you can initiate the login flow.
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* Go to Intradiem Sign-on URL directly and initiate the login flow from there.
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* You can use Microsoft My Apps. When you click the Intradiem tile in the My Apps, this will redirect to Intradiem Sign-on URL. For more information about the My Apps, see [Introduction to the My Apps](../user-help/my-apps-portal-end-user-access.md).
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## Additional resources
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* [What is single sign-on with Azure Active Directory?](../manage-apps/what-is-single-sign-on.md)
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* [Plan a single sign-on deployment](../manage-apps/plan-sso-deployment.md).
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## Next steps
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Once you configure Intradiem you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. [Learn how to enforce session control with Microsoft Cloud App Security](/cloud-app-security/proxy-deployment-aad).

articles/active-directory/saas-apps/toc.yml

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href: international-sos-assistance-products-tutorial.md
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- name: InTime
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href: intime-tutorial.md
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- name: Intradiem
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href: intradiem-tutorial.md
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- name: Intralinks
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href: intralinks-tutorial.md
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- name: IntSights

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