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# Troubleshoot an App Service app using Azure SRE Agent (preview)
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> [!NOTE]
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> Site Reliability Engineering (SRE) Agent is in preview. By using SRE Agent you consent the product-specific terms on this page: [Preview Terms Of Use | Microsoft Azure](https://azure.microsoft.com/support/legal/preview-supplemental-terms/).
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> Site Reliability Engineering (SRE) Agent is in preview. By using SRE Agent, you consent the product-specific terms on this page: [Preview Terms Of Use | Microsoft Azure](https://azure.microsoft.com/support/legal/preview-supplemental-terms/).
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## Introduction
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1. In the left-hand menu, under the *Deployment* section, select **Deployment Center**.
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1. In the *Settings* tab, configure the following:
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After deployment, confirm that the sample app is running as expected.
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1. In the left menu of your App Service, select **Overview**.
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1. Select **Browse** to open the app in a new browser tab. (It may take a minute to load.)
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1. Select **Browse** to open the app in a new browser tab. (It might take a minute to load.)
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1. The app displays a large counter and two buttons:
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:::image type="content" source="media/tutorial-sre-agent/verify-sample-primary-slot.png" alt-text="Screenshot of the .NET sample in the primary slot." border="false":::
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| Source | `my-sre-app-broken` | The slot with the faulty version |
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| Target | `my-sre-app` | The production slot |
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1. Scroll to the bottom and select **Start Swap**. The swap operation may take a minute to complete.
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1. Scroll to the bottom and select **Start Swap**. The swap operation might take a minute to complete.
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1. Once the swap is complete, browse to the app’s URL.
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1. You should see the app fail and return an HTTP 500 error.
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1. Refresh the page (by pressing Command-R or F5) several times to generate additional HTTP 500 errors, which will help the SRE Agent detect and diagnose the issue.
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1. Refresh the page (by pressing Command-R or F5) several times to generate additional HTTP 500 errors, which help the SRE Agent detect and diagnose the issue.
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## 9. Fix the app
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What's wrong with my-sre-app?
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```
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1. The agent will begin analyzing the app’s health. You’ll see diagnostic messages related to availability, CPU and memory usage, and the recent slot swap.
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1. The agent begins to analyze the app’s health. You should see diagnostic messages related to availability, CPU and memory usage, and the recent slot swap.
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> Each session may vary, but you should see a message similar to:
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