Standardize and update reactions

Added Support section to match other teams interop articles, ran Acrolinx.

Author: vac0224

articles/communication-services/how-tos/calling-sdk/includes/reactions/reactions-web.md

@@ -5,20 +5,23 @@ ms.topic: include
 ms.date: 10/20/2023
 ms.author: jacadd
 ---
+
 [!INCLUDE [Install SDK](../install-sdk/install-sdk-web.md)]
 
-## Send or receive a reaction from other participants
+## Implement reactions for meeting participants
+
+In Azure Communication Services participants can send and receive reactions during a group call:
 
-Within Azure Communication Services you can send and receive reactions when on a group call:
 - Like :::image type="icon" source="media/reaction-like.png":::
 - Love :::image type="icon" source="media/reaction-love.png":::
 - Applause :::image type="icon" source="media/reaction-applause.png":::
 - Laugh :::image type="icon" source="media/reaction-laugh.png":::
 - Surprise :::image type="icon" source="media/reaction-surprise.png":::
 
-To send a reaction, use the `sendReaction(reactionMessage)` API. To receive a reaction, the message will be built with Type `ReactionMessage` that uses `Reaction` enums as an attribute. 
+To send a reaction, use the `sendReaction(reactionMessage)` API. To receive a reaction, the message builds with type `ReactionMessage` using `Reaction` enums as an attribute.
+
+You need to subscribe to events that provide the subscriber event data:
 
-You need to subscribe for events that provide the subscriber event data:
 ```javascript
 export interface ReactionEventPayload {
     /**
@@ -32,9 +35,10 @@ export interface ReactionEventPayload {
 }
 ```
 
-You can determine which reaction is coming from which participant with `identifier` attribute and gets the reaction type from `ReactionMessage`. 
+You can determine which reaction is coming from which participant using the `identifier` attribute and getting the reaction type from `ReactionMessage`. 
+
+### Sample showing how to send a reaction in a meeting
 
-### Sample on how to send a reaction in a meeting
 ```javascript
 const reaction = call.feature(SDK.Features.Reaction);
 const reactionMessage: SDK.ReactionMessage = {
@@ -43,7 +47,8 @@ const reactionMessage: SDK.ReactionMessage = {
 await reaction.sendReaction(reactionMessage);
 ```
 
-### Sample on how to receive a reaction in a meeting
+### Sample showing how to receive a reaction in a meeting
+
 ```javascript
 const reaction = call.feature(SDK.Features.Reaction);
 reaction.on('reaction', event => {
@@ -56,7 +61,8 @@ reaction.on('reaction', event => {
 }
 ```
 
-### Key things to note about using Reactions:
-- For Microsoft Teams interoperability scenarios, the functionality of the feature depends on the meeting policy for the reaction capability.
+### Key points when using reactions
+
+- Reactions are supported for Microsoft Teams interoperability scenarios. Support is based on [Teams policy](/microsoftteams/manage-reactions-meetings).
 - Reactions are supported in the Web Calling SDK.
-- Reactions are not currently supported in the Native SDKs.
+- Reactions aren't currently supported in the Native SDKs.

articles/communication-services/how-tos/calling-sdk/reactions.md

@@ -13,29 +13,60 @@ ms.custom: template-how-to
 ---
 
 # Reactions
-In this article, you learn how to implement the reactions capability with Azure Communication Services Calling SDKs. This capability allows users in a group call or meeting to send and receive reactions with participants in Azure Communication Services and Microsoft Teams. Reactions for users in Microsoft Teams are controlled by the configuration and policy settings in Teams. Additional information is available in [Manage reactions in Teams meetings and webinars](/microsoftteams/manage-reactions-meetings) and [Meeting options in Microsoft Teams](https://support.microsoft.com/office/meeting-options-in-microsoft-teams-53261366-dbd5-45f9-aae9-a70e6354f88e)
+
+This article describes how to implement reactions for Azure Communication Services Calling SDKs. This capability enables participants in a group call or meeting to send and receive reactions with participants in Azure Communication Services and Microsoft Teams. 
+
+The configuration and policy settings in Microsoft Teams control reactions for users in Teams meetings. For more information, see [Manage reactions in Teams meetings and webinars](/microsoftteams/manage-reactions-meetings) and [Meeting options in Microsoft Teams](https://support.microsoft.com/office/meeting-options-in-microsoft-teams-53261366-dbd5-45f9-aae9-a70e6354f88e).
 
 ## Prerequisites
 
 - An Azure account with an active subscription. [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F). 
 - A deployed Communication Services resource. [Create a Communication Services resource](../../quickstarts/create-communication-resource.md).
 - A user access token to enable the calling client. For more information, see [Create and manage access tokens](../../quickstarts/identity/access-tokens.md).
-- Optional: Complete the quickstart to [add voice calling to your application](../../quickstarts/voice-video-calling/getting-started-with-calling.md)
-
-## Reaction in different call types
-Reactions are supported by Azure Communication SDK in these types of calls:
- - Room Call, allowed by default
- - Group Call, allowed by default
- - Teams meeting, based on [Teams policy](/microsoftteams/manage-reactions-meetings)
- 
-Reactions are not supported for 1:1 call.
+- Optional: Complete the quickstart to [add voice calling to your application](../../quickstarts/voice-video-calling/getting-started-with-calling.md).
 
 ## Limits on reactions
-Reactions are pulling by batches with same interval. Current batch limitation is 20k reactions with pulling time 3 seconds.
-If the number of reactions exceeds the limit - they will be sent in second batch.
+
+The system pulls reactions by batches at regular intervals. Current batch limitation is 20,000 reactions pulled every 3 seconds.
+
+If the number of reactions exceeds the limit, leftover reactions are sent in the next batch.
+
+## Support
+
+The following tables define support for reactions in Azure Communication Services.
+
+Teams meeting support is based on [Teams policy](/microsoftteams/manage-reactions-meetings).
+
+### Identities and call types
+
+The following table shows support for reactions in different call and identity types. 
+
+| Identities | Teams interop meeting | Room | 1:1 call | Group call | Teams interop Group Call |
+| --- | --- | --- | --- | --- | --- |
+| Communication Services user | ✔️ | ✔️ |   | ✔️ | ✔️ |
+| Microsoft 365 user	| ✔️ |   |   | ✔️ | ✔️ |
+
+### Operations
+
+The following table shows support for reactions in Calling SDK to individual identity types. 
+
+| Operations | Communication Services user | Microsoft 365 user |
+| --- | --- | --- |
+| Send specific reactions (like, love, laugh, applause, surprised) | ✔️ | ✔️ |
+| Receive specific reactions (like, love, laugh, applause, surprised) | ✔️ | ✔️ |
+
+### SDKs
+
+The following table shows support for Together Mode feature in individual Azure Communication Services SDKs.
+
+| Platforms | Web | Web UI | iOS | iOS UI | Android | Android UI | Windows |
+| --- | --- | --- | --- | --- | --- | --- | --- |
+| Is Supported | ✔️ | ✔️ |   |   |   |   |   |
+
 
 [!INCLUDE [Reactions JavaScript](./includes/reactions/reactions-web.md)]
 
 ## Next steps
+
 - [Learn how to manage calls](./manage-calls.md)
 - [Learn how to manage video](./manage-video.md)