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Updated Time-out setting recommendation
Based on support discussion
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articles/active-directory/authentication/howto-mfa-nps-extension-vpn.md

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@@ -242,9 +242,9 @@ In this section, you configure your VPN server to use RADIUS authentication. The
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b. For the **Shared secret**, select **Change**, and then enter the shared secret password that you created and recorded earlier.
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c. In the **Time-out (seconds)** box, enter a value of **30**.
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The timeout value is necessary to allow enough time to complete the second authentication factor.
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The timeout value is necessary to allow enough time to complete the second authentication factor. Some VPNs or regions require time-out settings greater than 30 seconds to prevent users from receiving multiple phone calls. If users do experience this issue, increase the **Time-out (seconds)** value in increments of 30 seconds until the issue doesn't reoccur.
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![Add RADIUS Server window configuring the Time-out](./media/howto-mfa-nps-extension-vpn/image16.png)
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![Add RADIUS Server window configuring the Time-out](./media/howto-mfa-nps-extension-vpn/image16.png)
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8. Select **OK**.
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