Merge pull request #177283 from rick-man/rickman-clarify-external

Clarify per-user access pricing and external users

Author: v-ccolin

articles/virtual-desktop/remote-app-streaming/licensing.md

@@ -1,5 +1,5 @@
 ---
-title: Licensing per-user access pricing Azure Virtual Desktop for remote app streaming - Azure
+title: Understanding Azure Virtual Desktop per-user access pricing for remote app streaming - Azure
 description: An overview of Azure Virtual Desktop licensing considerations for remote app streaming.
 services: virtual-desktop
 author: Heidilohr
@@ -14,13 +14,18 @@ manager: femila
 
 This article explains the licensing requirements for using Azure Virtual Desktop to stream remote applications to external users. In this article, you'll learn how licensing Azure Virtual Desktop for external users is different than for internal users, how per-user access pricing works in detail, and how to license other products you plan to use with Azure Virtual Desktop.
 
-## Licensing Azure Virtual Desktop for external users
+## Internal users and external users
 
-There are two different ways you can use Azure Virtual Desktop. Each way has different licensing requirements:
+In the context of providing virtualized infrastructure with Azure Virtual Desktop, **internal users** refers to people who are members of your own organization, for example employees of a business or students of a school. **External users** are not members of your organization, for example customers of a business.
 
-- For streaming RemoteApps and desktops to internal users. For example, the manufacturing company Fabrikam, Inc. might use Azure Virtual Desktop to provide Fabrikam's employees with access to virtual workstations and line-of-business apps. In this case, Fabrikam must purchase one of the eligible licenses listed in [Azure Virtual Desktop pricing](https://azure.microsoft.com/pricing/details/virtual-desktop/) for each of their employees that will access Azure Virtual Desktop.
+>[!NOTE]
+>Take care not to confuse external *users* with external *identities*. Azure Virtual Desktop doesn't currently support external identities, including guest accounts or business-to-business (B2B) identities. Whether you're serving internal users or external users with Azure Virtual Desktop, you'll need to create and manage identities for those users yourself. Per-user access pricing is not a way to enable guest user accounts with Azure Virtual Desktop. For more information, see [Architecture recommendations](architecture-recs.md).
 
-- For streaming RemoteApps and desktops to external users. For example, a software vendor called Contoso might use Azure Virtual Desktop to serve remote streams of Contoso’s productivity app to Contoso’s customers (users who aren't Contoso employees). In this case, Contoso must enroll in Azure Virtual Desktop’s per-user access pricing. This license type lets Contoso pay for Azure Virtual Desktop access rights on behalf of those users through an Azure meter based on the number of users who access Azure Virtual Desktop each month. The users in the deployment don't need a separate license like Microsoft 365 to access Azure Virtual Desktop.
+Licensing Azure Virtual Desktop works differently for internal users and external users. Consider the following examples:
+
+- A manufacturing company called Fabrikam, Inc. might use Azure Virtual Desktop to provide Fabrikam's employees (internal users) with access to virtual workstations and line-of-business apps. Because Fabrikam is serving internal users, Fabrikam must purchase one of the eligible licenses listed in [Azure Virtual Desktop pricing](https://azure.microsoft.com/pricing/details/virtual-desktop/) for each of their employees that will access Azure Virtual Desktop.
+
+- A software vendor called Contoso might use Azure Virtual Desktop to sell remote streams of Contoso’s productivity app to Contoso’s customers (external users). Because Contoso is serving external users, Contoso must enroll in Azure Virtual Desktop’s per-user access pricing. This enables Contoso to pay for Azure Virtual Desktop access rights on behalf of those external users who connect to Contoso's deployment. The users don't need a separate license like Microsoft 365 to access Azure Virtual Desktop. Contoso still needs to create and manage identities for those external users.
 
 ## Per-user access pricing for Azure Virtual Desktop
 
@@ -44,19 +49,19 @@ Azure Virtual Desktop will issue at most one access charge for a given user in a
 
 ## Comparing licensing options
 
-As mentioned in [Per-user access pricing for Azure Virtual Desktop](#per-user-access-pricing-for-azure-virtual-desktop), there are two types of licenses for Azure Virtual Desktop you can choose from:
+Here's a summary of the two types of licenses for Azure Virtual Desktop you can choose from:
 
-- A Windows or Microsoft 365 license:
-   - Grants Azure Virtual Desktop access rights for internal users only.
-   - Paid in advance through a subscription.
-   - Same cost per user each month regardless of user behavior
-   - Includes entitlements to some other Microsoft products and services
+- An eligible Windows or Microsoft 365 license:
+  - Grants Azure Virtual Desktop access rights for internal users only
+  - Paid in advance through a subscription
+  - Same cost per user each month regardless of user behavior
+  - Includes entitlements to some other Microsoft products and services
 
 - Per-user access pricing:
-   - Grants Azure Virtual Desktop access rights for external users only
-   - Pay-as-you-go through an Azure meter
-   - Dynamic cost per user each month based on user behavior
-   - Only includes access rights to Azure Virtual Desktop
+  - Grants Azure Virtual Desktop access rights for external users only
+  - Pay-as-you-go through an Azure meter
+  - Cost per user each month depends on user behavior
+  - Only includes access rights to Azure Virtual Desktop
 
 ## Licensing other products and services for use with Azure Virtual Desktop
 

articles/virtual-desktop/remote-app-streaming/per-user-access-pricing.md

@@ -13,7 +13,10 @@ manager: femila
 
 # Enroll your subscription in per-user access pricing
 
-Before external users can connect to your deployment, you need to enroll your subscription in per-user access pricing. Per-user access pricing lets users outside of your organization access apps and desktops in your subscription. Your enrolled subscription will be charged each month based on the number of distinct users that connect to Azure Virtual Desktop resources.
+Before external users can connect to your deployment, you need to enroll your subscription in per-user access pricing. Per-user access pricing entitles users outside of your organization to access apps and desktops in your subscription using identities that you provide and manage. Your enrolled subscription will be charged each month based on the number of distinct users that connect to Azure Virtual Desktop resources.
+
+>[!NOTE]
+>Take care not to confuse external *users* with external *identities*. Azure Virtual Desktop doesn't currently support external identities, including guest accounts or business-to-business (B2B) identities. Whether you're serving internal users or external users with Azure Virtual Desktop, you'll need to create and manage identities for those users yourself. Per-user access pricing is not a way to enable guest user accounts with Azure Virtual Desktop. For more information, see [Understanding licensing and per-user access pricing](licensing.md).
 
 ## How to enroll
 
@@ -35,4 +38,4 @@ To enroll your Azure subscription into per-user access pricing:
 
 ## Next steps
 
-To learn more about per-user access pricing, see [Understanding licensing and per-user access pricing](licensing.md). If you want to learn how to estimate per-user app streaming costs for your deployment, see [Estimate per-user app streaming costs for Azure Virtual Desktop](streaming-costs.md). For estimating total deployment costs, see [Understanding total Azure Virtual Desktop deployment costs](total-costs.md). 
+To learn more about per-user access pricing, see [Understanding licensing and per-user access pricing](licensing.md). If you want to learn how to estimate per-user app streaming costs for your deployment, see [Estimate per-user app streaming costs for Azure Virtual Desktop](streaming-costs.md). For estimating total deployment costs, see [Understanding total Azure Virtual Desktop deployment costs](total-costs.md).