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| Creating a Windows Virtual Desktop tenant |[Open an Azure support request](https://azure.microsoft.com/support/create-ticket/), select **Windows Virtual Desktop** for the service, select **Deployment** for the problem type, then select **Issues creating a Windows Virtual Desktop tenant** for the problem subtype.|
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| Accessing Marketplace templates in Azure portal | Azure Marketplace Windows Virtual Desktop templates are freely available.|
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| Accessing Azure Resource Manager templates from GitHub | See the [Creating Windows Virtual Desktop session host VMs](troubleshoot-set-up-issues.md#creating-windows-virtual-desktop-session-host-vms) section of [Host pool creation](troubleshoot-set-up-issues.md). If the problem is still unresolved, contact the [GitHub support team](https://github.com/contact). <br> <br> If the error occurs after accessing the template in GitHub, contact [Azure Support](https://azure.microsoft.com/support/create-ticket/).|
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| Session host pool Azure Virtual Network (VNET) and Express Route settings |[Open an Azure support request](https://azure.microsoft.com/support/create-ticket/), then select the appropriate service (under the Networking category). |
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| Session host pool Virtual Machine (VM) creation when Azure Resource Manager templates provided with Windows Virtual Desktop aren't being used |[Open an Azure support request](https://azure.microsoft.com/support/create-ticket/), then select **Virtual Machine running Windows** for the service. <br> <br> For issues with the Azure Resource Manager templates that are provided with Windows Virtual Desktop, see Creating Windows Virtual Desktop tenant section of [Environment and host pool creation](troubleshoot-set-up-issues.md). |
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| Managing Windows Virtual Desktop session host environment from the Azure portal |[Open an Azure support request](https://azure.microsoft.com/support/create-ticket/). <br> <br> For management issues when using Remote Desktop Services/Windows Virtual Desktop PowerShell, see [Windows Virtual Desktop PowerShell](troubleshoot-powershell.md) or [open an Azure support request](https://azure.microsoft.com/support/create-ticket/), select **Windows Virtual Desktop** for the service, select **Configuration and management** for the problem type, then select **Issues configuring tenant using PowerShell** for the problem subtype. |
@@ -48,7 +46,6 @@ Use the following table to identify and resolve issues you may encounter when se
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| Connecting clients | See [Windows Virtual Desktop service connections](troubleshoot-service-connection.md) and if that doesn't solve your issue, see [Session host virtual machine configuration](troubleshoot-vm-configuration.md). |
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| Responsiveness of remote applications or desktop | If issues are tied to a specific application or product, contact the team responsible for that product. |
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| Licensing messages or errors | If issues are tied to a specific application or product, contact the team responsible for that product. |
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| Issues when using Windows Virtual Desktop tools on GitHub (Azure Resource Manager templates, diagnostics tool, management tool) | See [Azure Resource Manager Templates for Remote Desktop Services](https://github.com/Azure/RDS-Templates/blob/master/README.md) to report issues. |
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| Issues with third-party authentication methods | Verify that your third-party provider supports Windows Virtual Desktop scenarios and approach them regarding any known issues. |
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| Issues using Log Analytics for Windows Virtual Desktop | For issues with the diagnostics schema, [open an Azure support request](https://azure.microsoft.com/support/create-ticket/).<br><br>For queries, visualization, or other issues in Log Analytics, select the appropriate problem type under Log Analytics. |
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