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Merge pull request #299095 from AbhishekMallick01/Apr-30-2025-SFI
SFI - Subscription ID replaced with prescribed dummy ID
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articles/backup/azure-kubernetes-service-backup-troubleshoot.md

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title: Troubleshoot Azure Kubernetes Service backup
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description: Symptoms, causes, and resolutions of the Azure Kubernetes Service backup and restore operations.
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ms.topic: troubleshooting
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ms.date: 01/24/2025
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ms.date: 04/30/2025
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ms.service: azure-backup
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ms.custom:
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- ignite-2023
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**Error message**:
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```Error
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BackupStorageLocation "default" is unavailable: rpc error: code = Unknown desc = azure.BearerAuthorizer#WithAuthorization: Failed to refresh the Token for request to https://management.azure.com/subscriptions/e30af180-aa96-4d81-981a-b67570b0d615/resourceGroups/AzureBackupRG_westeurope_1/providers/Microsoft.Storage/storageAccounts/devhayyabackup/listKeys?%24expand=kerb&api-version=2019-06-01: StatusCode=404 -- Original Error: adal: Refresh request failed. Status Code = '404'. Response body: no azure identity found for request clientID 4e95##### REDACTED #####0777`
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BackupStorageLocation "default" is unavailable: rpc error: code = Unknown desc = azure.BearerAuthorizer#WithAuthorization: Failed to refresh the Token for request to https://management.azure.com/subscriptions/aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e/resourceGroups/AzureBackupRG_westeurope_1/providers/Microsoft.Storage/storageAccounts/devhayyabackup/listKeys?%24expand=kerb&api-version=2019-06-01: StatusCode=404 -- Original Error: adal: Refresh request failed. Status Code = '404'. Response body: no azure identity found for request clientID 4e95##### REDACTED #####0777`
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Endpoint http://169.254.169.254/metadata/identity/oauth2/token?api-version=2018-02-01&client_id=4e95dcc5-a769-4745-b2d9-
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```

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