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1. Under **Implicit grant and hybrid flows**, select **ID tokens** and select **Save**.
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1. In the left menu, under **Manage**, select **Token configuration** > **+ Add optional claim**.
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1. On the **Add optional claim** page, select **ID** and then select the following claims: **email, family_name, given_name, onprem_sid, preferred_username, upn**. Select **Add**.
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1. When prompted, select **Turn on the Microsoft Graph email, profile permission**. Select **Add**.
| EPC_SCSIDEVICE_SHARINGMODE | This error is encountered when a Virtual Machine is configured to use a device that prevents a maintenance operation: A device that is a SCSI controller which is engaged in bus-sharing | Follow the KB article for the removal of any SCSI controller engaged in bus-sharing attached to VMs https://knowledge.broadcom.com/external/article?legacyId=79910|
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| EPC_CDROM_EMULATEMODE | This error is encountered when CD-ROM on the Virtual Machine uses emulate mode, whose ISO image is not accessible | Follow the KB article for the removal of any CDROM mounted on customer's workload Virtual Machines in emulate mode or detach ISO. It is recommended to use Passthrough mode for mounting any CD-ROM. https://knowledge.broadcom.com/external/article?legacyId=79306|
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| EPC_DATASTORE_INACCESSIBLE | This error is encountered when any external Datastore attached to AVS Private Cloud becomes inaccessible | Follow the KB article for the removal of any stale Datastore attached to cluster /azure/azure-vmware/attach-azure-netapp-files-to-azure-vmware-solution-hosts?tabs=azure-portal#performance-best-practices |
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| EPC_NWADAPTER_STALE | This error is encountered when connected Network interface on the Vitual Machine uses network adapter which becomes inaccessible | Follow the KB article for the removal of any stale N/W adapters attached to Virtual Machines https://knowledge.broadcom.com/external/article/318738/troubleshooting-the-migration-compatibil.html|
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> [!NOTE]
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> Azure VMware Solution tenant admins must not edit or delete the previously defined VMware vCenter Server alarms because they are managed by the Azure VMware Solution control plane on vCenter Server. These alarms are used by Azure VMware Solution monitoring to trigger the Azure VMware Solution host remediation process.
Copy file name to clipboardExpand all lines: articles/communication-services/concepts/service-limits.md
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For more information, see the [phone number types](./telephony/plan-solution.md) concept page and the [telephony concept](./telephony/telephony-concept.md) overview page.
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If you want to purchase more phone numbers or place a special order, follow the [instructions here](https://github.com/Azure/Communication/blob/master/special-order-numbers.md). If you would like to port toll-free phone numbers from external accounts to their Azure Communication Services account, follow the [instructions here](https://github.com/Azure/Communication/blob/master/port-numbers.md).
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Number purchase limits can be increased through a request to Azure Support.
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1. Open the [Azure portal](https://ms.portal.azure.com/) and sign in.
For all message size limits, you need to consider that that base64 encoding increases the size of the message. You need to increase the size value to account for the message size increase that occurs after the message attachments and any other binary data are Base64 encoded. Base64 encoding increases the size of the message by about 33%, so the message size is about 33% larger than the message sizes before encoding. For example, if you specify a maximum message size value of ~10 MB, you can expect a realistic maximum message size value of approximately ~7.5 MB.
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### Send attachments larger than 10 MB
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You can find more information on Microsoft Graph [throttling](/graph/throttling) limits in the [Microsoft Graph](/graph/overview) documentation.
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## Next steps
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See the [help and support](../support.md) options.
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See the [help and support](../support.md) options.
title: Calling with toll-free numbers - Azure Communication Services
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description: Information about inbound and outbound calling limitations with toll-free numbers
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author: krkutser
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manager: rcole
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services: azure-communication-services
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ms.author: krkutser
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ms.date: 03/10/2023
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ms.topic: conceptual
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ms.service: azure-communication-services
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ms.subservice: pstn
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---
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# Outbound and inbound calling with toll-free numbers
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Azure Communication Services supports inbound and outbound calling capability with toll-free numbers in many countries. However, there are some common limitations that you should be aware of.
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**Outbound calling with toll-free numbers**
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Microsoft provides toll-free telephone numbers that have outbound calling capabilities, but it's important to note that this feature is only provided on a "best-effort" basis. In some countries/regions, toll-free numbers are considered as an "inbound only" service from regulatory perspective. This means, that in some scenarios, the receiving carrier may not allow incoming calls from toll-free telephone numbers. Since Microsoft and our carrier-partners don't have control over other carrier networks, we can't guarantee that outbound calls reach all possible destinations.
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**Inbound calls to Toll-Free numbers**
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All of our toll-free numbers have inbound calling capability, but do note that inbound calls to your toll-free numbers are only guaranteed to work if both the Toll-Free number and the caller's phone number are from the same country. If a call to your toll-free number originates outside the toll-free number country, we can't guarantee the delivery of the call. In most cases, international reachability on our toll-free numbers is supported, but there can be certain international carrier and country combinations where we can't guarantee that the call reaches to your Toll-Free number.
Copy file name to clipboardExpand all lines: articles/data-factory/how-to-configure-azure-ssis-ir-custom-setup.md
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If you select the **Install licensed component** type for your express custom setup, you can then select an integrated component from our ISV partners in the **Component name** drop-down list:
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* If you select the **SentryOne's Task Factory** component, you can install the [Task Factory](https://www.solarwinds.com/resources/it-glossary/ssis-components) suite of components from SentryOne on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **2020.21.2**.
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* If you select the **SentryOne's Task Factory** component, you can install the [Task Factory](https://www.solarwinds.com/resources/it-glossary/ssis-components) suite of components from SentryOne on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **2021.18.1**.
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* If you select the **oh22's HEDDA.IO** component, you can install the [HEDDA.IO](https://github.com/oh22is/HEDDA.IO/tree/master/SSIS-IR) data quality/cleansing component from oh22 on your Azure-SSIS IR. To do so, you need to purchase their service beforehand. The current integrated version is **1.0.14**.
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* If you select the **oh22's SQLPhonetics.NET** component, you can install the [SQLPhonetics.NET](https://appsource.microsoft.com/product/web-apps/oh22.sqlphonetics-ssis) data quality/matching component from oh22 on your Azure-SSIS IR. To do so, enter the product license key that you purchased from them beforehand in the **License key** text box. The current integrated version is **1.0.45**.
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* If you select the **KingswaySoft's SSIS Integration Toolkit** component, you can install the [SSIS Integration Toolkit](https://www.kingswaysoft.com/products/ssis-integration-toolkit-for-microsoft-dynamics-365) suite of connectors for CRM/ERP/marketing/collaboration apps, such as Microsoft Dynamics/SharePoint/Project Server, Oracle/Salesforce Marketing Cloud, etc. from KingswaySoft on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **21.2**.
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* If you select the **KingswaySoft's SSIS Integration Toolkit** component, you can install the [SSIS Integration Toolkit](https://www.kingswaysoft.com/products/ssis-integration-toolkit-for-microsoft-dynamics-365) suite of connectors for CRM/ERP/marketing/collaboration apps, such as Microsoft Dynamics/SharePoint/Project Server, Oracle/Salesforce Marketing Cloud, etc. from KingswaySoft on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **23.1**.
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* If you select the **KingswaySoft's SSIS Productivity Pack** component, you can install the [SSIS Productivity Pack](https://www.kingswaysoft.com/products/ssis-productivity-pack) suite of components from KingswaySoft on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **21.2**.
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* If you select the **KingswaySoft's SSIS Productivity Pack** component, you can install the [SSIS Productivity Pack](https://www.kingswaysoft.com/products/ssis-productivity-pack) suite of components from KingswaySoft on your Azure-SSIS IR by entering the product license key that you purchased from them in the **License key** box. The current integrated version is **23.1**.
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* If you select the **Theobald Software's Xtract IS** component, you can install the [Xtract IS](https://theobald-software.com/en/xtract-is/) suite of connectors for SAP system (ERP, S/4HANA, BW) from Theobald Software on your Azure-SSIS IR by dragging & dropping/uploading the product license file that you purchased from them into the **License file** box. The current integrated version is **6.5.13.18**.
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* If you select the **Theobald Software's Xtract IS** component, you can install the [Xtract IS](https://theobald-software.com/en/xtract-is/) suite of connectors for SAP system (ERP, S/4HANA, BW) from Theobald Software on your Azure-SSIS IR by dragging & dropping/uploading the product license file that you purchased from them into the **License file** box. The current integrated version is **6.9.3.26**.
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* If you select the **AecorSoft's Integration Service** component, you can install the [Integration Service](https://www.aecorsoft.com/en/products/integrationservice) suite of connectors for SAP and Salesforce systems from AecorSoft on your Azure-SSIS IR. To do so, enter the product license key that you purchased from them beforehand in the **License key** text box. The current integrated version is **3.0.00**.
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