Merge pull request #245969 from AbbyMSFT/itsm

Deprecation of ITSM ServiceNow alerts and events

Author: prmerger-automator[bot]

articles/azure-monitor/alerts/itsmc-connections-servicenow.md

@@ -11,6 +11,9 @@ ms.reviewer: nolavime
 
 This article shows you how to configure the connection between a ServiceNow instance and the IT Service Management Connector (ITSMC) in Log Analytics, so you can centrally manage your IT Service Management (ITSM) work items.
 
+> [!NOTE]
+> As of September 2022, we are starting the 3-year process of deprecating support for using ITSM actions to send alerts and events to ServiceNow.
+
 ## Prerequisites
 Ensure that you meet the following prerequisites for the connection.
 

articles/azure-monitor/alerts/itsmc-definition.md

@@ -94,7 +94,7 @@ To create an action group:
 1. In the **Work Item** type field, select the type of work item.
 
     > [!NOTE]
-    > As of September 2022, we are starting the 3-year process of deprecating support of using ITSM actions to send alerts and events to ServiceNow.
+    > As of September 2022, we are starting the 3-year process of deprecating support for using ITSM actions to send alerts and events to ServiceNow.
 
 1. In the last section of the interface for creating an ITSM action group, if the alert is a log alert, you can define how many work items will be created for each alert. For all other alert types, one work item is created per alert.
 

articles/azure-monitor/alerts/itsmc-overview.md

@@ -21,8 +21,6 @@ Azure Monitor supports connections with the following ITSM tools:
 - ServiceNow ITSM or IT Operations Management (ITOM)
 - BMC
 
-For information about legal terms and the privacy policy, see the [Microsoft privacy statement](https://go.microsoft.com/fwLink/?LinkID=522330&clcid=0x9).
-
 ## ITSM integration workflow
 Depending on your integration, start connecting to your ITSM tool with these steps:
 
@@ -37,6 +35,10 @@ Depending on your integration, start connecting to your ITSM tool with these ste
 
 -  For ServiceNow ITSM, use the ITSM action:
 
+    > [!NOTE]
+    > As of September 2022, we are starting the 3-year process of deprecating support for using ITSM actions to send alerts and events to ServiceNow. For information about legal terms and the privacy policy, see the [Microsoft privacy statement](https://go.microsoft.com/fwLink/?LinkID=522330&clcid=0x9).
+
+
     1. Connect to your ITSM. For more information, see the [ServiceNow connection instructions](./itsmc-connections-servicenow.md).
     1. (Optional) Set up the IP ranges. To list the ITSM IP addresses to allow ITSM connections from partner ITSM tools, list the whole public IP range of an Azure region where the Log Analytics workspace belongs. For more information, see the [Microsoft Download Center](https://www.microsoft.com/en-us/download/details.aspx?id=56519). For regions EUS/WEU/WUS2/US South Central, the customer can list the ActionGroup network tag only.
     1. [Configure your Azure ITSM solution and create the ITSM connection](./itsmc-definition.md#install-it-service-management-connector).