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1 | 1 | --- |
2 | | -title: Self service maintenance orchestration (public preview) |
3 | | -description: Learn how to enable self service maintenance orchestration. |
| 2 | +title: Plan self-service maintenance for Azure VMware Solution (public preview) |
| 3 | +description: Learn how to enable self service maintenance for Azure VMware Solution. |
4 | 4 | author: jjaygbay1 |
5 | 5 | ms.author: jacobjaygbay |
6 | | -ms.topic: concept-article |
| 6 | +ms.topic: how-to |
7 | 7 | ms.service: azure-vmware |
8 | 8 | ms.date: 06/25/2024 |
9 | 9 | ms.custom: engagement-fy24 |
10 | 10 | # Customer intent: As a cloud administrator, I want to reschedule planned maintenance for my Azure VMware Solution, so that I can manage my resources effectively and minimize downtime during critical business periods. |
11 | 11 | --- |
12 | 12 |
|
13 | | -# Self service maintenance orchestration (public preview) |
| 13 | +# Plan self-service maintenance for Azure VMware Solution (public preview) |
14 | 14 |
|
15 | | -In this article, you learn about one of the advantages of Azure VMware Solution private cloud. The advantage is the managed platform where Microsoft handles the lifecycle management of VMware software (ESXi, vCenter Server, and vSAN) and NSX appliances. Microsoft also takes care of applying any patches, updates, or upgrades to ESXi, vCenter Server, vSAN, and NSX within your private cloud. |
16 | | -Regular upgrades of the Azure VMware Solution private cloud and VMware software ensure the latest security, stability, and feature sets are running in your private cloud. For more information, see [Host maintenance and lifecycle management](architecture-private-clouds.md). |
17 | | - |
18 | | -Microsoft schedules maintenance and notifies customers through Service Health notifications. The details of the planned maintenance are available under the planned maintenance section. Currently, customers must raise a support ticket if they wish to change a scheduled maintenance window. |
19 | | -The Self-Service Maintenance orchestration feature provides customers with the flexibility to reschedule their planned maintenance directly from the Azure portal. |
| 15 | +In this article, you learn about how to use the self-service maintenance orchestration feature to schedule or reschedule planned maintenance directly from the Azure portal. For more information, see [Host maintenance and lifecycle management](architecture-private-clouds.md). |
20 | 16 |
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21 | 17 | ## Prerequisites |
22 | 18 |
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23 | | -- An existing Azure VMware Solution private cloud. |
24 | | -- A registered subscription to the Microsoft Azure VMware Solution AFEC flags named Early Access and Self Serve for Maintenance. You can find these flags under **Preview Features** on the Azure portal. |
25 | | - |
26 | | -## Reschedule maintenance through Azure VMware Solution maintenance |
| 19 | +Before scheduling or rescheduling maintenance, ensure the following: |
| 20 | +• An Azure VMware Solution private cloud in place. |
| 21 | +• A subscription with Early Access and Self Serve for Maintenance features enabled, available under Preview Features in the Azure portal. |
27 | 22 |
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28 | | -1. Sign in to your Azure VMware Solution private cloud. |
29 | | - |
30 | | - >[!Note] |
31 | | - > At least a contributor level access on the Azure VMware Solution private cloud is required. |
| 23 | +## Schedule maintenance |
| 24 | +To schedule maintenance, follow these steps: |
| 25 | +1. Access the Maintenance pane by clicking the Schedule link in the banner. You see a list of upcoming maintenance events. |
32 | 26 |
|
33 | | -1. From the left navigation, locate **Operations** and select **Maintenance** from the drop-down list. |
| 27 | + :::image type="content" source="media/self-service-orchestration/schedule-maintenance.png" alt-text="Screenshot showing the Maintenance pane with upcoming maintenance events and the Schedule button highlighted." lightbox="media/self-service-orchestration/schedule-maintenance.png"::: |
34 | 28 |
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35 | | - :::image type="content" source="media/self-service-orchestration/operations-maintenance.png" alt-text="Screenshot that shows how to set up self-service maintenance." lightbox="media/self-service-orchestration/operations-maintenance.png"::: |
| 29 | +2. Hover over the info icon near the **Schedule** button to view the scheduling deadline for each maintenance event. |
36 | 30 |
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37 | | -1. Under the **Upcoming maintenance** tab, select the **Reschedule** option located on the right side. |
| 31 | +3. Select **Schedule**, input your preferred date and time, and confirm the selection. |
38 | 32 |
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39 | | - :::image type="content" source="media/self-service-orchestration/reschedule-maintenance.png" alt-text="Screenshot that shows how to reschedule maintenance." lightbox="media/self-service-orchestration/reschedule-maintenance.png"::: |
| 33 | +>[!Note] |
| 34 | +> If maintenance is not scheduled before the deadline, the system will automatically assign a maintenance window based on availability. |
40 | 35 |
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41 | | - |
42 | | - |
43 | | -1. Input the revised date and time, then select **Reschedule**. |
44 | | - |
45 | | - :::image type="content" source="media/self-service-orchestration/upcoming-maintenance.png" alt-text="Screenshot that shows how to review upcoming maintenance schedule." lightbox="media/self-service-orchestration/upcoming-maintenance.png"::: |
46 | | - |
47 | | - After you’ve selected **Reschedule**, the system modifies the schedule to the new date and the new schedule is displayed to the portal. |
| 36 | +## Check maintenance readiness |
48 | 37 |
|
49 | | -## Additional Information |
50 | | -The following system error or warning messages appear while trying to reschedule maintenance tasks: |
| 38 | +Before scheduling, verify the Maintenance Ready status for the event: |
| 39 | +- If the status is No, there may be configuration issues blocking maintenance. |
| 40 | +- To view detailed information with an action plan to address the issues, select the provided hyperlink. |
| 41 | + |
| 42 | +Addressing readiness issues ensures a smooth maintenance process and prevents automatic cancellations. |
51 | 43 |
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52 | | - - Users aren't allowed to reschedule maintenance after the upgrade deadline and on freeze days. |
53 | | - - Users will be allowed to reschedule up to 1 hour before and after the start of the maintenance. |
54 | | - - Each maintenance task is assigned an internal deadline. Dates that exceed this deadline appear greyed out on the portal. If a customer needs to reschedule maintenance beyond this point, they should raise a support ticket. |
55 | | - - Maintenance that is critical or carries fix for a critical security vulnerability, might have the reschedule option greyed out. |
56 | | - - This feature is only enabled for a selected set of maintenance, therefore not all the Azure VMware Solution maintenance shows up in this navigation or have the reschedule option. |
| 44 | +## Reschedule maintenance |
| 45 | + |
| 46 | +If the assigned maintenance slot isn't suitable, you can reschedule the event using the following steps: |
| 47 | +1. Navigate to Operations in the left menu and select Maintenance. |
| 48 | +1. Under the Upcoming Maintenance tab, select the Reschedule option next to the event. |
| 49 | +1. Input your revised date and time, then confirm by clicking Reschedule. |
| 50 | +Once rescheduled, the system updates the schedule with the new date, visible in the portal. |
| 51 | + |
| 52 | +> [!Note] |
| 53 | +> Users cannot reschedule maintenance after the upgrade deadline, on freeze days, or for tasks addressing critical security vulnerabilities. |
| 54 | +
|
| 55 | +## Errors and restrictions |
| 56 | +The following system error or warning messages appear while trying to reschedule maintenance tasks: |
| 57 | +- You can schedule/reschedule maintenance only before the upgrade deadline and on freeze days. |
| 58 | +- You can reschedule maintenance up to 24 hours before the start of the maintenance. |
| 59 | +- Each maintenance task has an internal deadline. Dates beyond this appear greyed out on the portal. To reschedule past this point, raise a support ticket. Critical maintenance or fixes for critical security vulnerabilities may have the reschedule option disabled. |
| 60 | +- This feature is enabled only for specific maintenance activities. As a result, not all Azure VMware Solution maintenance tasks appear in this section or have the option to reschedule. |
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