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Copy file name to clipboardExpand all lines: articles/active-directory/authentication/concept-authentication-methods-manage.md
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@@ -6,7 +6,7 @@ services: active-directory
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ms.service: active-directory
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ms.subservice: authentication
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ms.topic: conceptual
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ms.date: 11/17/2022
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ms.date: 12/06/2022
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ms.author: justinha
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author: justinha
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Methods enabled in the Authentication methods policy can typically be used anywhere in Azure AD - for both authentication and password reset scenarios. The exception is that some methods are inherently limited to use in authentication, such as FIDO2 and Windows Hello for Business, and others are limited to use in password reset, such as security questions. For more control over which methods are usable in a given authentication scenario, consider using the **Authentication Strengths** feature.
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Most methods also have configuration parameters to more precisely control how that method can be used. For example, if you enable **Phone call**, you can also specify whether an office phone can be used in addition to a mobile phone.
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Most methods also have configuration parameters to more precisely control how that method can be used. For example, if you enable **Voice calls**, you can also specify whether an office phone can be used in addition to a mobile phone.
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Or let's say you want to enable passwordless authentication with Microsoft Authenticator. You can set extra parameters like showing the user sign-in location or the name of the app being signed into. These options provide more context for users when they sign-in and help prevent accidental MFA approvals.
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:::image type="content" border="true" source="./media/concept-authentication-methods-manage/service-settings.png" alt-text="Screenshot of MFA service settings.":::
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To manage authentication methods for self-service password reset (SSPR), click **Password reset** > **Authentication methods**. The **Mobile phone** option in this policy allows either voice call or SMS to be sent to a mobile phone. The **Office phone** option allows only voice call.
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To manage authentication methods for self-service password reset (SSPR), click **Password reset** > **Authentication methods**. The **Mobile phone** option in this policy allows either voice calls or SMS to be sent to a mobile phone. The **Office phone** option allows only voice calls.
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:::image type="content" border="true" source="./media/concept-authentication-methods-manage/password-reset.png" alt-text="Screenshot of password reset settings.":::
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-**Mobile app notification**
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-**Mobile app code**
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For users who are enabled for **Mobile phone** for SSPR, the independent control between policies can impact sign-in behavior. Where the other policies have separate options for SMS and voice call, the **Mobile phone** for SSPR enables both options. As a result, anyone who uses **Mobile phone** for SSPR can also use voice call for password reset, even if the other policies don't allow phone calls.
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For users who are enabled for **Mobile phone** for SSPR, the independent control between policies can impact sign-in behavior. Where the other policies have separate options for SMS and voice calls, the **Mobile phone** for SSPR enables both options. As a result, anyone who uses **Mobile phone** for SSPR can also use voice calls for password reset, even if the other policies don't allow voice calls.
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Similarly, let's suppose you enable **Phone call** for a group. After you enable it, you find that even users who aren't group members can sign-in with a voice call. In this case, it's likely those users are enabled for **Mobile phone** in the legacy SSPR policy or **Call to phone** in the legacy MFA policy.
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Similarly, let's suppose you enable **Voice calls** for a group. After you enable it, you find that even users who aren't group members can sign-in with a voice call. In this case, it's likely those users are enabled for **Mobile phone** in the legacy SSPR policy or **Call to phone** in the legacy MFA policy.
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## Migration between policies
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## Known issues
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* Currently, all users must be enabled for at least one MFA method that isn't passwordless and the user can register in interrupt mode. Possible methods include Microsoft Authenticator, SMS, voice call, and software OATH/mobile app code. The method(s) can be enabled in any policy. If a user is not eligible for at least one of those methods, the user will see an error during registration and when visiting My Security Info. We're working to improve this experience to enable fully passwordless configurations.
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* Currently, all users must be enabled for at least one MFA method that isn't passwordless and the user can register in interrupt mode. Possible methods include Microsoft Authenticator, SMS, voice calls, and software OATH/mobile app code. The method(s) can be enabled in any policy. If a user is not eligible for at least one of those methods, the user will see an error during registration and when visiting My Security Info. We're working to improve this experience to enable fully passwordless configurations.
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