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Adding new row for TURN health check.
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articles/virtual-desktop/troubleshoot-statuses-checks.md

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@@ -3,7 +3,7 @@ title: Azure Virtual Desktop session host statuses and health checks
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description: How to troubleshoot the failed session host statuses and failed health checks
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author: jakejohnson-21
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ms.topic: troubleshooting
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ms.date: 10/18/2022
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ms.date: 02/23/2023
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ms.author: jakejohnson
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manager: rkiran
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---
@@ -38,6 +38,7 @@ The health check is a test run by the agent on the session host. The following t
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| Integrated Maintenance Data System (IMDS) reachable | Verifies that the service can't access the IMDS endpoint. | If this check fails, it's semi-fatal. There may be successful connections, but they won't contain logging information. To resolve this issue, you'll need to reconfigure your networking, firewall, or proxy settings. |
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| Side-by-side (SxS) Stack Listener | Verifies that the side-by-side stack is up and running, listening, and ready to receive connections. | If this check fails, it's fatal, and users won't be able to connect to the session host. Try restarting your virtual machine (VM). If this doesn’t work, contact Microsoft support. |
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| UrlsAccessibleCheck | Verifies that the required Azure Virtual Desktop service and Geneva URLs are reachable from the session host, including the RdTokenUri, RdBrokerURI, RdDiagnosticsUri, and storage blob URLs for Geneva agent monitoring. | If this check fails, it isn't always fatal. Connections may succeed, but if certain URLs are inaccessible, the agent can't apply updates or log diagnostic information. To resolve this, follow the directions in [Error: VMs are stuck in the Needs Assistance state](#error-vms-are-stuck-in-the-needs-assistance-state). |
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| TURN (Traversal Using Relay NAT) Relay Access Health Check | Establishes an indirect connection that relays traffic between the client and session host through an intermediate server when direct connection isn’t possible. | If this check fails, it's not fatal. Connections will revert to the websocket TCP and the session host will enter the "Needs assistance" state. To resolve the issue, follow the instructions in [Disable RDP shortpath on managed and unmanaged windows clients using group policy](configure-rdp-shortpath.md?tabs=public-networks#disable-rdp-shortpath-on-managed-and-unmanaged-windows-clients-using-group-policy). |
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## Error: VMs are stuck in the "Needs Assistance" state
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