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articles/load-balancer/load-balancer-troubleshoot.md

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@@ -131,11 +131,15 @@ There are several ways to unblock this scenario, including using a proxy. Evalua
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**Resolution**
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In order to change the port, you can remove the health probe by updating the VM Scale Set, update the port and then configure the health probe again.
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## Symptom: Small traffic is still going through load balancer after removing VMs from backend pool of the load balancer.
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### Cause : VMs removed from backend pool should no longer receive traffic. The small amount of network traffic could be related to storage, DNS, and other functions within Azure.
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To verify, you can conduct a network trace. The FQDN used for your blob storage accounts are listed within the properties of each storage account. From a virtual machine within your Azure subscription, you can perform an nslookup to determine the Azure IP assigned to that storage account.
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## Additional network captures
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If you decide to open a support case, collect the following information for a quicker resolution. Choose a single backend VM to perform the following tests:
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- Use Psping from one of the backend VMs within the VNet to test the probe port response (example: psping 10.0.0.4:3389) and record results.
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- If no response is received in these ping tests, run a simultaneous Netsh trace on the backend VM and the VNet test VM while you run PsPing then stop the Netsh trace.
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## Next steps
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If the preceding steps do not resolve the issue, open a [support ticket](https://azure.microsoft.com/support/options/).

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