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Merge pull request #302909 from TimShererWithAquent/us448924-04
Freshness Edit: Azure Managed Grafana/Service Connectors
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title: Azure Managed Grafana service reliability
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description: Learn about service reliability and availability options provided by Azure Managed Grafana
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description: Learn about service reliability and availability options provided by Azure Managed Grafana for workspaces in the Standard plan.
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author: maud-lv
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ms.author: malev
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ms.service: azure-managed-grafana
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ms.topic: conceptual
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ms.date: 5/14/2024
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ms.date: 05/18/2025
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ms.custom: references_regions, engagement-fy23
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#customer intent: As an IT professional who uses Azure Managed Grafana, I want to understand the service reliability features of the Standard plan.
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# Azure Managed Grafana service reliability
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This article provides information on availability zone support, disaster recovery and availability of Azure Managed Grafana for workspaces in the Standard plan. The Essential plan (preview) doesn't offer the same reliability and isn't recommended for use in production.
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This article provides information on availability zone support, disaster recovery, and availability of Azure Managed Grafana for workspaces in the Standard plan. The Essential plan (preview) doesn't offer the same reliability options. We don't recommend that plan for production.
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An Azure Managed Grafana workspace in the Standard tier is hosted on a dedicated set of virtual machines (VMs). By default, two VMs are deployed to provide redundancy. Each VM runs a Grafana server. A network load balancer distributes browser requests amongst the Grafana servers. On the backend, the Grafana servers are connected to a common database that stores the configuration and other persistent data for an entire Azure Managed Grafana workspace.
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An Azure Managed Grafana workspace in the Standard tier is hosted on a dedicated set of virtual machines. By default, two virtual machines are deployed to provide redundancy. Each virtual machine runs a Grafana server. A network load balancer distributes browser requests among the Grafana servers. On the backend, the Grafana servers are connected to a common database that stores the configuration and other persistent data for an entire Azure Managed Grafana workspace.
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:::image type="content" source="media/service-reliability/diagram.png" alt-text="Diagram of the Azure Managed Grafana Standard tier workspace setup.":::
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The load balancer always keeps track of which Grafana servers are available. In a dual-server setup, if it detects that one server is down, the load balancer starts sending all requests to the remaining server. That server should be able to pick up the browser sessions previously served by the other one based on information saved in the shared database. In the meantime, the Azure Managed Grafana service will work to repair the unhealthy server or bring up a new one.
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The load balancer keeps track of which Grafana servers are available. In a dual-server setup, if it detects that one server is down, the load balancer sends all requests to the remaining server. That server should be able to pick up the browser sessions previously served by the other one based on information saved in the shared database. In the meantime, the Azure Managed Grafana service works to repair the unhealthy server or bring up a new one.
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Microsoft is not providing or setting up disaster recovery for this service. In case of a region level outage, service will experience downtime and users can set up additional workspaces in other regions for disaster recovery purposes.
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Microsoft doesn't provide or set up disaster recovery for this service. If there's a region level outage, the service experiences downtime. You can set up workspaces in other regions for disaster recovery purposes.
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## Zone redundancy
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The network load balancer, VMs and database that underpin an Azure Managed Grafana workspace are located in a region based on system resource availability, and could end up being in a same Azure datacenter.
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The network load balancer, virtual machines, and database that underpin an Azure Managed Grafana workspace are located in a region based on system resource availability. These resources could end up being in a same Azure datacenter.
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### With zone redundancy enabled
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When the zone redundancy option is enabled, VMs are spread across [availability zones](../reliability/availability-zones-overview.md). Other resources such as network load balancer and database are also configured for availability zones.
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When the zone redundancy option is enabled, virtual machines are spread across [availability zones](../reliability/availability-zones-overview.md). Other resources, such as the network load balancer and database, are also configured for availability zones.
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In a zone-wide outage, no user action is required. An impacted Azure Managed Grafana workspace will rebalance itself to take advantage of the healthy zone automatically. The Azure Managed Grafana service will attempt to heal the affected workspaces during zone recovery.
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In a zone-wide outage, no user action is required. An impacted Azure Managed Grafana workspace rebalances itself to take advantage of the healthy zone automatically. The Azure Managed Grafana service attempts to heal the affected workspaces during zone recovery.
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> [!NOTE]
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> Zone redundancy can only be enabled when creating the Azure Managed Grafana workspace, and can't be modified subsequently. The zone redundancy option comes with an additional cost. Go to [Azure Managed Grafana pricing](https://azure.microsoft.com/pricing/details/managed-grafana/) for details.
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> You can enable zone redundancy only when you create the Azure Managed Grafana workspace. You can't modify it later. The zone redundancy option comes at an extra cost. See [Azure Managed Grafana pricing](https://azure.microsoft.com/pricing/details/managed-grafana/).
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### With zone redundancy disabled
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Zone redundancy is disabled in the Azure Managed Grafana Standard tier by default. In this scenario, virtual machines are created as single-region resources and should not be expected to survive zone-downs scenarios as they can go down at same time.
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Zone redundancy is disabled in the Azure Managed Grafana Standard tier by default. In this scenario, virtual machines are created as single-region resources. Because the virtual machines can go down at the same time, they shouldn't be expected to survive zone-downs scenarios.
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## Supported regions
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| South Central US | | | East Asia |
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| West US 3 | | | |
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For a complete list of regions where Azure Managed Grafana is available, see [Products available by region - Azure Managed Grafana](https://azure.microsoft.com/explore/global-infrastructure/products-by-region/?products=managed-grafana&regions=all)
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For regions where Azure Managed Grafana is available, see [Products available by region - Azure Managed Grafana](https://azure.microsoft.com/explore/global-infrastructure/products-by-region/?products=managed-grafana&regions=all).
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## Next steps
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## Next step
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> [!div class="nextstepaction"]
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> [Enable zone redundancy](./how-to-enable-zone-redundancy.md)

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