Merge pull request #266885 from ianmsgit/bmi-2-24

esu, faq

Author: JamesJBarnett

articles/baremetal-infrastructure/workloads/nc2-on-azure/about-nc2-on-azure.md

@@ -11,9 +11,9 @@ ms.date: 04/01/2023
 
 # About Nutanix Cloud Clusters on Azure
 
-The articles in this section are intended for the professionals participating in BareMetal Infrastructure for Nutanix Cloud Clusters on Azure of NC2 on Azure.
+The articles in this section are intended for professionals interested in using Nutanix Cloud Clusters (NC2) on Azure.
 
- To provide input, email [NC2-on-Azure Docs](mailto:[email protected]).
+Email [NC2-on-Azure Docs](mailto:[email protected]) to provide input.
 
 :::image type="content" source="media/nc2-on-azure.png" alt-text="Illustration of NC2 on Azure features." border="false" lightbox="media/nc2-on-azure.png":::
 
@@ -46,61 +46,62 @@ We offer two SKUs: AN36 and AN36P. For specifications, see [SKUs](skus.md).
 
 ### Azure Commercial benefits
 
-**Cost Savings:** Leverage software investments to reduce costs in Azure
+**Cost Savings:** Apply software investments to reduce costs in Azure.
 
-**Flexibility:** Use software commitments to run on-premises or in Azure, and shift from one to the other over time
+**Flexibility:** Use software commitments to run on-premises or in Azure, and shift from one to the other over time.
 
-**Unique to Azure:** Achieve savings unmatched by other cloud providers
+**Unique to Azure:** Achieve savings unmatched by other cloud providers.
 
 Available licensing offers are:
 
-1. Azure Hybrid Benefit for Windows Server
-2. Azure Hybrid Benefit for SQL Server
-3. Extended Security Updates (ESU)
+* Azure Hybrid Benefit for Windows Server
+* Azure Hybrid Benefit for SQL Server
+* Extended Security Updates (ESU)
 
 ### Azure Hybrid Benefit for Windows Server
 
-- Convert or re-use Windows licensing with active software assurance in Azure for NC2 BareMetal hardware.
-- Re-use Windows Server on up to 2 VMs and up to 16 cores in Azure.
-- Run virtual machines on-premises **and** in Azure. Significantly reduce costs compared to running Windows Server in other public clouds
+- Convert or reuse Windows licensing with active software assurance in Azure for NC2 BareMetal hardware.
+- Reuse Windows Server on up to 2 VMs and up to 16 cores in Azure.
+- Run virtual machines on-premises **and** in Azure. Significantly reduce costs compared to running Windows Server in other public clouds.
 
 ### Azure Hybrid Benefit for SQL Server
 
-Azure-only benefit for customers with active SA (or subscriptions) on SQL cores
+Azure-only benefit for customers with active SA (or subscriptions) on SQL cores.
 
 Advantages of the hybrid benefit over license mobility when adopting IaaS are:
 
 - Use the SQL cores on-premises and in Azure simultaneously for up to 180 days, to allow for migration.
 - Available for SQL Server core licenses only.
 - No need to complete and submit license verification forms.
-- The hybrid benefit for windows and SQL can be used together for IaaS (PaaS abstracts the OS)
+- The hybrid benefit for windows and SQL can be used together for IaaS (PaaS abstracts the OS).
 
 ### Extended Security Updates (ESU) – for Windows Server
 
-NC2 on Azure requires manual escalation to request, approve and deliver ESU keys to the client.
+NC2 on Azure requires manual escalation to request, approve, and deliver ESU keys to the client.
 
-* ESUs for deployment to the supported platforms are intended to be free of charge (Azure and Azure connected), however unlike the majority of VMs on Azure today, MSFT cannot provide automatic updates. Rather, clients must request keys and install the updates themselves. Supported platforms are:
+* ESUs for deployment to the supported platforms are intended to be free of charge (Azure and Azure connected). However unlike most VMs on Azure today, Microsoft can't provide automatic updates. Rather, clients must request keys and install the updates themselves. Supported platforms are:
   * Windows Server 2008 and Windows Server 2008 R2
   * Windows Server 2012 and Windows Server 2012 R2
-* For regular on-premises customers – there is no manual escalation process; these customers must work with VLSC and EA processes. To be eligible to purchase ESUs for on-premises deployment, customers must have Software Assurance.
+* For regular on-premises customers, there's no manual escalation process; these customers must work with Volume Licensing Service Center (VLSC) and EA processes. To be eligible to purchase ESUs for on-premises deployment, customers must have Software Assurance.
+* An ESU is generally valid for three years.
 
 #### To request ESU keys
 
-1. Draft an email to send to your Microsoft Account team. The email should contain the following:
+1. Draft an email to send to your Microsoft Account team. The email should contain the following information:
    1. Your contact information in the body of the email
    1. Customer name and TPID
    1. Specific Deployment Scenario: Nutanix Cloud Clusters on Azure
-   1. Number of Servers, nodes, or both where applicable (for example,HUB) requested to be covered by ESUs
+   1. Number of Servers, nodes, or both where applicable (for example, HUB) requested to be covered by ESUs
    1. Point of Contact: Name and email address of a customer employee who can either install or manage the keys once provided. Manage in this context means ensuring that
-      1. Keys are not disclosed to anyone outside of the client company
-      2. Keys are not publicly exposed
+      1. Keys aren't disclosed to anyone outside of the client company.
+      2. Keys aren't publicly exposed.
 1. The MSFT response will include the ESU Keys and Terms of Use.
 
 >> **Terms of Use**
 
 >> By activating this key you agree that it will only be used for only NC2 on Azure. If you violate these terms, we may stop providing services to you or we may close your Microsoft account.
 
-For any questions on Azure Hybrid Benefits, please contact your Microsoft Account Executive.
+For any questions on Azure Hybrid Benefits, contact your Microsoft Account Executive.
 
 ## Support
 

articles/baremetal-infrastructure/workloads/nc2-on-azure/faq.md

@@ -15,31 +15,30 @@ This article addresses questions most frequently asked about NC2 on Azure.
 
 ## What is Hyperconverged Infrastructure (HCI)?
 
-Hyper-converged infrastructure (HCI) uses locally-attached storage resources to combine common data center hardware with intelligent software to create flexible building blocks that replace legacy infrastructure consisting of separate servers, storage networks, and storage arrays. [Video explanation](https://www.youtube.com/watch?v=OPYA5-V0yRo)
+Hyper-converged infrastructure (HCI) uses locally attached storage resources to combine common data center hardware with intelligent software to create flexible building blocks that replace legacy infrastructure consisting of separate servers, storage networks, and storage arrays. [Video explanation](https://www.youtube.com/watch?v=OPYA5-V0yRo)
 
 ## How can I create a VM on a node?
 
 After a customer provisions a cluster of Nutanix Ready Nodes, they can spin up a VM through the Nutanix Prism Portal.
 This operation should be exactly the same as on-premises in the prism portal.
 
-## Is NC2 on Azure a third party or first party offering?
+## Is NC2 on Azure a Microsoft or non-Microsoft offering?
 
-NC2 on Azure is a 3rd-party offering on Azure Marketplace.
-However, we're working hand in hand with Nutanix to offer the best product experience.
+Both. On Azure Marketplace, Nutanix on Azure as Baremetal is a Microsoft offering; as Nutanix Software, it's a non-Microsoft offering, with a direct engagement by Microsoft for sales and support. This arrangement includes a codeveloped product and joint support model: Nutanix software is supported by Nutanix, and Azure infrastructure is supported by Microsoft. 
 
 ## How will I be billed?
 
-Customers will be billed on a pay-as-you-go basis. Additionally, customers are able to use their existing Microsoft Azure Consumption Contract (MACC).
+Customers are billed on a pay-as-you-go basis. Additionally, customers are able to use their existing Microsoft Azure Consumption Contract (MACC).
 
 ## What software advantages does Nutanix have over competitors?
 
 Data locality
 Shadow Clones (which lead to faster boot time)
 Cluster level microservices that lead to world-class performance
 
-## Will this solution integrate with the rest of the Azure cloud?
+## Does this solution integrate with the rest of the Azure cloud?
 
-Yes! You can use the products and services in Azure that you already have and love.
+Yes. You can use the products and services in Azure that you already have and love.
 
 ## Who supports NC2 on Azure?