Merge pull request #1 from v-hgampala/broken-links-1

fixing broken links

Author: v-hgampala

articles/active-directory/saas-apps/convercent-tutorial.md

@@ -1,5 +1,5 @@
 ---
-title: 'Tutorial: Azure Active Directory integration with Convercent'
+title: 'Tutorial: Azure Active Directory integration with Convercent | Microsoft Docs'
 description: Learn how to configure single sign-on between Azure Active Directory and Convercent.
 services: active-directory
 author: jeevansd
@@ -9,7 +9,7 @@ ms.service: active-directory
 ms.subservice: saas-app-tutorial
 ms.workload: identity
 ms.topic: tutorial
-ms.date: 11/21/2022
+ms.date: 03/29/2023
 ms.author: jeedes
 ---
 # Tutorial: Azure Active Directory integration with Convercent
@@ -83,7 +83,7 @@ Follow these steps to enable Azure AD SSO in the Azure portal.
     `https://<INSTANCE_NAME>.convercent.com/`
 
     > [!NOTE]
-    > These values are not real. Update these values with the actual Identifier, Sign-On URL and Relay State. Contact [Convercent Client support team](http://support.convercent.com/) to get these values. You can also refer to the patterns shown in the **Basic SAML Configuration** section in the Azure portal.
+    > These values are not real. Update these values with the actual Identifier, Sign-On URL and Relay State. Contact [Convercent Client support team](https://www.convercent.com/customers/services/customer-support) to get these values. You can also refer to the patterns shown in the **Basic SAML Configuration** section in the Azure portal.
 
 6. On the **Set up Single Sign-On with SAML** page, in the **SAML Signing Certificate** section, click **Download** to download the **Federation Metadata XML** from the given options as per your requirement and save it on your computer.
 
@@ -119,11 +119,11 @@ In this section, you'll enable B.Simon to use Azure single sign-on by granting a
 
 ## Configure Convercent SSO
 
-To configure single sign-on on **Convercent** side, you need to send the downloaded **Federation Metadata XML** and appropriate copied URLs from Azure portal to [Convercent support team](http://support.convercent.com/). They set this setting to have the SAML SSO connection set properly on both sides.
+To configure single sign-on on **Convercent** side, you need to send the downloaded **Federation Metadata XML** and appropriate copied URLs from Azure portal to [Convercent support team](https://www.convercent.com/customers/services/customer-support). They set this setting to have the SAML SSO connection set properly on both sides.
 
 ### Create Convercent test user
 
-In this section, you create a user called Britta Simon in Convercent. Work with [Convercent support team](http://support.convercent.com/) to add the users in the Convercent platform. Users must be created and activated before you use single sign-on.
+In this section, you create a user called Britta Simon in Convercent. Work with [Convercent support team](https://www.convercent.com/customers/services/customer-support) to add the users in the Convercent platform. Users must be created and activated before you use single sign-on.
 
 ## Test SSO
 

articles/active-directory/saas-apps/media/zendesk-tutorial/zendesk-create-sso-configuration.png

@@ -1,5 +1,5 @@
 ---
-title: 'Tutorial: Azure Active Directory single sign-on (SSO) integration with ServiceNow'
+title: 'Tutorial: Azure Active Directory single sign-on (SSO) integration with ServiceNow | Microsoft Docs'
 description: Learn how to configure single sign-on between Azure Active Directory and ServiceNow.
 services: active-directory
 author: jeevansd
@@ -9,7 +9,7 @@ ms.service: active-directory
 ms.subservice: saas-app-tutorial
 ms.workload: identity
 ms.topic: tutorial
-ms.date: 11/21/2022
+ms.date: 03/29/2023
 ms.author: jeedes
 ---
 
@@ -372,7 +372,7 @@ In this section, you'll enable B.Simon to use Azure single sign-on by granting a
 The objective of this section is to create a user called B.Simon in ServiceNow. ServiceNow supports automatic user provisioning, which is enabled by default.
 
 > [!NOTE]
-> If you need to create a user manually, contact the [ServiceNow Client support team](https://www.servicenow.com/support/contact-support.html).
+> If you need to create a user manually, contact the [ServiceNow Client support team](https://support.servicenow.com/now).
 
 ### Configure ServiceNow Express SSO
 

articles/active-directory/saas-apps/media/zendesk-tutorial/zendesk-saml-configuration-settings.png

@@ -9,7 +9,7 @@ ms.service: active-directory
 ms.subservice: saas-app-tutorial
 ms.workload: identity
 ms.topic: tutorial
-ms.date: 11/21/2022
+ms.date: 03/29/2023
 ms.author: jeedes
 ---
 
@@ -144,11 +144,11 @@ You can set up one SAML configuration for team members and a second SAML configu
 
 1. In the **Zendesk Admin Center**, go to **Account -> Security -> Single sign-on**, then click **Create SSO configuration** and select **SAML**.
 
-	![Screenshot shows the Zendesk Admin Center with Security settings selected.](https://zen-marketing-documentation.s3.amazonaws.com/docs/en/zendesk_create_sso_configuration.png "Security")
+	![Screenshot shows the Zendesk Admin Center with Security settings selected.](./media/zendesk-tutorial/zendesk-create-sso-configuration.png "Security")
 
 1. Perform the following steps in the **Single sign-on** page.
 
-	![Single sign-on](https://zen-marketing-documentation.s3.amazonaws.com/docs/en/zendesk_saml_configuration_settings.png "Single sign-on")
+	![Screenshot shows the Single sign-on.](./media/zendesk-tutorial/zendesk-saml-configuration-settings.png "Single sign-on")
 
     a. In **Configuration name**, enter a name for your configuration. Up to two SAML and two JWT configurations are possible.