Merge pull request #46674 from TaylorHuang2017/tahuan-billing-directory

UX should show switch directory message

Author: ktoliver

articles/cost-management-billing/manage/account-admin-tasks.md

@@ -23,13 +23,18 @@ You must be the Account Administrator to perform any of these tasks.
 
 ## Navigate to your subscription's payment methods
 
-1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator.
+1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator. 
+
 1. Search for **Cost Management + Billing**.
 
     ![Screenshot that shows search for cost management + billing ](./media/account-admin-tasks/search-bar.png)
 
-1. In the **My subscriptions** list, select the subscription you'd like to add the credit card to.
-    ![Screenshot that shows my subscriptions grid in overview](./media/account-admin-tasks/cost-management-billing-overview-x.png)
+1. In the **My subscriptions** list, select the subscription you'd like to add the credit card to. 
+   
+   ![Screenshot that shows my subscriptions grid in overview](./media/account-admin-tasks/cost-management-billing-overview-x.png)
+   
+   > [!NOTE]
+   > If you don't see some of your subscriptions here, it might be because you changed the subscription directory at some point. For these subscriptions, you need to switch the directory to the original directory (the directory in which you initially signed up). Then, repeat step 2. 
 
 1. Select **Payment methods**.
 
@@ -113,10 +118,13 @@ The spending limit isn’t available for subscriptions with commitment plans or
 
     ![Screenshot that shows search for cost management + billing ](./media/account-admin-tasks/search-bar.png)
 
-1. In the **My subscriptions** list, select your Visual Studio Enterprise subscription.
-    
-    ![Screenshot that shows my subscriptions grid in overview](./media/account-admin-tasks/cost-management-overview-msdn-x.png)
+1. In the **My subscriptions** list, select your Visual Studio Enterprise subscription. 
 
+   ![Screenshot that shows my subscriptions grid in overview](./media/account-admin-tasks/cost-management-overview-msdn-x.png)
+
+    > [!NOTE]
+    > If you don't see some of your Visual Studio subscriptions here, it might be because you changed a subscription directory at some point. For these subscriptions, you need to switch the directory to the original directory (the directory in which you initially signed up). Then, repeat step 2.
+    
 1. In the Subscription overview, click the orange banner to remove the spending limit.
 
     ![Screenshot that shows remove spending limit banner](./media/account-admin-tasks/msdn-remove-spending-limit-banner-x.png)
@@ -138,10 +146,13 @@ If you have an Azure in Open Licensing subscription, you can add credits to your
 
     ![Screenshot that shows search for cost management + billing ](./media/account-admin-tasks/search-bar.png)
 
-1. In the **My subscriptions** list, select your Azure in Open subscription.
-   
+1. In the **My subscriptions** list, select your Azure in Open subscription. 
+
     ![Screenshot that shows my subscriptions grid in overview](./media/account-admin-tasks/cost-management-overview-aio-x.png)
 
+   > [!NOTE]
+   > If you don't see your subscription here, it might be because you changed its directory at some point. You need to switch the subscription's directory to the original directory (the directory in which you initially signed up). Then, repeat step 2.
+    
 1. Select **Credit history**.
 
     ![Screenshot that shows credit history](./media/account-admin-tasks/aio-credit-history-blade.png)