+To enable MFA, the users must be in Microsoft Entra ID, which must be synced from either the on-premises or cloud environment. Also, the user must have already completed the auto-enrollment process for MFA. If your MFA is text based (SMS, mobile app verification code etc) and requires the user to enter a code or text in the VPN client UI, the authentication will not succeed and is **not a supported scenario.** For more information, see [Set up my account for two-step verification](https://support.microsoft.com/account-billing/how-to-use-the-microsoft-authenticator-app-9783c865-0308-42fb-a519-8cf666fe0acc)
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