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articles/defender-for-iot/organizations/trial-extention.md

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---
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title: Microsoft Defender for IoT trial license extention
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description: Learn about extending the Defender for IoT trial license.
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title: Microsoft Defender for IoT license information and trial license extention
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description: Learn about the Defender for IoT trial license.
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ms.topic: concept-article
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ms.date: 11/17/2024
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ms.custom: enterprise-iot
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---
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# Extend your trial license
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# Defender for IoT licenses
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This article contains information for customers who have a trial license and need to extent the license to continue checking the features and advantages of Microsoft Defender for IoT. The article also answers frequently asked questions, which should help answer any license based questions that you have.
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This article contains information about the Microsoft Defender for IoT trial license and, if needed, how to extend it's length and continue the Proof Of Concept(POC) to experience the value of Defender for IoT.
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## Extend a trial license in the Admin Center
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## The Defender for IoT license
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A trial license can be extended by the customer in the final 15 days of the trial using the [Microsoft 365 Admin Center](https://admin.microsoft.com/Adminportal/Home?#/homepage).
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The Defender for IoT license is site-based according to the number of devices that your network has and needs to monitor. This ranges from a site that is an extra-small license for 250 devices to an extra large site license for over 5,000 devices.
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Customers with either MCA or MOSA billing accounts can use these instructions to [request an extention for their trial license](/microsoft-365/commerce/try-or-buy-microsoft-365#extend-your-trial). This request must be made by a user with Billing Admin permissions on the customer tenant. For more information, see [admin roles in Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
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Each site can only have one license associated with it, so you must purchase the license that covers the number of devices at the site. For example, a site with more than 1000 devices customers need to purchase one XL license instead of two Large licenses. The only exception is the XL license, which can have multiple licenses applied to one site if there are more than 5000 OT devices there.
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## Contact the Product team
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If your network has even more than 5,000 devices a customer should contact their representative to find out how to access the 2XL or 3XL licenses in the Azure portal.
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If you still need extra support, reach out to the product team by [completing this form](https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR4hp0oiujZ9PvzH6GeTqtclUQzJNVlg5V1ZNUVVUMko4U1kyWjI1WDdOSi4u).<!-- form is closed, need updated link-->
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Each Microsoft 365 license lasts for one year. <!-- is this the correct license name? -->
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The OT site license isnt't included in the ME5 or E5 security packages.
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Any Governmental customers must reach out to the product team to activate the Defender for IoT license, using [this form](https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR4hp0oiujZ9PvzH6GeTqtclUQzJNVlg5V1ZNUVVUMko4U1kyWjI1WDdOSi4u).<!-- form is closed, need updated link-->
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### Preconfigured hardware
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## Frequently asked questions
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Microsoft has partnered with Arrow Electronics to provide pre-configured hardware component appliances for deploying the sensors<!-- is this correct? -->. To purchase a pre-configured appliance, contact Arrow at: [email protected]. For more details, see [OT pre-configured appliances help guide](ot-pre-configured-appliances.md) or the [OT monitoring appliance catalog](appliance-catalog/index.yml).
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### How do I purchase a Defender for IoT license on Microsoft Admin Center?
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To purchase a full Defender for IoT license at the end of the trial period, see [purchase a Defender for IoT license](how-to-manage-subscriptions.md#purchase-a-defender-for-iot-license).
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### Cancelling or renewing a license
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### Customer have more than 5,000 devices on site. What is the license to use?
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Customers can cancel a paid license within seven days of the start of the license and recieve a prorated refund. After seven days, they should [turn off recurring billing](/microsoft-365/commerce/subscriptions/renew-your-subscription) to prevent automatic renewal.​
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In the Azure portal, 2XL and 3XL site tiers are available to select from. The customer should contact their repesentative to find out how to access this option.
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A customer can also deactivate a license. For more information, see [cancel your subscription in the Microsoft 365 admin center](/microsoft-365/commerce/subscriptions/cancel-your-subscription).​
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### Is it possible to purchase more than 1 license for a single site? For example, a customer has 2000 devices and wants to purchase 2 Large license instead of 1 X Large license
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A customer can cancel the license from **Plans and pricing**. To learn more, see [cancel a Defender for IoT plan for OT networks](how-to-manage-subscriptions.md#cancel-a-defender-for-iot-plan-for-ot-networks).​
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No, this is not possible. Customers should purchase the license tier that covers the number of devices they have at the site. So for a site with more than 1000 devices customers need to purchase an XL license. The only exception is the XL license, which can have multiple licenses applied to one site if there are more than 5000 OT devices there.
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Tenants without an active site license have a 30-day grace period from the last expired license to renew the expired licenses. Afterward the 30 days the Defender for IoT service stops, and data retention stops after 90 days.​
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### How do I migrate a license from the old ACR license to the new M365 license? ACR - Azure Commercial R
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### migrate a license from the old ACR license to the new M365 license? ACR - Azure Commercial R**
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To migrate from the legacy Azure Commercial R<!-- what is this?--> (ACR) license to the new Microsoft 365 license, see [migrate from a legacy OT plan](how-to-manage-subscriptions.md#migrate-from-a-legacy-ot-plan).
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If you still need extra support, reach out to the product team by [completing this form](https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR4hp0oiujZ9PvzH6GeTqtclUQzJNVlg5V1ZNUVVUMko4U1kyWjI1WDdOSi4u).<!-- form is closed, need updated link-->
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### What is the duration of a M365 license?
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The Microsoft 365 license lasts for one year.
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### Is it possible to cancel a paid license?
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## The trial license
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Customers can cancel a paid license within seven days of the start of the license and recieve a prorated refund. After seven days, they should [turn off recurring billing](/microsoft-365/commerce/subscriptions/renew-your-subscription) to prevent automatic renewal.​
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A customer can also deactivate license. For more information, see [cancel your subscription in the Microsoft 365 admin center](/microsoft-365/commerce/subscriptions/cancel-your-subscription).​
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A customer can cancel the license from **Plans and pricing**. To learn more, see [cancel a Defender for IoT plan for OT networks](how-to-manage-subscriptions.md#cancel-a-defender-for-iot-plan-for-ot-networks).​
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### What will happen upon license expiration and what is the data retention policy?
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A trial license covers a site with up to 1000 devices for a minimum of 30 days, if this isn't enough time to decide if the product meets your needs you can [extend the trial license](#extend-a-trial-license-in-the-admin-center).
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Tenants without an active site license have a 30-day grace period from the last expired license to renew the expired licenses. Afterward the 30 days the Defender for IoT service stops, and data retention stops after 90 days.​
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### Are there specific hardware components a customer is required to deploy?
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During the period of the trial license Defender for IoT doesn't enforce the maximum number of devices for a site and the customer continues to receive the full security benefits of Defender for IoT even if there are more than 1000 devices. However, at the end of the trial license period the customer needs to purchase a new license that is updated to the appropriate size for their network.​
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Yes. Microsoft has partnered with Arrow Electronics to provide pre-configured appliances. To purchase a pre-configured appliance, contact Arrow at: [email protected]. For more details, see [OT pre-configured appliances help guide](ot-pre-configured-appliances.md) or the [OT monitoring appliance catalog](appliance-catalog/index.yml).
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To purchase a full Defender for IoT license at the end of the trial period, see [purchase a Defender for IoT license](how-to-manage-subscriptions.md#purchase-a-defender-for-iot-license).
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### What is a site? - where is this, can link to the answer
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## Extend a trial license in the Admin Center
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I couldnt find the answer for this?
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A trial license can be extended by the customer up until 15 days before the end of the trial using the [Microsoft 365 Admin Center](https://admin.microsoft.com/Adminportal/Home?#/homepage).
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### Does Defender or IoT enforce the maximum number of devices for a site for the trial license? What happens if a customer exceeds the number of devices covered by their license? Will monitoring and security coverage be stopped for additional devices?
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Customers with either MCA or MOSA billing accounts can use these instructions to [request an extention for their trial license](/microsoft-365/commerce/try-or-buy-microsoft-365#extend-your-trial). This request must be made by a user with Billing Admin permissions on the customer tenant. For more information, see [admin roles in Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles).
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No, the customer will continue to receive the full security benefits of Defender for IoT during the trial license period even if there are more than 1000 devices. At the end of the trial license period, the customer needs to purchase a new license that is updated to the appropriate size for their network.​
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## Contact the sales team
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### Is the OT site license included in the ME5 or E5 security packages?
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If you still need extra support, reach out to the sales team [to request a trial extension](https://trials.transform.microsoft.com/customer-admin-trials).
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No.
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Any GCC or Azure Commercial Governmental customers should reach out to the sales team to activate the Defender for IoT license. Any GCC-H, DoD or Azure Government customers should have Defender for IoT activated as part of their plan.
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## Next steps
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