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articles/event-grid/manage-event-delivery.md

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title: Dead letter and retry policies - Azure Event Grid
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description: Describes how to customize event delivery options for Event Grid. Set a dead-letter destination, and specify how long to retry delivery.
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ms.topic: conceptual
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ms.date: 07/27/2021
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ms.date: 11/07/2022
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ms.custom: devx-track-azurepowershell, devx-track-azurecli
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ms.devlang: azurecli
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When creating an event subscription, you can customize the settings for event delivery. This article shows you how to set up a dead letter location and customize the retry settings. For information about these features, see [Event Grid message delivery and retry](delivery-and-retry.md).
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[!INCLUDE [updated-for-az](../../includes/updated-for-az.md)]
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> [!NOTE]
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> To learn about message delivery, retries, and dead-lettering, see the conceptual article: [Event Grid message delivery and retry](delivery-and-retry.md).
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> [!NOTE]
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> - Create a storage account and a blob container in the storage before running commands in this article.
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> - The Event Grid service creates blobs in this container. The names of blobs will have the name of the Event Grid subscription with all the letters in upper case. For example, if the name of the subscription is My-Blob-Subscription, names of the dead letter blobs will have MY-BLOB-SUBSCRIPTION (myblobcontainer/MY-BLOB-SUBSCRIPTION/2019/8/8/5/111111111-1111-1111-1111-111111111111.json). This behavior is to protect against differences in case handling between Azure services.
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> - In the above example .../2019/8/8/5/... represents the non-zero padded date and hour (UTC): .../YYYY/MM/DD/HH/...
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> - The dead letter blobs created will contain one or more events in an array. An important behavior to consider when processing dead letters.
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> - The Event Grid service creates blobs in this container. The names of blobs will have the name of the Event Grid subscription with all the letters in upper case. For example, if the name of the subscription is `My-Blob-Subscription`, names of the dead letter blobs will have `MY-BLOB-SUBSCRIPTION` (`myblobcontainer/MY-BLOB-SUBSCRIPTION/2019/8/8/5/111111111-1111-1111-1111-111111111111.json`). This behavior is to protect against differences in case handling between Azure services.
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> - In the above example `.../2019/8/8/5/...` represents the non-zero padded date and hour (UTC): `.../YYYY/MM/DD/HH/...`.`
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> - The dead letter blobs created will contain one or more events in an array, which is an important behavior to consider when processing dead letters.
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### Azure portal
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While creating an event subscription, you can enable dead-lettering on the **Additional features** tab as shown in the following image. After you enable the feature, specify the blob container that will hold dead-lettered events and the Azure subscription that has the blob storage.
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You can optionally enable a system-assigned or user-assigned managed identity for dead-lettering. The managed identity must be a member of a [role-based access control (RBAC) role](../storage/blobs/authorize-access-azure-active-directory.md#azure-built-in-roles-for-blobs) that allows writing events to the storage.
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:::image type="content" source="./media/manage-event-delivery/dead-letter-configuration.png" alt-text="Screenshot showing the dead-letter configuration of an event subscription.":::
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You can also enable dead-lettering and configure the settings for an existing event subscription. On the **Event Subscription** page of your event subscription, switch to the **Additional features** tab to see the dead-letter settings as shown in the following image.
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:::image type="content" source="./media/manage-event-delivery/dead-letter-configuration-existing-subscription.png" alt-text="Screenshot showing the dead-letter configuration of an existing event subscription.":::
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### Azure CLI
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## Set retry policy
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When creating an Event Grid subscription, you can set values for how long Event Grid should try to deliver the event. By default, Event Grid tries for 24 hours (1440 minutes), or 30 times. You can set either of these values for your event grid subscription. The value for event time-to-live must be an integer from 1 to 1440. The value for max retries must be an integer from 1 to 30.
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When creating an Event Grid subscription, you can set values for how long Event Grid should try to deliver the event. By default, Event Grid tries for 24 hours (1440 minutes), or 30 times. You can set either of these values for your Event Grid subscription. The value for event time-to-live must be an integer from 1 to 1440. The value for max retries must be an integer from 1 to 30.
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You can't configure the [retry schedule](delivery-and-retry.md#retry-schedule).
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### Azure portal
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While creating an event subscription, you can configure retry policy settings on the **Additional features** tab.
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:::image type="content" source="./media/manage-event-delivery/retry-policy-settings.png" alt-text="Screenshot showing the retry policy configuration of an event subscription.":::
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You can also configure retry policy settings for an existing event subscription. On the **Event Subscription** page of your event subscription, switch to the **Additional features** tab to see the retry policy settings as shown in the following image.
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:::image type="content" source="./media/manage-event-delivery/retry-policy-settings-existing-subscription.png" alt-text="Screenshot showing the retry policy configuration of an existing event subscription.":::
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### Azure CLI
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To set the event time-to-live to a value other than 1440 minutes, use:
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> [!NOTE]
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> If you set both `event-ttl` and `max-deliver-attempts`, Event Grid uses the first to expire to determine when to stop event delivery. For example, if you set 30 minutes as time-to-live (TTL) and 10 max delivery attempts. When an event isn't delivered after 30 minutes (or) isn't delivered after 10 attempts, whichever happens first, the event is dead-lettered.
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## Managed identity
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If you enable managed identity for dead-lettering, you'll need to add the managed identity to the appropriate role-based access control (RBAC) role on the Azure Storage account that will hold the dead-lettered events. For more information, see [Supported destinations and Azure roles](add-identity-roles.md#supported-destinations-and-azure-roles).
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## Next steps
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* For a sample application that uses an Azure Function app to process dead letter events, see [Azure Event Grid Dead Letter Samples for .NET](https://azure.microsoft.com/resources/samples/event-grid-dotnet-handle-deadlettered-events/).
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