You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: articles/cost-management-billing/reservations/exchange-and-refund-azure-reservations.md
+16-4Lines changed: 16 additions & 4 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -6,7 +6,7 @@ ms.reviewer: primittal
6
6
ms.service: cost-management-billing
7
7
ms.subservice: reservations
8
8
ms.topic: how-to
9
-
ms.date: 12/06/2024
9
+
ms.date: 01/22/2024
10
10
ms.author: banders
11
11
# customer intent: As a reservation purchaser, I want learn how to exchange or refund Azure reservations.
12
12
---
@@ -20,9 +20,9 @@ You can also exchange a reservation to purchase another reservation of a similar
20
20
## Reservation exchange policy changes
21
21
22
22
> [!NOTE]
23
-
> Initially planned to end on January 1, 2024, the availability of Azure compute reservation exchanges for Azure Virtual Machine, Azure Dedicated Host and Azure App Service has been extended **until further notice**.
23
+
> Initially planned to end on January 1, 2024, the availability of Azure compute reservation exchanges for Azure Virtual Machine, Azure Dedicated Host and Azure App Service was extended **until further notice**.
24
24
>
25
-
>Launched in October 2022, the [Azure savings plan for compute](https://azure.microsoft.com/pricing/offers/savings-plan-compute) aims at providing savings on consistent spend, across different compute services, regardless of region. With savings plan's automatic flexibility, we've updated our reservations exchange policy. While [instance size flexibility for VMs](/azure/virtual-machines/reserved-vm-instance-size-flexibility) remains post-grace period, exchanges of instance series or regions for Azure Virtual Machine, Azure Dedicated Host and Azure App Service reservations will no longer be supported.
25
+
>Launched in October 2022, the [Azure savings plan for compute](https://azure.microsoft.com/pricing/offers/savings-plan-compute) aims at providing savings on consistent spend, across different compute services, regardless of region. With savings plan's automatic flexibility, we updated our reservations exchange policy. While [instance size flexibility for VMs](/azure/virtual-machines/reserved-vm-instance-size-flexibility) remains post-grace period, exchanges of instance series or regions for Azure Virtual Machine, Azure Dedicated Host and Azure App Service reservations will no longer be supported.
26
26
>
27
27
>You may continue [exchanging](exchange-and-refund-azure-reservations.md) your compute reservations for different instance series and regions until we notify you again, which will be **at least 6 months in advance**. In addition, any compute reservations purchased during this extended grace period will retain the right to **one more exchange after the grace period ends**. The extended grace period allows you to better assess your cost savings commitment needs and plan effectively. For more information, see [Changes to the Azure reservation exchange policy](reservation-exchange-policy-changes.md).
28
28
>
@@ -140,7 +140,19 @@ Azure has the following policies for cancellations, exchanges, and refunds.
140
140
**Refund policies**
141
141
142
142
- We're currently not charging an early termination fee, but in the future there might be a 12% early termination fee for cancellations.
143
-
- The total canceled commitment can't exceed 50,000 USD in a 12-month rolling window for a billing profile or single enrollment. For example, assume you have a three-year reservation (36 months). It costs 100 USD per month. It gets refunded in the 12th month. The canceled commitment is 2,400 USD (for the remaining 24 months). After the refund, your new available limit for refund is 47,600 USD (50,000-2,400). In 365 days from the refund, the 47,600 USD limit increases by 2,400 USD. Your new pool is 50,000 USD. Any other reservation cancellation for the billing profile or EA enrollment depletes the same pool, and the same replenishment logic applies. This example also applies to the monthly payment method.
143
+
- The total canceled commitment can't exceed 50,000 USD in a 12-month rolling window for a billing profile or single enrollment.
144
+
- For example, assume you have a three-year reservation (36 months).
145
+
- It costs 100 USD per month. It gets refunded in the 12th month.
146
+
- The canceled commitment is 2,400 USD (for the remaining 24 months).
147
+
- After the refund, your new available limit for refund is 47,600 USD (50,000-2,400).
148
+
- In 365 days from the refund, the 47,600 USD limit increases by 2,400 USD.
149
+
- Your new pool is 50,000 USD. Any other reservation cancellation for the billing profile or EA enrollment depletes the same pool, and the same replenishment logic applies.
150
+
- This example also applies to the monthly payment method.
151
+
- In another example, assume you bought a three-year reservation (36 months) with a monthly payment.
152
+
- It costs 3,000 USD per month for a total commitment of 108,000 USD.
153
+
- Because of the 50,000 USD cancellation threshold, you can’t cancel the reservation until you’ve spent 58,000 USD of your commitment.
154
+
- After spending 58,000 USD of your commitment, you have 50,000 remaining that you can cancel to apply to a refund or reservation exchange.
155
+
- This example also applies to the monthly payment method.
144
156
- Azure doesn't process any refund that exceeds the 50,000 USD limit in a 12-month window for a billing profile or EA enrollment.
145
157
- Refunds that result from an exchange don't count against the refund limit.
146
158
- Refunds are calculated based on the lowest price of either your purchase price or the current price of the reservation.
0 commit comments