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articles/openshift/howto-use-lockbox.md

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See [Customer Lockbox--workflow](/azure/security/fundamentals/customer-lockbox-overview#workflow) for additional details about the access request process.
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## Operating limitations
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- The Lockbox feature works only with customer support tickets.
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- Customers can only grant access through the Lockbox interface.
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- No action can be taken until customer approval is granted.
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- Lockbox cannot be intergrated with Kusto/Azure Data Explorer.
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## Enable Lockbox for ARO
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You can enable Customer Lockbox from the [Administration module](https://aka.ms/customerlockbox/administration) in the Customer Lockbox blade.
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> [!NOTE]
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> To enable Customer Lockbox, the user account needs to have the [Global Administrator role assigned](/azure/active-directory/roles/manage-roles-portal).
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## ARO Lockbox actions
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Azure Lockbox can be used to control data access for the following ARO actions:
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The tables below list typical actions and whether or not they require Lockbox:
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|ARO Action |Not Required Behind Lockbox |Lockbox Required |
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|ARO Action |Not Required Behind Lockbox |Lockbox Required |
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|------------|-----------------------------|------------------|
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|Create Kubernetes object | |X |
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|Update Kubernetes object | |X |
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|Delete Kubernetes object |X (softer delete does not require Lockbox) |X (VM or VMSS or Storage Account may require Lockbox) |
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|Delete Kubernetes object |X(softer delete does not require Lockbox) |X(VM or VMSS or Storage Account may require Lockbox) |
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|Get cluster |X (only service metadata)<br>No need behind Lockbox | |
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|Get VM serial console logs | |X |
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|List cluster Azure resources |X (ARM or above) | |
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|Redeploy virtual machine |X | |
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|Upgrade cluster |X | |
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|Kubectl Commmand |Not Required Behind Lockbox |Lockbox Required |
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|------------|-----------------------------|------------------|
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|Top node | |X (do not return body of pods) |
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|Top pods | |X (do not return body of pods) |
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## Auditing logs
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## Limitations
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Lockbox logs are stored in activity logs. In the Azure portal, select Activity Logs to view auditing information related to Customer Lockbox requests. See [Customer Lockbox, Auditing Logs](/azure/security/fundamentals/customer-lockbox-overview#auditing-logs) for more information.
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