Merge pull request #113176 from danimir/patch-3

Updating the ticket instructions

Author: PRMerger15

articles/sql-database/sql-database-managed-instance-long-term-backup-retention-configure.md

@@ -11,15 +11,14 @@ author: anosov1960
 ms.author: sashan
 ms.reviewer: mathoma, carlrab
 manager: craigg
-ms.date: 04/19/2020
+ms.date: 04/29/2020
 ---
 # Manage Azure SQL Database managed instance long-term backup retention (PowerShell)
 
 In Azure SQL Database managed instance, you can configure a [long-term backup retention](sql-database-long-term-retention.md#managed-instance-support) policy (LTR) as a limited public preview feature. This allows you to to automatically retain database backups in separate Azure Blob storage containers for up to 10 years. You can then recover a database using these backups with PowerShell.
 
    > [!IMPORTANT]
-   > LTR for managed instances is currently in limited preview and available for EA and CSP subscriptions on a case by case basis. To request enrollment, please create an [Azure support ticket](https://azure.microsoft.com/support/create-ticket/) under the support topic **Backup, Restore, and Business Continuity/Long-term backup retention**. 
-
+   > LTR for managed instances is currently in limited preview and available for EA and CSP subscriptions on a case by case basis. To request enrollment, please create an [Azure support ticket](https://azure.microsoft.com/support/create-ticket/). For issue type select technical issue, for service choose SQL Database Managed Instance and for the problem type select **Backup, Restore, and Business Continuity/Long-term backup retention**. In your request, please state you would like to be enrolled in the limited public preview of LTR for managed instance.
 
 The following sections show you how to use PowerShell to configure the long-term backup retention, view backups in Azure SQL storage, and restore from a backup in Azure SQL storage.