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Copy file name to clipboardExpand all lines: articles/communication-services/concepts/voice-video-calling/end-of-call-survey-concept.md
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> End of Call Survey is currently supported only for our JavaScript / Web SDK.
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The End of Call Survey provides you with a tool to understand how your end users perceive the overall quality and reliability of your JavaScript / Web SDK calling solution.
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The End of Call Survey allows Azure Communication Services to improve the overall Calling SDK.
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<!-- provides you with a tool to understand how your end users perceive the overall quality and reliability of your JavaScript / Web SDK calling solution. -->
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<!--
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## Purpose of the End of Call Survey
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It’s difficult to determine a customer’s perceived calling experience and determine how well your calling solution is performing without gathering subjective feedback from customers.
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You can use the End of Call Survey to collect and analyze customers **subjective** opinions on their calling experience as opposed to relying only on **objective** measurements such as audio and video bitrate, jitter, and latency, which may not indicate if a customer had a poor calling experience. After publishing survey data, you can view the survey results through Azure for analysis and improvements. Azure Communication Services uses these survey results to monitor and improve quality and reliability.
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You can use the End of Call Survey to collect and analyze customers **subjective** opinions on their calling experience as opposed to relying only on **objective** measurements such as audio and video bitrate, jitter, and latency, which may not indicate if a customer had a poor calling experience.
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After publishing survey data, you can view the survey results through Azure for analysis and improvements. Azure Communication Services uses these survey results to monitor and improve quality and reliability. -->
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## Survey structure
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### End of Call Survey customization
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You can choose to collect each of the four API values or only the ones you find most important. For example, you can choose to only ask customers about their overall call experience instead of asking them about their audio, video, and screen share experience. You can also customize input ranges to suit your needs. The default input range is 1 to 5 for Overall Call, and 0 to 1 for Audio, Video, and Screenshare. However, each API value can be customized from a minimum of 0 to maximum of 100.
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You can choose to collect each of the four API values or only the ones
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you find most important. For example, you can choose to only ask
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<!-- ## Store and view survey data:
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// todo@amagginetti
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// testing adding a comment here.
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// TODO@amagginetti
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// testing comment here, need to remove comment on this and re-enable.
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> [!IMPORTANT]
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> You must enable a Diagnostic Setting in Azure Monitor to send the log data of your surveys to a Log Analytics workspace, Event Hubs, or an Azure storage account to receive and analyze your survey data. If you do not send survey data to one of these options your survey data will not be stored and will be lost. To enable these logs for your Communications Services, see: **[Enable logging in Diagnostic Settings](../analytics/enable-logging.md)**
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You can only view your survey data if you have enabled a Diagnostic Setting to capture your survey data.
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You can only view your survey data if you have enabled a Diagnostic Setting to capture your survey data. -->
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## Next Steps
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- Learn how to use the Log Analytics workspace, see: [Log Analytics Tutorial](../../../../articles/azure-monitor/logs/log-analytics-tutorial.md)
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- Create your own queries in Log Analytics, see: [Get Started Queries](../../../../articles/azure-monitor/logs/get-started-queries.md) -->
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<!-- - Learn how to use the Log Analytics workspace, see: [Log Analytics Tutorial](../../../azure-monitor/logs/log-analytics-tutorial.md)
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- Create your own queries in Log Analytics, see: [Get Started Queries](../../../azure-monitor/logs/get-started-queries.md) -->
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Learn how to use the End of Call Survey, see our tutorial: [Use the End of Call Survey to collect user feedback](../../tutorials/end-of-call-survey-tutorial.md)
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