Merge pull request #111481 from priestlg/gdpContextualTOCBreadcrumb-041420

adding backup/offline-backup-azure-data-box to databox toc

Author: American-Dipper

articles/databox/TOC.yml

@@ -70,6 +70,8 @@
           href: ../storage/files/storage-sync-offline-data-transfer.md?toc=/azure/databox/toc.json&bc=/azure/databox/breadcrumb/toc.json
         - name: From HDFS store
           href: ../storage/blobs/data-lake-storage-migrate-on-premises-hdfs-cluster.md?toc=/azure/databox/toc.json&bc=/azure/databox/breadcrumb/toc.json 
+        - name: To Azure backup
+          href: ../backup/offline-backup-azure-data-box.md?toc=/azure/databox/toc.json&bc=/azure/databox/breadcrumb/toc.json 
       - name: Troubleshoot
         items:
         - name: Data Box issues

articles/databox/data-box-disk-contact-microsoft-support.md

@@ -9,7 +9,7 @@ ms.topic: article
 ms.date: 05/24/2019
 ms.author: alkohli
 ---
-# Open a support ticket for Azure Data Box 
+# Open a support ticket for Azure Data Box
 
 This article applies to Azure Data Box, Azure Data Box Heavy, and Azure Data Box Disk, all of which are managed by the Azure Data Box service. If you encounter any issues with your Azure Data Box service, you can create a service request for technical support. This article walks you through:
 
@@ -21,11 +21,11 @@ This article applies to Azure Data Box, Azure Data Box Heavy, and Azure Data Box
 Perform the following steps to create a support request:
 
 1. Go to your Data Box or Data Box Disk order. Navigate to **SUPPORT + TROUBLESHOOTING** section and then click **New support request**.
-     
+
     ![New support request](./media/data-box-disk-contact-microsoft-support/data-box-disk-support-request.png)
-   
+
 2. In **New support request**, select **Basics**. In **Basics**, do the following steps:
-    
+
     1. From the **Issue type** dropdown list, select **Technical**.
     2. Choose your **Subscription**.
     3. Under **Service**, check **All Services**. From the dropdown list, select **Data Box**. 
@@ -35,7 +35,7 @@ Perform the following steps to create a support request:
         ![Basics](./media/data-box-disk-contact-microsoft-support/data-box-disk-support1.png)
 
 3. In **New support request**, select **Step 2 Problem**. In **Problem**, do the following steps:
-    
+
     1. Choose the **Severity** as **C - Minimal impact**. Support will update it if needed.
     2. Select the **Problem type** from the dropdown list.
     3. Based on the problem type you selected, choose a corresponding **Category**.
@@ -52,7 +52,7 @@ Perform the following steps to create a support request:
    1. In the **Contact options**, provide your preferred contact method (phone or email) and the language. The response time is automatically selected based on your subscription plan.
    2. In the **Contact information**, provide your name, email, optional contact, country/region. Select **Save contact changes for future support requests**.
    3. Click **Create**.
-   
+
        ![Contact information](./media/data-box-disk-contact-microsoft-support/data-box-disk-support3.png)   
 
       Microsoft Support uses this information to reach out to you for further information, diagnosis, and resolution.
@@ -66,15 +66,14 @@ After creating a support ticket, you can manage the lifecycle of the ticket from
 
 1. To get to the help and support page, navigate to **Browse > Help + support**.
 
-    ![Manage support requests](./media/data-box-disk-contact-microsoft-support/data-box-disk-manage-support-ticket1.png)   
+    ![Manage support requests](./media/data-box-disk-contact-microsoft-support/data-box-disk-manage-support-ticket1.png)
 
 2. A tabular listing of **Recent support requests** is displayed in **Help + support**.
 
-    ![Manage support requests](./media/data-box-disk-contact-microsoft-support/data-box-disk-manage-support-ticket2.png) 
+    ![Manage support requests](./media/data-box-disk-contact-microsoft-support/data-box-disk-manage-support-ticket2.png)
 
 3. Select and click a support request. You can view the status and the details for this request. Click **+ New message** if you want to follow up on this request.
 
-   
 ## Next steps
 
 Learn how to [Troubleshoot issues related to Data Box Disk](data-box-disk-troubleshoot.md).