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articles/cdn/edgio-retirement-faq.md

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@@ -40,14 +40,14 @@ The following process is a recap of the migration options we sent to all users:
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> [!IMPORTANT]
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> - If you plan a migration to Akamai or another CDN provider, you [must set the Feature Flag](../azure-resource-manager/management/preview-features.md) `DoNotForceMigrateEdgioCDNProfiles` before January 7, 2025. Doing so prevents Microsoft from migrating you to Azure Front Door (see the following comments). You have until January 14, 2025 to complete your migration to another CDN, but again Microsoft can't guarantee your services to be available on the Edgio platform before this date.
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> - Be advised we need to halt all configuration changes to Azure CDN by Edgio profiles starting on January 3, 2025. This means you can't update your CDN profile configuration, but your services on Azure CDN from Edgio can still operate until you are migrated or the Edgio platform is shut down on January 15, 2025. If you apply the `DoNotForceMigrateEdgioCDNProfiles` feature flag before January 3, your configuration will not be frozen for changes.
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> - Be advised we need to halt all configuration changes to Azure CDN by Edgio profiles starting on January 3, 2025. This means you can't update your CDN profile configuration, but your services on Azure CDN from Edgio can still operate until you're migrated or the Edgio platform is shut down on January 15, 2025. If you apply the `DoNotForceMigrateEdgioCDNProfiles` feature flag before January 3, your configuration won't be frozen for changes.
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- If you have any services running on Azure CDN from Edgio on January 7, 2025 and haven't informed us of your plans (see the previous comments), we'll attempt to migrate your services to Azure Front Door between January 7th and 14th, 2025. We are performing this migration to Azure Front Door on a best effort basis, and doing so might cause issues related to the billing, features, availability, and/or performance you're currently consuming with Azure CDN from Edgio. If Microsoft attempts to migrate your workloads to Azure Front Door, we'll send you a follow-up email to advise you of the status of the migration, and provide potential actions or guidance.
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- If you have any services running on Azure CDN from Edgio on January 7, 2025 and haven't informed us of your plans (see the previous comments), we'll attempt to migrate your services to Azure Front Door between January 7th and 14th, 2025. We're performing this migration to Azure Front Door on a "best effort" basis, and doing so might cause issues related to the billing, features, availability, and/or performance you're currently consuming with Azure CDN from Edgio. If Microsoft attempts to migrate your workloads to Azure Front Door, we'll send you a follow-up email to advise you of the status of the migration, and provide potential actions or guidance.
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### Can you provide more insights into the automatic migration to Azure Front Door Standard?
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If Azure CDN from Edgio customers don't [set the Feature Flag](../azure-resource-manager/management/preview-features.md) `DoNotForceMigrateEdgioCDNProfiles` before 7 January 2025, Microsoft will migrate existing Azure CDN from Edgio profile to an Azure Front Door Standard profile. Migration is happening between January 7th and 14th, 2025. These migrations to Azure Front Door are performed on a "best effort" basis, and doing so might cause issues related to the billing, features, availability, and/or performance you're currently consuming with Azure CDN from Edgio. Hence, as noted previously, customers should migrate themselves and not rely on this automatic migration.
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Important notes regarding these best effort automatic migrations to Azure Front Door Standard:
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If Azure CDN from Edgio customers don't [set the Feature Flag](../azure-resource-manager/management/preview-features.md) `DoNotForceMigrateEdgioCDNProfiles` before 7 January 2025, Microsoft will migrate existing Azure CDN from Edgio profiles to Azure Front Door Standard profiles. Migration is happening between January 7th and 14th, 2025. These migrations to Azure Front Door are performed on a "best effort" basis, and doing so might cause issues related to the billing, features, availability, and/or performance you're currently consuming with Azure CDN from Edgio. Hence, as noted previously, customers should migrate themselves and not rely on this automatic migration.
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Important notes regarding these "best effort" automatic migrations to Azure Front Door Standard:
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- Between January 7th and 14th, 2025 you'll receive an email notification confirming if your workloads have been successfully migrated to Azure Front Door Standard or if the migration was unsuccessful. If the migration was successful and you encounter issues with availability, performance, or feature functionality, contact Microsoft support for assistance. For customers whom the migration unsuccessful will be provided guidance on possible next steps they can take.
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- We're migrating customers to Azure Front Door Standard as it may be more cost-effective. If you need the extra features of Azure Front Door Premium, you can [upgrade your service](../frontdoor/tier-upgrade.md).
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- Existing Azure CDN from Edgio domains (custom domains and/or *.azureedge.net domains) will be added as custom domains on the new Front Door endpoints and we'll switch the traffic from Edgio platform to Front Door platform.
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### How does Azure Front Door billing work?
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Depending on your workloads, Azure Front Door can be more cost-effective than Azure CDN from Edgio. Note that the Azure Front Door billing model differs from Azure CDN from Edgio and includes different billing components. Specifically, Azure Front Door charges a base fee for each profile deployed. Additionally, charges are incurred for requests and data transfer based on usage. See the following for details:
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Depending on your workloads, Azure Front Door can be more cost-effective than Azure CDN from Edgio. The Azure Front Door billing model differs from Azure CDN from Edgio and includes different billing components. Specifically, Azure Front Door charges a base fee for each profile deployed. Additionally, charges are incurred for requests and data transfer based on usage. See the following for details:
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- [Understand Azure Front Door billing](../frontdoor/billing.md)
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- [Azure Content Delivery Network (CDN) pricing](https://azure.microsoft.com/pricing/details/cdn/?msockid=2995caa685d66a223dbede5b847b6b36#pricing)
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### Can I be informed regarding the exact date and time when my Edgio profile is automatically migrated?
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No. We are doing this migration on a "best effort" basis between January 7th and 14th, 2025 for customers who did not take action prior. Therefore we can't inform each customer regarding migration timings, but as noted previously after the migration we'll inform you as to whether it was successful.
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No. We're doing this migration on a "best effort" basis between January 7th and 14th, 2025 for customers who did not take action prior. Therefore we can't inform each customer regarding migration timings, but as noted previously after the migration we'll inform you as to whether it was successful.

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