Skip to content

Commit ceacd0d

Browse files
authored
Update troubleshoot-resource-bridge.md
1 parent 36f9d02 commit ceacd0d

File tree

1 file changed

+2
-2
lines changed

1 file changed

+2
-2
lines changed

articles/azure-arc/resource-bridge/troubleshoot-resource-bridge.md

Lines changed: 2 additions & 2 deletions
Original file line numberDiff line numberDiff line change
@@ -224,15 +224,15 @@ For errors with errorCode `CreateConfigKvaCustomerError` and errorResponse `erro
224224

225225
### vSphere SDK client - Connection attempt failed
226226

227-
If you receive an error during deployment that states: `errorCode_: _CreateConfigKvaCustomerError_, _errorResponse_: _error getting the vsphere sdk client: Post \_https://ip.address/sdk\_: dial tcp ip.address:443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond._ }` this means that your deployment machine is not able to communicate with your vCenter server. Ensure that your deployment machine meets the [management machine requirements](system-requirements.md#management-machine-requirements) and that there is not a firewall or proxy blocking communication.
227+
If you receive an error during deployment that states: `errorCode_: _CreateConfigKvaCustomerError_, _errorResponse_: _error getting the vsphere sdk client: Post \_https://ip.address/sdk\_: dial tcp ip.address:443: connectex: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond._ }` then your deployment machine is not able to communicate with your vCenter server. Ensure that your deployment machine meets the [management machine requirements](system-requirements.md#management-machine-requirements) and that there is not a firewall or proxy blocking communication.
228228

229229
### vSphere SDK client - 403 Forbidden or 404 not found
230230

231231
If you receive an error that contains `errorCode_: _CreateConfigKvaCustomerError_, _errorResponse_: _error getting the vsphere sdk client: POST \_/sdk\_: 403 Forbidden` or `404 not found` while deploying Arc resource bridge, this is most likely due to an incorrect vCenter address being provided during configuration file creation where you're prompted to enter the vCenter address as either FQDN or IP address. There are different ways to find your vCenter address. One option is to access the vSphere client via its web interface. The vCenter FQDN or IP address is typically what you use in the browser to access the vSphere client. If you're already logged in, you can look at the browser's address bar; the URL you use to access vSphere is your vCenter server's FQDN or IP address. Alternatively, after logging in, go to the Menu > Administration section. Under System Configuration, choose Nodes. Your vCenter server instance(s) will be listed there along with its FQDN. Verify your vCenter address and then re-try the deployment.
232232

233233
### vSphere SDK client - no such host
234234

235-
If you encounter the error `{ _errorCode_: _CreateConfigKvaCustomerError_, _errorResponse_: _error getting the vsphere sdk client: Post \_https://your.vcenter.hostname/sdk\_: dial tcp: lookup your.vcenter.hostname: no such host_ }` during deployment, it indicates that the deployment machine can't resolve the vCenter hostname to an IP address. This issue arises because the deployment process is attempting to establish a TCP connection from your deployment machine to the vCenter hostname but fails due to DNS resolution problems. To address this, ensure the DNS configuration on your deployment machine is correct, verify that the DNS server is online, and check for a missing DNS entry for the vCenter hostname. You can test the DNS resolution by running `nslookup your.vcenter.hostname` or `ping your.vcenter.hostname` from the deployment machine. If you've specified your vCenter address as a hostname, consider using the IP address directly instead.
235+
If you encounter the error `{ _errorCode_: _CreateConfigKvaCustomerError_, _errorResponse_: _error getting the vsphere sdk client: Post \_https://your.vcenter.hostname/sdk\_: dial tcp: lookup your.vcenter.hostname: no such host_ }` during deployment, then the deployment machine can't resolve the vCenter hostname to an IP address. This issue arises because the deployment process is attempting to establish a TCP connection from your deployment machine to the vCenter hostname but fails due to DNS resolution problems. To address this, ensure the DNS configuration on your deployment machine is correct, verify that the DNS server is online, and check for a missing DNS entry for the vCenter hostname. You can test the DNS resolution by running `nslookup your.vcenter.hostname` or `ping your.vcenter.hostname` from the deployment machine. If you've specified your vCenter address as a hostname, consider using the IP address directly instead.
236236

237237
### Pre-deployment validation errors
238238

0 commit comments

Comments
 (0)