update

Author: sipastak

articles/virtual-desktop/troubleshoot-client-windows-basic-shared.md

@@ -83,18 +83,6 @@ There are a few basic troubleshooting steps you can try if you're having issues
 1. If none of the previous steps resolved your issue, you can use the *Troubleshoot & repair* tool in the developer portal to diagnose and repair some common dev box connectivity issues. To learn how to use the Troubleshoot & repair tool, see [Troubleshoot and resolve dev box remote desktop connectivity issues](../dev-box/how-to-troubleshoot-repair-dev-box.md).
 ::: zone-end
 
-## Client stops responding or can't be opened
-
-If the client stops responding or can't be opened, you might need to reset user data. If you can open the client, you can reset user data from the **About** menu. The default settings for the client will be restored and you'll be unsubscribed from all workspaces.
-
-To reset user data from the client:
-
-1. Open the *Remote Desktop* app on your device.
-
-1. Select the three dots at the top right-hand corner to show the menu, then select **About**.
-
-1. In the section **Reset user data**, select **Reset**. To confirm you want to reset your user data, select **Continue**.
-
 ## Reset password
 
 ::: zone pivot="azure-virtual-desktop"
@@ -109,6 +97,18 @@ Password resets can't be done in the product. You should follow your organizatio
 Password resets can't be done in the product. You should follow your organization's process to reset your password.
 ::: zone-end
 
+## Client stops responding or can't be opened
+
+If the client stops responding or can't be opened, you might need to reset user data. If you can open the client, you can reset user data from the **About** menu. The default settings for the client will be restored and you'll be unsubscribed from all workspaces.
+
+To reset user data from the client:
+
+1. Open the *Remote Desktop* app on your device.
+
+1. Select the three dots at the top right-hand corner to show the menu, then select **About**.
+
+1. In the section **Reset user data**, select **Reset**. To confirm you want to reset your user data, select **Continue**.
+
 ## Issue isn't listed here
 
 ::: zone pivot="azure-virtual-desktop"