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articles/media-services/video-indexer/faq.md

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ms.service: media-services
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ms.subservice: video-indexer
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ms.topic: article
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ms.date: 03/30/2020
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ms.date: 04/20/2020
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ms.author: juliako
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---
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### How do I get started with Video Indexer?
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Video Indexer includes a free trial offering that provides you with 600 minutes in the web-based interface and 2,400 minutes via the API. You can [login to the Video Indexer web-based interface](https://www.videoindexer.ai/) and try it for yourself using any web identity and without having to set up an Azure Subscription.
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Video Indexer includes a free trial offering that provides you with 600 minutes in the web-based interface and 2,400 minutes via the API. You can [login to the Video Indexer web-based interface](https://www.videoindexer.ai/) and try it for yourself using any web identity and without having to set up an Azure Subscription. Follow [this easy introduction lab](https://github.com/Azure-Samples/media-services-video-indexer/blob/master/IntroToVideoIndexer.md) to get better idea of how to use Video Indexer.
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To index videos and audio flies at scale, you can connect Video Indexer to a paid Microsoft Azure subscription. You can find more information on pricing on the [pricing](https://azure.microsoft.com/pricing/details/cognitive-services/video-indexer/) page.
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Video Indexer supports most common media formats. Refer to the [Azure Media Encoder standard formats](https://docs.microsoft.com/azure/media-services/latest/media-encoder-standard-formats) list for more details.
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### How to do I upload a media into Video Indexer?
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### How do I upload a media file into Video Indexer and what are the limitations?
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In the Video Indexer web-based portal, you can upload a media file using the file upload dialog or by pointing to a URL that directly hosts the source file (see [example](https://nimbuscdn-nimbuspm.streaming.mediaservices.windows.net/2b533311-b215-4409-80af-529c3e853622/Ignite-short.mp4)). Any URL that hosts the media content using an iFrame or embed code will not work (see [example](https://www.videoindexer.ai/accounts/7e1282e8-083c-46ab-8c20-84cae3dc289d/videos/5cfa29e152/?t=4.11)). The Video Indexer API requires you to specify the input file via a URL or a byte array. Uploads via a URL using the API are limited to 10 GB, but do not have a time duration limit. For more information, please see this [how-to guide](https://docs.microsoft.com/azure/media-services/video-indexer/upload-index-videos).
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In the Video Indexer web-based portal, you can upload a media file using the file upload dialog or by pointing to a URL that directly hosts the source file (see [example](https://nimbuscdn-nimbuspm.streaming.mediaservices.windows.net/2b533311-b215-4409-80af-529c3e853622/Ignite-short.mp4)). Any URL that hosts the media content using an iFrame or embed code will not work (see [example](https://www.videoindexer.ai/accounts/7e1282e8-083c-46ab-8c20-84cae3dc289d/videos/5cfa29e152/?t=4.11)).
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For more information, please see this [how-to guide](https://docs.microsoft.com/azure/media-services/video-indexer/upload-index-videos).
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#### Limitations
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* The name of the video can't exceed 80 characters.
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* If you upload a video using byte array the video size is limited to 2GB (and 30GB when using URL).
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For the comprehensive list, see [Uploading considerations and limitations](upload-index-videos.md#uploading-considerations-and-limitations).
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### How long does it take Video Indexer to extract insights from media?
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The amount of time it takes to index a video or audio file, both using the Video Indexer API and the Video Indexer web-based interface, depends on multiple parameters such as the file length and quality, the number of insights found in the file, the number of [reserved units](https://docs.microsoft.com/azure/media-services/previous/media-services-scale-media-processing-overview) available, and whether the [streaming endpoint](https://docs.microsoft.com/azure/media-services/previous/media-services-streaming-endpoints-overview) is enabled or not. We recommend that you run a few test files with your own content and take an average to get a better idea.
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### Can I create customized workflows to automate processes with Video Indexer?
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Yes, you can integrate Video Indexer into serverless technologies like Logic Apps, Flow, and [Azure Functions](https://azure.microsoft.com/services/functions/). You can find more details on the [Logic App](https://azure.microsoft.com/services/logic-apps/) and [Flow](https://flow.microsoft.com/en-us/) connectors for Video Indexer [here](https://azure.microsoft.com/blog/logic-apps-flow-connectors-will-make-automating-video-indexer-simpler-than-ever/).
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Yes, you can integrate Video Indexer into serverless technologies like Logic Apps, Flow, and [Azure Functions](https://azure.microsoft.com/services/functions/). You can find more details on the [Logic App](https://azure.microsoft.com/services/logic-apps/) and [Flow](https://flow.microsoft.com/en-us/) connectors for Video Indexer [here](https://azure.microsoft.com/blog/logic-apps-flow-connectors-will-make-automating-video-indexer-simpler-than-ever/). You can see some automation projects done by partners in the [Video Indexer Samples](https://github.com/Azure-Samples/media-services-video-indexer) repo.
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### In which Azure regions is Video indexer available?
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For details, see articles about customizing [Person](customize-person-model-overview.md), [Brands](customize-brands-model-overview.md), and [Language](customize-language-model-overview.md) models.
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### Can I edit the videos in my library?
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Yes. Press the **edit video** button from the library display or the **open in editor** button from the player display to get to the **Projects** tab. You can create a new project and add more videos from your library to edit them together, once you are done you can render your video and download.
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If you want to get insights on your new video, index it with Video Indexer and it will appear in your library with its insights.
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### What is the SLA for Video Indexer?
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Azure Media Service’s SLA covers Video Indexer and can be found on the [SLA](https://azure.microsoft.com/support/legal/sla/media-services/v1_2/) page. The SLA only applies to Video Indexer paid accounts and does not apply to the free trial.

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