Made changes to step information based on review with @alkohli. Also made QA changes to associated images.

Author: priestlg

articles/databox/data-box-portal-customer-managed-shipping.md

@@ -13,7 +13,9 @@ ms.author: v-grpr
 
 # Use self-managed shipping for Azure Data Box in the Azure portal
 
-This article describes self-managed shipping tasks to order, pickup, and drop off of an Azure Data Box device. You can manage the Data Box device using the Azure portal. You have the option of choosing a point of contact from your organization, or use any carrier of your choice to pick up the Azure Data Box device from a datacenter and also return the device back to the datacenter. It is important that you follow the datacenter's security procedures as sign-off is required at particular points between pickup and drop-off. At pickup and drop-off, you, or your point of contact will be assigned an authorization code. This authorization code  is needed during device pickup and drop-off at the datacenter.
+This article describes self-managed shipping tasks to order, pick up, and drop-off of an Azure Data Box device. You can manage the Data Box device using the Azure portal. You have the option of choosing a point of contact from your organization, or use any carrier of your choice to pick up the Azure Data Box device from a datacenter and also return the device back to the datacenter.
+
+It is important that you follow the datacenter's security procedures as sign-off is required at particular points between pickup and drop-off. At pickup and drop-off, you, or your point of contact will be assigned an authorization code. This authorization code is needed during device pickup and drop-off at the datacenter.
 
 ## Prerequisites
 
@@ -31,16 +33,15 @@ For detailed information on how to create a Data Box order, see [Tutorial: Order
 
 When you place a Data Box order, you can choose self-managed shipping option.
 
-1. In **Azure Data Box**>**Select your Azure Data Box**>**Order** Click on **Contact details**, then click **+ Add Shipping Address**.
+1. In your Azure Data Box order, under the **Contact details**, select **+ Add Shipping Address**.
    ![Self-managed shipping](media\data-box-portal-customer-managed-shipping\choose-self-managed-shipping-1.png)
 
-2. When choosing shipping type, if you are located in a supported region, you will have the option of selecting **Self-managed shipping**.
+2. When choosing shipping type, select the **Self-managed shipping** option. This option is only available if you are located in a supported region.
 
-3. Once you have provided your shipping address, you will need to validate it.
-Then you can complete your order.
+3. Once you have provided your shipping address, you will need to validate it and complete your order.
    ![Self-managed shipping](media\data-box-portal-customer-managed-shipping\choose-self-managed-shipping-2.png)
 
-4. Once the device has shipped from Microsoft, you can schedule a pickup. In your Azure Data Box order, go to **Overview** and then click **Schedule pickup**.
+4. Once the device has shipped from Microsoft, you can schedule a pickup. In your Azure Data Box order, go to **Overview** and then select **Schedule pickup**.
 
    ![Ordering a Data Box device for pickup](media\data-box-portal-customer-managed-shipping\data-box-portal-schedule-pickup-01.png)
 
@@ -49,37 +50,40 @@ Then you can complete your order.
    ![Schedule pickup](media\data-box-portal-customer-managed-shipping\data-box-portal-schedule-pickup-email-01.png)
 
 6. After you have scheduled your device pickup, you will be able to view your device authorization code in the **Schedule pickup for Azure** pane.
-   You also need to provide details of who will be going to the datacenter for pickup. You or the point of contact has to carry a Government approved photo ID that will be validated at the datacenter. Operations will need to include this person's details so that it can be verified during pickup.
-
-   Additionally, the person who is picking up the device also needs to have the **Authorization code** that is available in the Portal under **Schedule pickup**. The authorization code is also validated at the datacenter time of pickup.
 
    ![Viewing your authorization code](media\data-box-portal-customer-managed-shipping\data-box-portal-auth-01b.png)
 
-    Write down this number or print it.
+   Make a note of this **Authorization code**.
+
+   You also need to provide details of who will be going to the datacenter for pickup. You or the point of contact has to carry a Government approved photo ID that will be validated at the datacenter.
 
-7. Your order automatically moves to the **Picked up** state once the device prep has completed. You will receive an email instructing you to contact Microsoft to schedule an appointment to come to the datacenter for pickup.
-  ![Picked up](media\data-box-portal-customer-managed-shipping\data-box-portal-picked-up-boxed-01.png)
+   Additionally, the person who is picking up the device also needs to have the **Authorization code**. The authorization code is validated at the datacenter time of pickup.
 
-8. After the device has been picked up, you need to copy your data to your Data Box from your host computer. After all your data has been copied, then you can prepare to ship the Data Box. For more information about preparing your device to be shipped, see [Prepare to ship](data-box-deploy-picked-up.md#prepare-to-ship).
+7. Your order automatically moves to the **Picked up** state once the device preparation is complete. You will receive an email instructing you to contact Microsoft to schedule a pickup appointment at the datacenter.
 
-   After the data copy, you need to successfully complete **Prepare to ship** step on the device. This step needs to complete without any critical errors, otherwise you will need to run this step again. If it successfully completes, the authorization code for the drop off is shown to the customer.
+    ![Picked up](media\data-box-portal-customer-managed-shipping\data-box-portal-picked-up-boxed-01.png)
+
+8. After the device is picked up, you need to copy data to your Data Box from data servers. After the data copy is complete, you can prepare to ship the Data Box. For more information, see [Prepare to ship](data-box-deploy-picked-up.md#prepare-to-ship).
+
+   The **Prepare to ship** step needs to complete without any critical errors, otherwise you will need to run this step again. After the prepare to ship completes successfully, you can view the authorization code for the drop off.
 
    > [!NOTE]
    >
-   > The authorization code will no longer be available on the portal once **Prepare to ship** is globally enabled on all orders. It will only be available on the device local UI.
+   > The authorization code is no longer available in the Azure portal once **Prepare to ship** is complete. It is available only in the device local UI.
+
+9. If you have scheduled an appointment for drop off and shared the drop off point of contact's details, then your order status should be at **Ready to receive at Azure datacenter**. The datacenter also should have confirmed that they have the authorization code available. Select **Schedule drop-off** to receive your new authorization code.
 
-9. If you have scheduled an appointment for drop off and shared the drop off point of contact's details, then you should now be at **Ready to receive success** state of the Azure portal. The datacenter also should have confirmed that they have the authorization code available. Click **Schedule drop-off** to receive your new authorization code.
    ![Viewing your authorization code](media\data-box-portal-customer-managed-shipping\data-box-portal-received-complete-02b.png)
 
-10. Customer or point of contact has dropped off the device at the datacenter and their ID and authorization code have been verified.
+10. After you have dropped of the device at the datacenter and your ID and authorization code is verified, the order status should be at **Received**.
 
     ![Received Complete](media\data-box-portal-customer-managed-shipping\data-box-portal-received-complete-01.png)
 
-11. From this point on Microsoft will copy your data to their servers. The Azure portal should be at the **Copy in progress**.
+11. From this point on, data will be uploaded to Azure. Your order status should be at **Data copy in progress**.
 
     ![Data Copy](media\data-box-portal-customer-managed-shipping\data-box-copy-data-01.png)
 
-12. After the datacenter has finished copying your data files from the Data Box to Azure, the Azure portal will indicate that your data copy is complete.
+12. After the the upload to Azure is complete, the order status will be at **Completed**.
 
     ![Data Copy Complete](media\data-box-portal-customer-managed-shipping\data-box-copy-data-complete-01.png)