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articles/backup/backup-azure-backup-vault-troubleshoot.md

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ms.author: v-abhmallick
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# Troubleshoot Azure Backup Vault Related Operations
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# Troubleshoot Azure Backup Vault related operations
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This article provides troubleshooting steps that help you resolve Azure Backup Vault management errors.
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## Common User Errors
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## Common user errors
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#### Error Code: UserErrorSystemIdentityNotEnabledWithVault
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#### Error code: UserErrorSystemIdentityNotEnabledWithVault
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**Possible Cause:** Backup Vault is created with System Identity enabled by default. This error appears when System Identity of the Backup Vault is in a disabled state and a backup related operation fails with this error.
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**Resolution:** To resolve this error, enable the System Identity of the Backup Vault and reassign all the necessary roles to it. Else use a User Identity in its place with all the roles assigned and update Managed Identity for all the Backup Instances using the now disabled System Identity.
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#### Error Code: UserErrorUserIdentityNotFoundOrNotAssociatedWithVault
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#### Error code: UserErrorUserIdentityNotFoundOrNotAssociatedWithVault
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**Possible Cause:** Backup Instances can be created with a User Identity having all the required roles assigned to it. In addition, User Identity can also be used for operations like Encryption using a Customer Managed Key. This error appears when the particular User Identity is deleted or not attached with the Backup Vault.
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