Merge pull request #298400 from Lucky-Wang16/0417-Add_ServiceNow_TSG

Add ServiceNow TSG

Author: JamesJBarnett

articles/data-factory/TOC.yml

@@ -1267,6 +1267,9 @@ items:
       - name: SAP Table, SAP Business Warehouse Open Hub, and SAP ODP
         href: connector-troubleshoot-sap.md
         displayName: troubleshooting
+      - name: ServiceNow
+        href: connector-troubleshoot-servicenow.md
+        displayName: troubleshooting
       - name: SharePoint Online list
         href: connector-troubleshoot-sharepoint-online-list.md
         displayName: troubleshooting

articles/data-factory/connector-troubleshoot-servicenow.md

@@ -0,0 +1,35 @@
+---
+title: Troubleshoot the ServiceNow connector
+titleSuffix: Azure Data Factory & Azure Synapse
+description: Learn how to troubleshoot issues with the ServiceNow connector in Azure Data Factory and Azure Synapse Analytics. 
+author: jianleishen
+ms.subservice: data-movement
+ms.topic: troubleshooting
+ms.date: 04/17/2025
+ms.author: jianleishen
+ms.custom: has-adal-ref, synapse
+---
+
+# Troubleshoot the ServiceNow connector in Azure Data Factory and Azure Synapse
+
+[!INCLUDE[appliesto-adf-asa-md](includes/appliesto-adf-asa-md.md)]
+
+This article provides suggestions to troubleshoot common problems with the ServiceNow connector in Azure Data Factory and Azure Synapse. 
+
+## Error code: DEDICATED_DPERORCODE0
+
+- **Cause**: Object reference not set to an instance of an object.
+
+- **Recommendation**: You are recommended to have a role with at least read access to *sys_glide_object* tables in ServiceNow.    
+ 
+## Related content
+
+For more troubleshooting help, try these resources:
+
+- [Connector troubleshooting guide](connector-troubleshoot-guide.md)
+- [Data Factory blog](https://techcommunity.microsoft.com/t5/azure-data-factory-blog/bg-p/AzureDataFactoryBlog)
+- [Data Factory feature requests](https://feedback.azure.com/d365community/forum/1219ec2d-6c26-ec11-b6e6-000d3a4f032c)
+- [Azure videos](https://azure.microsoft.com/resources/videos/index/?sort=newest&services=data-factory)
+- [Microsoft Q&A page](/answers/topics/azure-data-factory.html)
+- [Stack Overflow forum for Data Factory](https://stackoverflow.com/questions/tagged/azure-data-factory)
+- [X information about Data Factory](https://x.com/hashtag/DataFactory)