Skip to content

Commit e072b32

Browse files
committed
Last round of updates before publish
1 parent feed001 commit e072b32

File tree

2 files changed

+26
-26
lines changed

2 files changed

+26
-26
lines changed

articles/databox/data-box-disk-faq.yml

Lines changed: 18 additions & 18 deletions
Original file line numberDiff line numberDiff line change
@@ -13,7 +13,7 @@ metadata:
1313
ms.custom: references_regions
1414
title: "Azure Data Box Disk: Frequently Asked Questions"
1515
summary: |
16-
The Microsoft Azure Data Box Disk cloud solution enables you to send terabytes of data to Azure in a quick, inexpensive, and reliable way. This FAQ contains questions and answers that you may have when you use Data Box Disks in the Azure portal.
16+
The Microsoft Azure Data Box Disk cloud solution enables you to send terabytes of data to Azure in a quick, inexpensive, and reliable way. This FAQ contains questions and answers that you might have when you use Data Box Disks in the Azure portal.
1717
1818
sections:
1919
- name: About the service
@@ -58,12 +58,12 @@ sections:
5858
- question: |
5959
Which regions can I store data in with Data Box Disks?
6060
answer: |
61-
Data Box Disk is supported for all regions within US, Canada, EU, UK, Australia, Singapore, India, China, Hong Kong Special Administrative Region, Japan, Korea, and South Africa. Only the Azure public cloud regions are supported. The Azure Government or other sovereign clouds are not supported.
61+
Data Box Disk is supported for all regions within US, Canada, EU, UK, Australia, Singapore, India, China, Hong Kong Special Administrative Region, Japan, Korea, and South Africa. Only the Azure public cloud regions are supported. The Azure Government or other sovereign clouds aren't supported.
6262
6363
- question: |
6464
How can I import source data present at my location in one country/region to an Azure region in a different country?
6565
answer: |
66-
Data Box Disk supports data ingestion only within the same country/region as their destination and will not cross any international borders. The only exception is for orders in the European Union (EU), where Data Box Disks can ship to and from any EU country/region.
66+
Data Box Disk supports data ingestion only within the same country/region as their destination and won't cross any international borders. The only exception is for orders in the European Union (EU), where Data Box Disks can ship to and from any EU country or region.
6767
6868
For example, if you wanted to move data at your location in Canada to an Azure West US storage account, then you could achieve it in the following way:
6969
@@ -73,32 +73,32 @@ sections:
7373
7474
**Option 2:**
7575
76-
1. Order Data Box Disk in Canada by choosing a storage account say in Canada Central. The SSD disk(s) are shipped from the Azure datacenter in Canada Central to the shipping address (in Canada) provided during order creation.
76+
1. Order Data Box Disk in Canada by choosing a storage account say in Canada Central. SSD disks are shipped from the Azure datacenter in Canada Central to the shipping address (in Canada) provided during order creation.
7777
78-
2. After the data from your on-premises server is copied to the disks, return them to the Azure datacenter in Canada using Microsoft provided return labels. The data present on the Data Box Disk(s) then get uploaded to the destination storage account in the Canada Azure region chosen during order creation.
78+
2. After the data from your on-premises server is copied to the disks, return them to the Azure datacenter in Canada using Microsoft provided return labels. The data present on Data Box Disks then get uploaded to the destination storage account in the Canada Azure region chosen during order creation.
7979
8080
3. You can then use a tool like AzCopy to copy the data to a storage account in West US. This step incurs [standard storage](https://azure.microsoft.com/pricing/details/storage/) and [bandwidth charges](https://azure.microsoft.com/pricing/details/bandwidth/) that aren't included in the Data Box Disk billing.
8181
8282
- question: |
8383
Does Data Box Disk store any customer data outside of the service region?
8484
answer: |
85-
No. Data Box Disk does not store any customer data outside of the service region. The customer has full ownership of their data and can save the data to a specified location based on the storage account they select during the order creation.
85+
No. Data Box Disk doesn't store any customer data outside of the service region. The customer has full ownership of their data and can save the data to a specified location based on the storage account they select during the order creation.
8686
87-
In addition to the customer data, there is Data Box Disk data that includes metadata and monitoring logs. In all the regions (except Brazil South, Southeast Asia, and East Asia), Data Box Disk data is stored and replicated in a [paired region](../availability-zones/cross-region-replication-azure.md) via a Geo-redundant Storage account to protect against data loss.
87+
In addition to the customer data, there's Data Box Disk data that includes metadata and monitoring logs. In all the regions (except Brazil South, Southeast Asia, and East Asia), Data Box Disk data is stored and replicated in a [paired region](../availability-zones/cross-region-replication-azure.md) via a Geo-redundant Storage account to protect against data loss.
8888
89-
Due to [data residency requirements](https://azure.microsoft.com/global-infrastructure/data-residency/#more-information) in Brazil South, Southeast Asia, and East Asia, Data Box Disk data is stored in a Zone-redundant Storage (ZRS) account so that it is contained in a single region. For Southeast Asia, all the Data Box Disk data is stored in Singapore. For Brazil South, the data is stored in Brazil. For East Asia, the data is stored in Hong Kong.
89+
Due to [data residency requirements](https://azure.microsoft.com/global-infrastructure/data-residency/#more-information) in Brazil South, Southeast Asia, and East Asia, Data Box Disk data is stored in a Zone-redundant Storage (ZRS) account so that it's contained in a single region. For Southeast Asia, all the Data Box Disk data is stored in Singapore. For Brazil South, the data is stored in Brazil. For East Asia, the data is stored in Hong Kong.
9090
91-
If there is a service outage in Brazil South, Southeast Asia, or East Asia, the customers can create new orders from another region. The new orders will be served from the region in which they are created and the customers are responsible for the to and fro shipment of the Data Box Disk.
91+
If there's a service outage in Brazil South, Southeast Asia, or East Asia, the customers can create new orders from another region. The new orders are served from the region in which they're created and the customers are responsible for the to and fro shipment of the Data Box Disk.
9292
9393
- question: |
9494
Does my Data Box Disk region have to be in the same Azure region as my destination storage account?
9595
answer: |
96-
No. The Data Box Disk resource does not need to be the same as the storage account region where you want to transfer data. You can choose a storage account in any region within the country or commerce boundary selected during the order. The Data Box Disk region is only used to deploy the resource during order creation. This is fixed for each country or commerce boundary and cannot be changed.
96+
No. The Data Box Disk resource doesn't need to be the same as the storage account region where you want to transfer data. You can choose a storage account in any region within the country or commerce boundary selected during the order. The Data Box Disk region is only used to deploy the resource during order creation. This is fixed for each country or commerce boundary and can't be changed.
9797
9898
- question: |
9999
How can I recover my data if an entire region fails?
100100
answer: |
101-
In extreme circumstances where a region is lost because of a significant disaster, Microsoft may initiate a regional failover. No action on your part is required in this case. Your order will be fulfilled through the failover region if it is within the same country or commerce boundary. However, some Azure regions don't have a paired region in the same geographic or commerce boundary. If there is a disaster in any of those regions, you will need to create the Data Box order again from a different region that is available, and copy the data to Azure in the new region. For more information, see [Cross-region replication in Azure: Business continuity and disaster recovery](../availability-zones/cross-region-replication-azure.md).
101+
In extreme circumstances where a region is lost because of a significant disaster, Microsoft might initiate a regional failover. No action on your part is required in this case. Your order is fulfilled through the failover region if it is within the same country or commerce boundary. However, some Azure regions don't have a paired region in the same geographic or commerce boundary. If there is a disaster in any of those regions, you will need to create the Data Box order again from a different region that is available, and copy the data to Azure in the new region. For more information, see [Cross-region replication in Azure: Business continuity and disaster recovery](../availability-zones/cross-region-replication-azure.md).
102102
103103
- question: |
104104
Whom should I contact if I encounter any issues with Data Box Disks?
@@ -255,15 +255,15 @@ sections:
255255
answer: |
256256
No. Only one storage account, general or classic, is currently supported with Data Box Disks. Both hot and cool blob are supported.
257257
> [!Note]
258-
> Classic storage accounts will not be supported starting **August 1, 2023**.
258+
> Classic storage accounts won't be supported starting **August 1, 2023**.
259259
260260
- question: |
261261
What is the toolset available for my data with Data Box Disks?
262262
answer: |
263263
The toolset available with the Data Box Disk contains three tools:
264264
- **Data Box Disk Unlock tool**: Use this tool to unlock the encrypted disks that are shipped from Microsoft. When unlocking the disks using the tool, you need to provide a passkey available in the Data Box Disk order in the Azure portal.
265265
- **Data Box Disk Validation tool**: Use this tool to validate the size, format, and blob names as per the Azure naming conventions. It also generates checksums for the copied data, which are then used to verify the data uploaded to Azure.
266-
- **Data Box Disk Split Copy tool**: Use this tool when you are using multiple disks and have a large dataset that needs to be split and copied across all the disks. This tool is currently available for Windows. This tool is not supported with managed disks. This tool validates the data as it copies it, so you can skip the validation step when using this tool.
266+
- **Data Box Disk Split Copy tool**: Use this tool when you're using multiple disks and have a large dataset that needs to be split and copied across all the disks. This tool is currently available for Windows. This tool isn't supported with managed disks. This tool validates the data as it copies it, so you can skip the validation step when using this tool.
267267
268268
The toolset is available both for Windows and Linux. You can download the toolset here:
269269
- [Download Data Box Disk toolset for Windows](https://aka.ms/databoxdisktoolswin)
@@ -272,7 +272,7 @@ sections:
272272
- question: |
273273
Can I use Data Box Disk to transfer data to Azure Files and then use the data with Azure File Sync?
274274
answer: |
275-
Azure Files are supported with Data Box Disk but will not work well with Azure File Sync. Data Box Disk will transfer file/directory timestamps, attributes, and ACLs to Azure Files. Azure File Sync usage with Data Box disk is now supported.
275+
Azure Files are supported with Data Box Disk but won't work well with Azure File Sync. Data Box Disk will transfer file/directory timestamps, attributes, and ACLs to Azure Files. Azure File Sync usage with Data Box disk is now supported.
276276
277277
278278
- name: Verify and upload
@@ -290,7 +290,7 @@ sections:
290290
- question: |
291291
I just noticed that I didn't follow the Azure naming requirements for my containers. Will my data fail to upload to Azure?
292292
answer: |
293-
Any uppercase letters in your container names are automatically converted to lowercase. If the names are not compliant in other ways - for example, they contain special characters or other languages - the upload will fail. For more information, go to [Azure naming conventions](data-box-disk-limits.md#azure-block-blob-page-blob-and-file-naming-conventions).
293+
Any uppercase letters in your container names are automatically converted to lowercase. If the names aren't compliant in other ways - for example, they contain special characters or other languages - the upload will fail. For more information, go to [Azure naming conventions](data-box-disk-limits.md#azure-block-blob-page-blob-and-file-naming-conventions).
294294
295295
- question: |
296296
How do I verify the data I copied onto multiple Data Box Disks?
@@ -320,10 +320,10 @@ sections:
320320
- question: |
321321
I copied data to the ManagedDisk folder. I don't see any managed disks with the resource group specified for managed disks. Was my data uploaded to Azure? How can I locate it?
322322
answer: |
323-
Yes. Your data was uploaded to Azure, but if you don't see any managed disks with the specified resource groups, it's likely because the data was not valid. If page blobs, block blobs, Azure Files, or managed disks are not valid, they will go to the following folders:
324-
- Page blobs will go to a block blob container starting with *databoxdisk-invalid-pb-*.
323+
Yes. Your data was uploaded to Azure, but if you don't see any managed disks with the specified resource groups, it's likely because the data wasn't valid. If page blobs, block blobs, Azure Files, or managed disks aren't valid, they'll go to the following folders:
324+
- Page blobs go to a block blob container starting with *databoxdisk-invalid-pb-*.
325325
- Azure Files will go to a block blob container starting with *databoxdisk-invalid-af-*.
326-
- Managed disks will go to a block blob container starting with *databoxdisk-invalid-md-*.
326+
- Managed disks go to a block blob container starting with *databoxdisk-invalid-md-*.
327327
328328
additionalContent: |
329329

articles/databox/data-box-disk-troubleshoot-data-copy.md

Lines changed: 8 additions & 8 deletions
Original file line numberDiff line numberDiff line change
@@ -25,22 +25,22 @@ This section details some of the top issues faced when using a Linux client to c
2525

2626
**Cause**
2727

28-
This could be due to an unclean file system.
28+
An unclean file system could result in drives being mounted as read-only.
2929

30-
Remounting a drive as read-write does not work with Data Box Disks. This scenario is not supported with drives decrypted by dislocker. You may have successfully remounted the device using the following command:
30+
Remounting a drive as read-write doesn't work with Data Box Disks. This scenario isn't supported with drives decrypted by dislocker. You might successfully remount the device using the following command:
3131

3232
```
3333
# mount -o remount, rw /mnt/DataBoxDisk/mountVol1
3434
```
3535

36-
Though the remounting was successful, the data will not persist.
36+
Though the remounting was successful, the data won't persist.
3737

3838
**Resolution**
3939

4040
Take the following steps on your Linux system:
4141

4242
1. Install the `ntfsprogs` package for the ntfsfix utility.
43-
2. Unmount the mount points provided for the drive by the unlock tool. The number of mount points will vary for drives.
43+
2. Unmount the mount points provided for the drive by the unlock tool. The number of mount points varies for drives.
4444

4545
```
4646
unmount /mnt/DataBoxDisk/mountVol1
@@ -52,7 +52,7 @@ Take the following steps on your Linux system:
5252
ntfsfix /mnt/DataBoxDisk/bitlockerVol1/dislocker-file
5353
```
5454
55-
4. Run the following command to remove the hibernation metadata that may cause the mount issue.
55+
4. Run the following command to remove the hibernation metadata that might cause the mount issue.
5656
5757
```
5858
ntfs-3g -o remove_hiberfile /mnt/DataBoxDisk/bitlockerVol1/dislocker-file /mnt/DataBoxDisk/mountVol1
@@ -73,13 +73,13 @@ Take the following steps on your Linux system:
7373
7474
**Cause**
7575
76-
If you see that your drive does not have data after it was unmounted (though data was copied to it), then it is possible that you remounted a drive as read-write after the drive was mounted as read-only.
76+
If your drive doesn't contain your copied data after being mounted, it's possible that it was remounted as read-write after having been mounted as read-only.
7777
7878
**Resolution**
7979
8080
If that is the case, see the resolution for [drives getting mounted as read-only](#issue-drive-getting-mounted-as-read-only).
8181
82-
If that was not the case, copy the logs from the folder that has the Data Box Disk Unlock tool and [contact Microsoft Support](data-box-disk-contact-microsoft-support.md).
82+
If that wasn't the case, copy the logs from the folder that has the Data Box Disk Unlock tool and [contact Microsoft Support](data-box-disk-contact-microsoft-support.md).
8383
8484
8585
## Data Box Disk Split Copy tool errors
@@ -88,7 +88,7 @@ The issues seen when using a Split Copy tool to split the data over multiple dis
8888
8989
|Error message/Warnings |Recommendations |
9090
|---------|---------|
91-
|[Info] Retrieving BitLocker password for volume: m <br>[Error] Exception caught while retrieving BitLocker key for volume m:<br> Sequence contains no elements.|This error is thrown if the destination Data Box Disk are offline. <br> Use `diskmgmt.msc` tool to online disks.|
91+
|[Info] Retrieving BitLocker password for volume: m <br>[Error] Exception caught while retrieving BitLocker key for volume m:<br> Sequence contains no elements.|This error is thrown if the destination Data Box Disks are offline. <br> Use `diskmgmt.msc` tool to online disks.|
9292
|[Error] Exception thrown: WMI operation failed:<br> Method=UnlockWithNumericalPassword, ReturnValue=2150694965, <br>Win32Message=The format of the recovery password provided is invalid. <br>BitLocker recovery passwords are 48 digits. <br>Verify that the recovery password is in the correct format and then try again.|Use Data Box Disk Unlock tool to first unlock the disks and retry the command. For more information, go to <li> [Unlock Data Box Disk](data-box-disk-deploy-set-up.md#unlock-disks). </li><li> [Unlock disks](data-box-disk-deploy-set-up.md#unlock-disks) </li>|
9393
|[Error] Exception thrown: A DriveManifest.xml file exists on the target drive. <br> This indicates the target drive may have been prepared with a different journal file. <br>To add more data to the same drive, use the previous journal file. To delete existing data and reuse target drive for a new import job, delete the *DriveManifest.xml* on the drive. Rerun this command with a new journal file.| This error is received when you attempt to use the same set of drives for multiple import session. <br> Use one set of drives only for one split and copy session only.|
9494
|[Error] Exception thrown: CopySessionId importdata-sept-test-1 refers to a previous copy session and cannot be reused for a new copy session.|This error is reported when trying to use the same job name for a new job as a previous successfully completed job.<br> Assign a unique name for your new job.|

0 commit comments

Comments
 (0)