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articles/communication-services/resources/troubleshooting/voice-video-calling/audio-issues/delay-issue.md

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ms.author: enricohuang
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services: azure-communication-services
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ms.date: 02/24/2024
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ms.date: 04/10/2024
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ms.topic: troubleshooting
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ms.service: azure-communication-services
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ms.subservice: calling
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The jitter buffer delay refers to the amount of time that audio samples stay in the jitter buffer.
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A high jitter buffer delay can cause audio delays that are noticeable to the user.
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## How to detect
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### SDK
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Through [User Facing Diagnostics Feature](../../../../concepts/voice-video-calling/user-facing-diagnostics.md), the application can register a listener callback to detect the network condition changes.
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## How to detect using the SDK
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You can use the [User Facing Diagnostics API](../../../../concepts/voice-video-calling/user-facing-diagnostics.md) to detect the network condition changes.
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For the network quality of the audio sending end, you can check events with the values of `networkSendQuality`.
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For the network quality of the receiving end, you can check events with the values of `networkReceiveQuality`.
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In addition, the [MediaStats Feature](../../../../concepts/voice-video-calling/media-quality-sdk.md) also provides a way to monitor the network and audio quality.
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In addition, you can use the [Media Stats API](../../../../concepts/voice-video-calling/media-quality-sdk.md) as a method to monitor and track real time the network performance from the Web client.
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For the quality of the audio sending end, you can check the metrics `rttInMs`.
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