Merge pull request #289901 from jjaygbay1/oracle-toc-reorg

updated toc

Author: JamesJBarnett

articles/oracle/oracle-db/database-overview.md

@@ -34,6 +34,59 @@ To purchase Oracle Database@Azure, contact [Oracle's sales team](https://go.orac
 Billing and payment for the service is done through Azure. Payment for Oracle Database@Azure counts toward your Microsoft Azure Consumption Commitment (MACC). Existing Oracle Database software customers can use the Bring Your Own License (BYOL) option or Unlimited License Agreements (ULAs). On your regular Microsoft Azure invoices, you can see charges for Oracle Database@Azure alongside charges for your other Azure Marketplace services.
 
 
+## Compliance
+
+Oracle Database@Azure is an Oracle Cloud database service that runs Oracle Database workloads in a customer's Azure environment. Oracle Database@Azure offers various Oracle Database Services through customer’s Microsoft Azure environment. This service allows customers to monitor database metrics, audit logs, events, logging data, and telemetry natively in Azure. It runs on infrastructure managed by Oracle's Cloud Infrastructure operations team who performs software patching, infrastructure updates, and other operations through a connection to Oracle Cloud.  
+All infrastructure for Oracle Database@Azure is co-located in Azure's physical data centers and uses Azure Virtual Network for networking, managed within the Azure environment. Federated identity and access management for Oracle Database@Azure is provided by Microsoft Entra ID.
+
+For detailed information on the compliance certifications please visit [Microsoft Services Trust Portal](https://servicetrust.microsoft.com/)  and [Oracle compliance website](https://docs.oracle.com/en-us/iaas/Content/multicloud/compliance.htm). If you have further questions about OracleDB@Azure compliance please reach out to your account team and/or get information through [Oracle and Microsoft support for Oracle Database@Azure](https://docs.oracle.com/en-us/iaas/Content/multicloud/oaahelp.htm).
+
+## Available regions
+
+Oracle Database@Azure is available in the following locations. Oracle Database@Azure infrastructure resources must be provisioned in the Azure regions listed.
+
+|Azure region|Oracle Exadata Database@Azure|Oracle Autonomous Database@Azure|
+|-------------------------|:-------------:|:--------------:|
+|East US |✓ | ✓|
+|Germany West Central | ✓|✓ |
+|France Central |✓ | |
+|UK South |✓ |✓ |
+|Canada Central |✓ |✓ |
+|Australia East |✓ |✓ |
+
+## Oracle Support scope and contact information 
+
+Oracle Support is your first line of support for all Oracle Database@Azure issues. Oracle Support can help you with the following types of Oracle Database@Azure issues:
+
+- Database connection issues (Oracle TNS)
+- Oracle Database performance issues
+- Oracle Database error resolution
+- Networking issues related to communications with the OCI tenancy associated with the service
+- Quota (limits) increases to receive more capacity
+- Scaling to add more compute and storage capacity to Oracle Database@Azure
+- New generation hardware upgrades
+- Billing issues related to Oracle Database@Azure
+
+If you contact Oracle Support, be sure to tell your Oracle Support agent that your issue is related to Oracle Database@Azure.  Support requests for this service are handled by a  support team that specializes in these deployments. A member of this specialized team contacts you directly.
+
+1. Call **1-800-223-1711.** If you're outside of the United States, visit [Oracle Support Contacts Global Directory](https://www.oracle.com/support/contact.html) to find contact information for your country or region.
+2. Choose option "2" to open a new Service Request (SR).
+3. Choose option "4" for "unsure".
+4. Enter "#" each time you're asked for your CSI number. At the third attempt, your call is directed to an Oracle Support agent.
+5. Let the agent know that you have an issue with your multicloud system, and the name of the product (for example, or). An internal Service Request is opened on your behalf and a  support engineer contacts you directly.
+
+You can also submit a question to the Oracle Database@Azure forum in Oracle's [Cloud Customer Connect](https://community.oracle.com/customerconnect/categories/oracle-cloud-infrastructure-and-platform) community. This option is available to all customers.
+
+## Azure Support scope and contact information
+
+Azure provides support for the following, collaborating with OCI as needed:
+
+- Virtual networking issues including those involving network address translation (NAT), firewalls, DNS and traffic management, and delegated Azure subnets.
+- Bastion and virtual machine (VM) issues including database host connection, software installation, latency, and host performance.
+- VM metrics, database logs, database events.
+
+See [Contact Microsoft Azure Support](https://support.microsoft.com/topic/contact-microsoft-azure-support-2315e669-8b1f-493b-5fb1-d88a8736ffe4) in the Azure documentation for information on Azure support. For SLA information about the service offering, please refer to the [Oracle PaaS and IaaS Public Cloud Services Pillar Document](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.oracle.com%2Fcontracts%2Fdocs%2Fpaas_iaas_pub_cld_srvs_pillar_4021422.pdf%3Fdownload%3Dfalse&data=05%7C02%7Cjacobjaygbay%40microsoft.com%7Cc226ce0d176442b3302608dc3ed3a6d0%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638454325970975560%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VZvhVUJzmUCzI25kKlf9hKmsf5GlrMPsQujqjGNsJbk%3D&reserved=0)
+
 ## Next steps
 - [Onboard with Oracle Database@Azure](onboard-oracle-database.md)
 - [Provision and manage Oracle Database@Azure](provision-oracle-database.md)

articles/oracle/toc.yml

@@ -9,22 +9,14 @@ items:
     href: /azure/virtual-machines/workloads/oracle/
 - name: Oracle Database@Azure
   items:
-  - name: What's new
-    href: oracle-db/oracle-database-what-is-new.md
-  - name: Region availability
-    href: oracle-db/oracle-database-regions.md
   - name: Get started
     href: oracle-db/oracle-database-get-started.md
-  - name: Compliance information
-    href: oracle-db/oracle-database-compliance.md
   - name: Overview
     href: oracle-db/database-overview.md
+  - name: Region availability
+    href: oracle-db/oracle-database-regions.md
   - name: Network planning
     href: oracle-db/oracle-database-network-plan.md
-  - name: Groups and roles
-    href: oracle-db/oracle-database-groups-roles.md
-  - name: Troubleshoot
-    href: oracle-db/oracle-database-troubleshoot.md
   - name: Known issues
     href: oracle-db/oracle-database-known-issues.md
   - name: Onboarding
@@ -39,47 +31,13 @@ items:
       href: oracle-db/oracle-database-plan-ip.md
     - name: Delegated subnet limits
       href: oracle-db/oracle-database-delegated-subnet-limits.md      
-  - name: Exadata services
-    items:
-    - name: What's new in Exadata services
-      href: oracle-db/exadata-whats-new-services.md
-    - name: Provision an Exadata infrastructure
-      href: oracle-db/exadata-provision-infrastructure.md
-    - name: Manage Exadata resources
-      href: oracle-db/exadata-manage-resources.md
-    - name: Operations processes for Exadata services
-      href: oracle-db/exadata-operations-processes-services.md
-    - name: OCI multicloud landing zone for Azure
-      href: oracle-db/exadata-multicloud-landing-zone-azure-services.md
-    - name: Terraform/OpenTofu examples for Exadata services
-      href: oracle-db/exadata-examples-services.md
-    - name: Troubleshoot Exadata services
-      href: oracle-db/exadata-troubleshoot-services.md
-  - name: Autonomous Database services
-    items:
-    - name: What's new in Autonomous Database services
-      href: oracle-db/oracle-database-whats-new-autonomous-database-services.md
-    - name: Provision an autonomous database
-      href: oracle-db/provision-autonomous-oracle-databases.md
-    - name: Manage Autonomous Database resources
-      href: oracle-db/oracle-database-manage-autonomous-database-resources.md
-    - name: Autonomous Database services in Azure
-      href: oracle-db/oracle-database-autonomous-database-services.md
-    - name: Operations processes for Autonomous Database services
-      href: oracle-db/oracle-database-processes-autonomous-database-services.md
-    - name: Provision an Autonomous Database instance
-      href: oracle-db/oracle-database-provision-autonomous-database.md
-    - name: OCI multicloud landing zone for Azure
-      href: oracle-db/oracle-cloud-infrastructure-azure-autonomous-database-services.md
-    - name: Terraform/OpenTofu examples for Autonomous Database services
-      href: oracle-db/oracle-database-examples-autonomous-database-services.md
-    - name: Troubleshoot Autonomous Database services
-      href: oracle-db/oracle-database-troubleshoot-autonomous-database-services.md     
-  - name: Link Oracle Database@Azure to multiple Azure subscriptions
-    href: oracle-db/link-oracle-database-multiple-subscription.md
-  - name: Support
-    href: oracle-db/oracle-database-support.md
-  - name: FAQ
-    href: oracle-db/faq-oracle-database-azure.md
-  
- 
+- name: FAQ
+  href: oracle-db/faq-oracle-database-azure.md
+- name: References
+  items:
+  - name: Well Architected Framework (WAF)
+    href: /azure/well-architected/
+  - name: Cloud Adoption Framework (CAF)
+    href: /azure/cloud-adoption-framework/
+  - name: Azure VMware Solution landing zone accelerator
+    href: /azure/cloud-adoption-framework/scenarios/azure-vmware/enterprise-scale-landing-zone