Merge pull request #223211 from bandersmsft/sp-not-avail-conflict-trbs

MCM - Adding trbs article for Not available due to conflicts error

Author: v-stsavell

articles/cost-management-billing/manage/media/troubleshoot-not-available-conflict/error-message.png

@@ -0,0 +1,38 @@
+---
+title: Troubleshoot Not available due to conflict error
+description: Provides the solutions for a problem where you can't select a management group for a reservation or a savings plan.
+author: bandersmsft
+ms.reviewer: benshy
+ms.service: cost-management-billing
+ms.subservice: common
+ms.topic: troubleshooting
+ms.date: 01/06/2023
+ms.author: banders
+---
+
+# Troubleshoot Not available due to conflict error
+
+You might see a `Not available do to conflict` error message when you try select a management group for a savings plan or reservation in to the [Azure portal](https://portal.azure.com/). This article provides solutions for the problem.
+
+## Symptom
+
+When you try to buy a reservation or savings plan in to the [Azure portal](https://portal.azure.com/) and you select a scope, you see might see a `Not available due to conflicts error`.
+
+:::image type="content" source="./media/troubleshoot-not-available-conflict/error-message.png" alt-text="Screenshot showing the error message."  :::
+
+## Cause
+
+This issue can occur when a management group is selected as the scope. An active benefit (savings plan, reservation, or centrally managed Azure Hybrid Benefit) is already applied at a parent or child scope.
+
+## Solutions
+
+To resolve this issue with overlapping benefits, you can do one of the following actions:
+
+- Select another scope.
+- Change the scope of the existing benefit (savings plan, reservation or centrally managed Azure Hybrid Benefit) to prevent the overlap. 
+    - For more information about how to change the scope for a reservation, see [Change the savings plan scope](../reservations/manage-reserved-vm-instance.md#change-the-reservation-scope).
+    - For more information about how to change the scope for a savings plan, see [Change the savings plan scope](../savings-plan/manage-savings-plan.md#change-the-savings-plan-scope).
+
+## Need help? Contact us.
+
+If you have questions or need help, [create a support request](https://go.microsoft.com/fwlink/?linkid=2083458).

articles/cost-management-billing/manage/troubleshoot-not-available-conflict.md

@@ -505,6 +505,8 @@
       href: manage/troubleshoot-sign-in-issue.md
     - name: Can't create multiple subscriptions
       href: manage/create-multiple-subscriptions-error.md
+    - name: Not available due to conflict error
+      href: manage/troubleshoot-not-available-conflict.md
     - name: Enterprise cost view disabled
       href: manage/enterprise-mgmt-grp-troubleshoot-cost-view.md
     - name: Troubleshoot Azure EA portal access