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Copy file name to clipboardExpand all lines: articles/communication-services/concepts/call-automation/call-automation.md
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@@ -39,6 +39,7 @@ The following list presents the set of features that are currently available in
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|| Place new outbound call to one or more endpoints | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Redirect* (forward) a call to one or more endpoints | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Reject an incoming call | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Connect to a call | ✔️ | ✔️ | ✔️ | ✔️ |
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| Mid-call scenarios | Add one or more endpoints to an existing call | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Cancel adding an endpoint to an existing call | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Play Audio from an audio file | ✔️ | ✔️ | ✔️ | ✔️ |
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**Create Call**
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Create Call action can be used to place outbound calls to phone numbers and to other communication users. Use cases include your application placing outbound calls to proactively inform users about an outage or notify about an order update.
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**Connect Call**
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Connect Call action can be used to connect to a call. Use cases include to coonect and manage virtual meeting programmatically.
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### Mid-call actions
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These actions can be performed on the calls that are answered or placed using Call Automation SDKs. Each mid-call action has a corresponding success or failure web hook callback event.
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| Event | Description |
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| ----------------- | ------------ |
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| CallConnected | Your application’s call leg is connected (inbound or outbound) |
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| CallDisconnected | Your application’s call leg is disconnected |
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| CallConnected | Your application’s call leg is connected (inbound or outbound) or your application connected to an ongoing call (using connect call action)|
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| CallDisconnected | Your application’s call leg is disconnected or your application disconnected from a call (for connect call action) |
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| ConnectFailed | Your application failed to connect to a call (for connect call action)|
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| CallTransferAccepted | Your application’s call leg has been transferred to another endpoint |
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| CallTransferFailed | The transfer of your application’s call leg failed |
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| AddParticipantSucceeded| Your application added a participant |
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