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-[Request a conversion by creating a support request](#request-a-conversion-by-creating-a-support-request)
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#### Customer-initiated conversion (preview)
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@@ -121,20 +121,20 @@ Follow these steps to request a conversion from Microsoft:
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-**Problem type**: Choose **Data Migration**.
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-**Problem subtype**: Choose **Migrate to ZRS, GZRS, or RA-GZRS**.
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-problem-desc-portal.png" alt-text="Screenshot showing how to request a conversion - Basics tab":::
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-problem-desc-portal.png" alt-text="Screenshot showing how to request a conversion - Problem description tab.":::
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1. Select **Next**. The **Recommended solution** tab might be displayed briefly before it switches to the **Solutions** page. On the **Solutions** page, you can check the eligibility of your storage account(s) for conversion:
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-**Target replication type**: (choose the desired option from the drop-down)
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-**Storage accounts from**: (enter a single storage account name or a list of accounts separated by semicolons)
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- Select **Submit**.
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-solutions-portal.png" alt-text="Screenshot showing how to check the eligibility of your storage account(s) for conversion - Solutions page":::
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-solutions-portal.png" alt-text="Screenshot showing how to check the eligibility of your storage account(s) for conversion - Solutions page.":::
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1. Take the appropriate action if the results indicate your storage account is not eligible for conversion. If it is eligible, select **Return to support request**.
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1. Select **Next**. If you have more than one storage account to migrate, then on the **Details** tab, specify the name for each account, separated by a semicolon.
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-details-portal.png" alt-text="Screenshot showing how to request a conversion - Additional details tab":::
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:::image type="content" source="../storage/common/media/redundancy-migration/request-live-migration-details-portal.png" alt-text="Screenshot showing how to request a conversion - Additional details tab.":::
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1. Fill out the additional required information on the **Additional details** tab, then select **Review + create** to review and submit your support ticket. A support person will contact you to provide any assistance you may need.
|<b>…from LRS</b>|<b>N/A</b>|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br><b>- or -</b></br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |[Switch to GRS/RA-GRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup>, then perform a conversion to GZRS/RA-GZRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br><b>- or -</b></br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |
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|<b>…from GRS/RA-GRS</b>|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)|<b>N/A</b>|[Switch to LRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli), then perform a conversion to ZRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br><b>- or -</b></br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br><b>- or -</b></br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |
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|<b>…from ZRS</b>|[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Switch to GZRS/RA-GZRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup>, then perform a conversion to GRS/RA-GRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |<b>N/A</b>|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>2</sup> |
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|<b>…from GZRS/RA-GZRS</b>|[Switch to ZRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli), then perform a conversion to LRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)|<b>N/A</b>|
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|**…from LRS**|**N/A**|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br>**- or -**</br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |[Switch to GRS/RA-GRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup>, then perform a conversion to GZRS/RA-GZRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br>**- or -**</br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |
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|**…from GRS/RA-GRS**|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)|**N/A**|[Switch to LRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli), then perform a conversion to ZRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br>**- or -**</br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3,5</sup><br>**- or -**</br>[Support-requested conversion](#support-requested-conversion)<sup>3,5</sup> |
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|**…from ZRS**|[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Switch to GZRS/RA-GZRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>1,2</sup>, then perform a conversion to GRS/RA-GRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |**N/A**|[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)<sup>2</sup> |
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|**…from GZRS/RA-GZRS**|[Switch to ZRS first](#change-the-replication-setting-using-the-portal-powershell-or-the-cli), then perform a conversion to LRS using:<br><br>[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Customer-initiated conversion](#customer-initiated-conversion-preview)<sup>3</sup> |[Use Azure portal, PowerShell, or CLI](#change-the-replication-setting-using-the-portal-powershell-or-the-cli)|**N/A**|
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<sup>1</sup> Incurs a one-time egress charge.<br />
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<sup>2</sup> Switching to geo-redundancy is not supported if the storage account contains blobs in the archive tier.<br />
@@ -176,20 +176,20 @@ Follow these steps to request a conversion from Microsoft:
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-**Problem type**: Choose **Data Migration**.
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-**Problem subtype**: Choose **Migrate to ZRS, GZRS, or RA-GZRS**.
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:::image type="content" source="media/redundancy-migration/request-live-migration-problem-desc-portal.png" alt-text="Screenshot showing how to request a conversion - Problem description tab":::
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:::image type="content" source="media/redundancy-migration/request-live-migration-problem-desc-portal.png" alt-text="Screenshot showing how to request a conversion - Problem description tab.":::
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1. Select **Next**. The **Recommended solution** tab might be displayed briefly before it switches to the **Solutions** page. On the **Solutions** page, you can check the eligibility of your storage account(s) for conversion:
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-**Target replication type**: (choose the desired option from the drop-down)
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-**Storage accounts from**: (enter a single storage account name or a list of accounts separated by semicolons)
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- Select **Submit**.
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:::image type="content" source="media/redundancy-migration/request-live-migration-solutions-portal.png" alt-text="Screenshot showing how to check the eligibility of your storage account(s) for conversion - Solutions page":::
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:::image type="content" source="media/redundancy-migration/request-live-migration-solutions-portal.png" alt-text="Screenshot showing how to check the eligibility of your storage account(s) for conversion - Solutions page.":::
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1. Take the appropriate action if the results indicate your storage account is not eligible for conversion. If it is eligible, select **Return to support request**.
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1. Select **Next**. If you have more than one storage account to migrate, then on the **Details** tab, specify the name for each account, separated by a semicolon.
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:::image type="content" source="media/redundancy-migration/request-live-migration-details-portal.png" alt-text="Screenshot showing how to request a conversion - Additional details tab":::
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:::image type="content" source="media/redundancy-migration/request-live-migration-details-portal.png" alt-text="Screenshot showing how to request a conversion - Additional details tab.":::
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1. Fill out the additional required information on the **Additional details** tab, then select **Review + create** to review and submit your support ticket. A support person will contact you to provide any assistance you may need.
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@@ -209,7 +209,7 @@ You must perform a manual migration if:
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With a manual migration, you copy the data from your existing storage account to a new storage account. To perform a manual migration, you can use one of the following options:
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- Copy data by using an existing tool such as AzCopy, one of the Azure Storage client libraries, or a reliable third-party tool.
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- If you're familiar with Hadoop or HDInsight, you can attach both the source storage account and destination storage account account to your cluster. Then, parallelize the data copy process with a tool like DistCp.
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- If you're familiar with Hadoop or HDInsight, you can attach both the source storage account and destination storage account to your cluster. Then, parallelize the data copy process with a tool like DistCp.
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For more detailed guidance on how to perform a manual migration, see [Move an Azure Storage account to another region](storage-account-move.md).
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